Courtyard New Haven Orange/Milford

The hotel was in a great location but it was moldy and amenities were missing from the room, batteries dead in the thermostat, my first room smelled like cigarettes and the carpet was greasy. When I mentioned the state of my room they quickly moved me to another room so that was nice. The most frustrating part about this hotel was the fact that my family members and I asked weeks in advance if we could book rooms on the same floor in the same general area. The hotel agreed but once we arrived they put us on all different floors, opposite sides of the hotel and everything. We tried to make the best of it. My mother and I as well as my cousins met in my aunt's double room daily so we could all be together but a neighboring room made a noise complaint. They would never have had to complain if the hotel had booked all our rooms together as we had requested.