Universal Helios Grand Hotel
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Universal Helios Grand Hotel

Universal Helios Grand Hotel

Opened in 2025
2026 Global 100 - Family Hotels
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We Price Match
Highlights
Great views
Lots to do
Newly opened
Amenities
All amenities
Property Description
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Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
Surroundings
Airport: Orlando International Airport
(20.3 km)
Airport: Orlando Sanford International Airport
(58.0 km)
Train: Sand Lake Rd
(11.2 km)
Train: Orlando Station
(14.6 km)
Landmarks: Universal Epic Universe
(240m)
Landmarks: SUPER NINTENDO WORLD™
(350m)
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4

Park View 1 King Bed - Dedicated Entrance To Epic Universe

1 King bed
Has window
Non-smoking
Room Details
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6

Club Level 2 Queen Beds -Dedicated Entrance To Epic Universal

2 Queen bed
Has window
Non-smoking
Room Details
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3

Park View How To Train Your Dragon Kids&Apos Suite -Dedicated Entrance To Epic Universe

2 Queen bed
Has window
Non-smoking
Room Details
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7

Park View Deluxe Hearing Accessible 2 Queen Beds - Dedicated Entrance To Epic Universe

2 Queen bed
Has window
Non-smoking
Room Details
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4

Deluxe Room-2 Queen Beds - Dedicated Entrance To Epic Universal

2 Queen bed
Has window
Non-smoking
Room Details
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5

2 Queen Beds Room With Pool View - Dedicated Entrance To Epic Universal

2 Queen bed
Has window
Non-smoking
Room Details
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3

Celestial Suite - Dedicated Entrance To Epic Universal

1 King bed
Has window
Non-smoking
Room Details
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4

Park View 2 Queen Beds - Dedicated Entrance To Epic Universal

2 Queen bed
Has window
Non-smoking
Room Details
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2

Park View Club Level 2 Queen Beds - Dedicated Entrance To Epic Universal

2 Queen bed
Has window
Non-smoking
Room Details
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4

Skyline View 2 Queen Beds - Dedicated Entrance To Epic Universal

2 Queen bed
Has window
Non-smoking
Room Details
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2

Park View Hearing Accessible 2 Queen Beds - Dedicated Entrance To Epic Universal

2 Queen bed
Has window
Non-smoking
Room Details
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4

Park View Deluxe 2 Queen Beds - Dedicated Entrance To Epic Universal

2 Queen bed
Has window
Non-smoking
Room Details
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3

How To Train Your Dragon Kids&Apos Suite - Dedicated Entrance To Epic Universal

2 Queen bed
Has window
Non-smoking
Room Details
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4

Standard Room, 2 Queen Beds - Dedicated Entrance To Epic Universal

2 Queen bed
Has window
Non-smoking
Room Details
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Average for similar properties in Orange County
Most Mentioned
Review summary
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Location and Park Access: The hotel offers a prime location with direct access to Epic Universe, allowing guests to easily enter the park and return to their rooms multiple times a day. This convenience is highlighted by early park admission with minimal queues, providing a seamless experience for guests.
C‍h‍r‍i‍s‍N‍8‍3
February 28, 2026
This is an amazing hotel with amazing staff and services. Room service was great! So convenient to be attached to the theme park. Bar Helios is an amazing rooftop bar with great views of the theme park.
예‍똥‍구‍리
January 15, 2026
The hotel itself was great, and it's super close to Universal Studios. However, I stayed for one night and they charged my deposit twice. I figured it would be cancelled, so I confidently checked out (since self-checkout is common in the US). A week later, I saw over $400 charged to my card! This is absolutely ridiculous 😡😡. I paid for all my food and fun at Universal Studios directly, and didn't spend a single cent at the hotel! Trip.com is actively looking into it, so I'm waiting to hear back. 😔
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 5, 2025
The hotel just opened, everything is so new, at the back door of Epic Park, you can directly enter the park from the hotel, which is very convenient, you can enter the park in advance with the room card. There is a restaurant downstairs and a bar on the top floor.
Original TextTranslation provided by Google
t‍a‍t‍i‍a‍n‍a‍g‍L‍2‍8‍7‍5‍W‍R
August 30, 2025
Excellent excellent excellent!!!!!!! Rooms are amazing, views are amazing!!!!!! Service, food, pool, pool bar- incredible. Entrance to park- very small queue, you will be first for Harry Potter ride!!!!!!
A‍n‍a‍ ‍H
October 18, 2025
Miguel our bartender was great! Crown and coke and margaritas were good. We are at Helios bar great vibe, spotless, great view from the 10 floor overlooking universal park, modern electronic techno music with astronomical dome.
m‍i‍c‍h‍e‍l‍e‍p‍E‍8‍3‍1‍9‍C‍T
October 3, 2025
This hotel is just as Epic as the Epic park itself! It is absolutely gorgeous standing regal as a central figure in Celestial Park. It is well appointed and luxurious. The iPad in the room is where everything in the room is controlled, from the TV to opening and closing curtains, and turning on the lights in the bathroom if you'd like. The Helios bar on the rooftop displays panoramic views and is a great place to observe the park at night. The food served is in the style of a Chef's Table experience you would have on a cruise. So while they don't say it, you would need to order one item from several categories of the menu to create your own multi-course meal. The food was very very good and beautifully presented. The ability to enter the parknright from your hotel just adds to the exceptionalityof the resort. Helios does not disappoint. I only wish I could have spent more time there.
E‍l‍m‍o‍4‍8‍7
October 1, 2025
Called in whilst on site for ice cream and had excellent service from ‘Stella’ working in the cafe at Aurora Market. She helped us with our choices and was generous with her time and knowledge. She was authentically friendly and was keen to learn where we were from. I would come and stay here on the strength of this interaction alone!
h‍e‍l‍a‍y‍n‍a‍d‍2‍0‍2‍2
September 30, 2025
I have been waiting to stay here since the announcement of this hotel. This is my first trip sonce becoming a retiree. I was hoping I would enjoy it so much that I would want to come back often. I must say that I am beyond disappointed! The rooms are small, there's no express pass and for what I paid to stay here, I can stay at Hard Rock Universal and get more for my money. Would NEVER stay here again. I stood in a club level room. The staff is nice, however Loews needs to rethink the way this hotel is run and how much is spent a night to stay here. And 2 days in a row, they didn't clean my room and I had to call for service. Get your act together Helios.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cots are not included in the total price. For details, please contact the hotel.

Breakfast
CuisineAmerican
StyleBoxed/packaged food
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 21 years old

Property Description

  • Opened: 2025
  • Number of Rooms: 500
Phone:+1-6892181000
Universal Helios Grand Hotel

You might be wondering

What is the nearby landmark for Universal Helios Grand Hotel?

Universal Helios Grand Hotel is at the prime location of Orange County. The nearby landmarks include Universal Epic Universe, and it is 240m from your search (straight-line distance).

What amenities and services does Universal Helios Grand Hotel have?

Universal Helios Grand Hotel has the following popular amenities and services: Shuttle service.

Does Universal Helios Grand Hotel provide breakfast?

Yes, guests staying at Universal Helios Grand Hotel can enjoy breakfast during their stay. Breakfast option(s): American.

What are the check-in and check-out timings at Universal Helios Grand Hotel?

The check-in time at Universal Helios Grand Hotel is 16:00 and the check-out time is 11:00. You can request the property for early check-in or late check-out by directly reaching out to Universal Helios Grand Hotel.

How to get from the closest airport to Universal Helios Grand Hotel?

The closest airport is Orlando International Airport, and it is about 20 mins from hotel by car (20.3 km).

Does Universal Helios Grand Hotel offer airport transfer services?

No, the Universal Helios Grand Hotel doesn't offer airport transfer services.

Does Universal Helios Grand Hotel have a swimming pool?

Yes, Universal Helios Grand Hotel has a pool.

What are the check-in and check-out times at Universal Helios Grand Hotel? Is early check-in and late check-out available?

Prices at Universal Helios Grand Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportOrlando Intl. Airport
Distance to Airport20.7KM
Nearest Train StationSand Lake Rd
Distance to Train Station11.22KM
Average Price FromINR99661
Hotel Star Rating4