Royal International Hotel Reviews

Response from Property: 【贈送水果酸奶】【管家服務】【寄存行李】【免費停車】【早餐豐富多樣化】【繁華商圈市中心】【夜床服務】人海茫茫能與您在這裏相遇就是百年難以修得的緣分吶！感謝您對我們的表揚與肯定，我們心花怒放呀，我們當然也不會得意忘形，會再接再厲，爭取在您每一次選擇咱們家都給您最好的入住體驗，沒有最好只有更好，酒店有泳池供您放鬆心情哦，期待與您下一次的邂逅。

Response from Property: Dear Super VIP: Wow! Seeing your endless praise, all our hotel friends are so happy! We are so happy to be the unique "hotel king" in your heart. For breakfast, our chefs have put in all their efforts and vowed to stuff all the delicacies from all over the world into the dining table, serving everyone's stomachs to their heart's content, hoping to let you start a day full of energy. It seems that they have successfully "captured" you! When the friends at the front desk heard you praise them, they probably laughed all day long. Upgrading the apartment type is their "little trick" to give you a surprise, and then naturally pamper you to the sky. Your praise makes us "boast" a little, but we dare not be too arrogant, after all, we are still counting on you to come again next time to continue to test our "super god service"! When you come again, maybe we will come up with something new to surprise you again!

Response from Property: 哇，親愛的客人，您這一番誇讚簡直像冬日裏的暖陽，暖到我們心裏啦！能得到您這麼高的認可，説明咱們的努力都沒有白費呀。不管是服務、衞生還是停車這些方面，都是我們希望能讓客人省心、舒心的關鍵呢，而給過生日的客人送上蛋糕，也是想讓大家在酒店也能有滿滿的儀式感哦。前台 Wjl 要是知道您誇她，肯定樂開了花，我們也會好好表揚她的啦。希望您往後有空常來咱們這兒住住呀，要是身邊有朋友要出行，也多多推薦推薦哦，期待再見到您呢，祝您生活順順利利呀！

Response from Property: Dear guest: Hello! Thank you very much for your continued support for our hotel. We are honored every time we learn that you choose to stay in our hotel. We are very glad that our warm service and delicious breakfast can be recognized by you. Your satisfaction is the driving force for our continuous progress. Regarding your suggestion to upgrade the smart equipment of room facilities, we have carefully recorded it. The hotel management will attach great importance to it and actively discuss the feasibility plan, and strive to bring you and other guests a more convenient and intelligent stay experience in the future. We are also very pleased that the hotel can become your ideal choice for business trips. In the days to come, we will continue to work hard to continuously improve the quality of service and improve various facilities. We look forward to your next visit and provide you with better services again. I wish you a happy life and smooth work!

Response from Property: Dear guest: Hello! First of all, thank you very much for your high evaluation of our hotel. We are very glad that you are satisfied with the hotel facilities, surrounding location, breakfast and seafood buffet dinner. The hotel is committed to creating a high-end and atmospheric facility environment and providing guests with a rich dining choice. Your recognition is the greatest encouragement to us. At the same time, we also noticed that you mentioned that there are relatively few gym equipment. We will seriously consider your feedback and actively explore the possibility of adding equipment to better meet the fitness needs of guests. Thank you again for your visit and look forward to enjoying a more perfect service experience when you stay next time.

Response from Property: Dear guest: Hello! First of all, thank you very much for your recognition of the comfort of our rooms, the richness of our breakfast and the front desk service, which is a great encouragement to us. But at the same time, we are also deeply sorry for the trouble caused to you regarding the gift items. We attach great importance to your feedback. After verification, if there is indeed a situation where the promise is not fulfilled, it is a mistake in our work process. We will immediately investigate and improve the relevant links, strengthen employee training, and ensure that such situations do not occur again. We hope to have the opportunity to make up for this mistake, and sincerely look forward to you giving us a chance to serve you again. Thank you again for your valuable suggestions and wish you a happy life!

Response from Property: Hello! Thank you very much for your praise of Ctrip's customer service, and we are also very happy to hear that you have affirmed the size of the hotel room. We apologize for the problem you mentioned. Regarding the failure to provide random midnight snacks, we will seriously reflect and consider optimizing this service in the future to better meet the needs of guests. Regarding the room arrangement at the edge, the location of the parent-child room may indeed have limitations. We will pay more attention to the guest experience in the subsequent room allocation and try to arrange a more ideal location for the guests. Regarding the situation where the front desk asked you to cancel the order and place an order in the store, we have seriously criticized and educated the relevant staff. Our policies should be communicated to guests more clearly and consistently, and should not cause you such trouble. At the same time, we will also strengthen the training of employees to ensure that they can better serve guests and improve the level of front desk service. Thank you again for your feedback, we will continue to work hard to improve and provide you and other guests with a better service experience. Looking forward to your next visit!

Response from Property: Thank you very much for your recognition and praise of our hotel! We have been committed to providing guests with a rich and diverse breakfast selection. We are glad that you are satisfied with our various dishes, especially the noodles. Our hotel pays great attention to the comfort of the guest rooms. The spacious rooms and thick-soled and high-quality slippers are all designed to give guests a better living experience. And it sounds like you also went to the nearby Xiangsha Bay to check in, which is a very charming place! I hope you feel comfortable and happy throughout your stay in the hotel. We look forward to your visit next time and continue to provide you with quality service. Thank you again!

Response from Property: 尊敬的客人，太開心能收到您這樣的評價啦😎！您每次的到來都像是給我們帶來了一份温暖的禮物🎁。我們很好奇，是什麼讓您對我們酒店如此情有獨鍾呢🧐？是我們的服務、環境還是其他的方面呢😜？非常感謝您一直以來的支持，也期待您下次入住時能和我們分享更多您的故事哦😄。前台小姐姐們也向您表示感謝，歡迎您常回家看看😘！

Response from Property: [Free fruit yogurt] [Butler service] [Free midnight snack] [Free parking] [Rich and diverse breakfast] [Downtown in the bustling business district] [Turndown service] Dear guest, the spring breeze is not as good as your kind words. When I first met you, it was like an old friend returning. Thousands of words are combined into one sentence. Thank you for choosing Royal Hotel. I look forward to meeting you again!

Response from Property: [Free fruit yogurt] [Butler service] [Free midnight snack] [Free parking] [Rich and diverse breakfast] [Downtown in the bustling business district] [Turndown service] Thank you for your comments on us. Satisfying customers is the most basic quality we have always pursued. If we can bring you extra surprises, it will be the greatest recognition for us.

Response from Property: [Free fruit yogurt] [Butler service] [Free midnight snack] [Free parking] [Rich and diverse breakfast] [Downtown in the bustling business district] [Turndown service] Thank you very much. We are very happy with your evaluation. Meeting you is a small fortune. Meeting you is our luck. I hope that everything we do can make you feel our care and warmth... Looking forward to the next meeting, rain or shine, we will wait for you~

Response from Property: [Free fruit yogurt] [Butler service] [Free midnight snack] [Free parking] [Rich and diverse breakfast] [Downtown in the bustling business district] [Turndown service] Your 5-point praise BlingBling has illuminated the hearts of our friends. May happiness accompany you every day. Welcome to come back often. We have more "intimate" waiting for you to discover! I wish you good work and good health!

Response from Property: [Free fruit yogurt] [Butler service] [Free midnight snack] [Free parking] [Rich and diverse breakfast] [Downtown in the bustling business district] [Turndown service] Your 5-point praise BlingBling illuminates the hearts of our friends. May happiness accompany you every day. You are welcome to come back often. We have more "thoughtful" things waiting for you to discover!