SpringHill Suites Ontario Airport/Rancho Cucamonga

Nice decor. Good proposal. Is you want to be near the outlet, you’ll like it. Be careful since rooms facing freeway tend to be little noisy.

My family really loved the 2 Queen suite that slept 5. It was so spacious and comfy. We looked forward to having to use this location again if tue chance was there. The entire hotel was nice and clean.

We had requested two adjoining rooms with a king and two queen beds. The check in attendant never received The request and could not move our rooms because "the computer" would not allow her to make our requested changes.

Everything was very good.. except the area we were staying had a youth baseball and soccer tournament.. which is the root of the problem we had at the hotel. For 2 nights, some young child kept running and jumping from about 11:00 PM till 1 AM, in the room above us.. front desk took care of it, after we told them on day 2 about the problem… other than that, the hotel is very good and we would definitely stay there again.

The staff were exceedingly warm and friendly. I was late for breakfast and the gentleman who was removing the food was kind enough to get me a plate cutlery so I could grab a few items as he was putting it away. I touched by his kindness. Ditto for the ladies at the front desk. All around friendly and helpful.

Comfortable bed good breakfast

This hotel was a perfect over night stop for our family. We were pleased with the room, how safe the area seemed, and how clean the room was. We also considered it a bonus that the couch turns into a daybed AND it had a trundle; we could have easily slept 6 people without feeling overly cramped. We were a little worried by a ticking sound all night that we could not find the source of, and the fact there was some sort of electronic device in the air vent that flashed lights small lights and temporarily convinced some of our family that we were being recorded. This, of course, was silliness but caused a bit of drama. The main reason I gave four stars was because of the breakfast. They had very limited options and did not do the best job keeping it stocked so we didn’t feel like we got a full breakfast, but it was enough to get us back on the road. They did have iced and hot water (tea and hot chocolate provided), a couple of juice options, milk and coffee.

Fairly new hotel with modern decor. Staff was very nice. Breakfast was great. Very convenient to airport and rental car return. A bit noisy, though, as in addition to the expected planes landing, there is an active train track about a block from the hotel with long trains going by multiple times during the night. Also, the a/c system fan in our room was so loud we had to turn it off -- thankfully, it was a cool night so we didn't need it.

Hotel is kind of dated, I've been staying in that hotel very often, I find hair in the shower, no iron table, room service is not their forte.