We had to leave for an emergency. I forgot two pieces of clothing, a wedding band, pillow, and beach umbrella. I have called the hotel three times regarding this and they say they’ll call me back. I still haven’t heard back from them. I also purchased the travelers insurance. We only stayed one night and the emergency was something we couldn’t help. So now I’m out almost $800 and a few of my belongings. Management still hasn’t contacted me. I even asked for a partial refund if $100 and wasn’t given that. We aware if you have to leave for an unforeseen emergency that you will not get a partial refund, and if you leave your belongings they’ll act like they can’t find them.