Latest Hotels Reviews for Ontario

Holiday Inn Express & Suites Ontario Airport
4.5/5114 Reviews
Room was very clean and organized. They offered Natural products for your hair and body. There was even a nice little sign that read, If you forgot a tooth brush, razor, comb or shaving cream than we would be happy to give those to you if you call and ask for them. I did notice that the vents most likely needed to be clean because even though I was not on a smoking floor, I kept sneezing throughout the night because of my allergies to smoke. I asked for a late check out the afternoon before I left and they approved it. The day of check out after a long day at work I went up to my room to pack my suitecase and my key card did not work. I called down to the front desk and the response I got was, ” You have to come back down here to get another key card.” I was upset because you would think if I asked the afternoon before for a late check out they would have either handed me another key card then or gave me a heads up that I would need to get another before heading up to my room. I had an appointment and was rushed for time but they did not even try and apologize.

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