Caitlin
April 8, 2024
We came into town for a wedding. All of the day staff we interacted with were so kind and wonderful. We were greeted warmly upon arrival, and they were very helpful if we had any questions. Check-in was quick and easy. The woman working in the dining room was an absolute joy, and kept the food area extremely clean.
The woman working the desk early in the morning, however, not so nice. My husband came down to seek out some coffee, and she was extremely short with him. I came down later to ask about the pool, and she was short with me as well.
We were glad to see the manager who relieved her was another kind, professional employee.
Well done with putting the staff that are assets in the positions with the most frequent guest interactions. They really made our stay a wonderful experience.