Crowne Plaza Ordos Reviews
Crowne Plaza Ordos
No.1 Yinbing Road, Etuoke West Street, Ordos, ChinaView Hotel Details
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Crowne Plaza Ordos Guest Reviews
4.5/5
Good
384 review
Verified reviewsLocation4.7
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(384)
Positive reviews(367)
Reviews with photos/video(133)
Classy environment(112)
Delicious breakfast(31)
Garden view(24)
Quiet & comfortable(20)
Friendly front desk staff(15)
Convenient parking(11)
Great air circulation(10)
Perfect for business trips(9)
Negative reviews(17)
Aboud AT
1 King Bed One Bedroom Suite
Stayed in Jun 2023
Business travelers
22 review
Posted on Jun 18, 2023
First the room not so clean
The hot water not so hot
The window breaks and the use adhesive
Wi-fi so hard to contact with you phone or laptop
The furniture broken 😅😅😅
Totally not 5 stars hotel not give me that feeling
Response from Property: Dear guest, we apologize for the bad stay experience. During your stay in the hotel, you can call the service center at any time if there is any problem with the facilities and equipment in the room, we are on standby 24 hours to solve the problem for you. Regarding the problem of facilities and WIFI setting , the engineering department of our hotel has strengthened the repair to ensure that such problems will not occur again and we will enhance room cleanning checking to ensure you comfortable stay next time. We sincerely looking forward to your coming again.
Guest User
1 King Bed Standard
Stayed in Jun 2022
Solo travelers
3 review
Very Good
Posted on Jun 6, 2022
Nice hotel with breakfast buffet. Clean room. Will come back again.
Response from Property: Dear guest:Thank you so much for choosing our hotel and your highly reconition for us. I am pleased to hear you enjoyed our service in coffee shop and clean room. It's something our staff takes great pride in, we will continuously make changes to improve the guest experience. We hope you will visit us again.
Graeme (高天乐Photographer)
1 King Bed Standard
Stayed in Jul 2022
Couples
60 review
Very Good
Posted on Jul 18, 2022
Good hotel in a nice location in the city.
Response from Property: Dear Guests，Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Ordos. It is a beautiful hotel and we are always at your service. We look forward to seeing you again.
Milad
2 Single Beds Standard
Stayed in Aug 2021
Family
33 review
Very Good
Posted on Aug 12, 2021
Fantastic value for money hotel. One of the few 5 star hotels in ordos. Room is a bit small but still comfortable. Perhaps some deep cleaning required as the carpets looked old and a bit off. Some nice barbecue places within walking distance. Friendly staff. Overall a good hotel to choose while in this neighborhood.
Response from Property: Dear Guest,Thank you so much for choosing Crowne Plaza Ordos and reviewing for our hotel. The garden and Outdoor BBQ are our hotel's foremost defining characteristics, which makes our guests relax and pleasant. Meanwhile, Thank you for bringing the problem of carpet in room and room maintenance to our attention, we will take action accordingly sooner. Welcome back to Ordos and welcome back to our hotel.
Tyler Carter
Superior Room (Double bed) (Balcony)
Stayed in Jul 2021
Friends
16 review
Very Good
Posted on Oct 5, 2021
A large compound of a hotel, big rooms with unique style. I enjoyed my two nights there, a bit dusty in some of the corners but generally a nice place.
Response from Property: Dear Guest,Thank you so much for choosing Crowne Plaza Ordos and reviewing for our hotel. Meanwhile, Thank you for bringing the problem of room， we will take action accordingly sooner. Welcome back to Ordos and welcome back to our hotel.
JGS
Standard Room
Stayed in May 2021
Friends
36 review
Outstanding
Posted on Aug 8, 2021
Great hotel in Ordos, breakfast is ok.
Guest User
1 King Bed Standard
Stayed in May 2024
Business travelers
1 review
Amazing
Posted on May 14, 2024
The room was clean and the bed was very comfortable. The hotel room was a little small. The bathroom had a bathtub and I had a comfortable bath. The hotel environment was so beautiful, like a park, with many trees and fountains. However, there were a lot of catkins in Ordos recently, which made people with rhinitis very uncomfortable. This hotel is perfect to stay in in the summer.
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Response from Property: Dear guests: Thank you very much for choosing to stay at Crowne Plaza Ordos, and thank you very much for your high evaluation of the hotel. The hotel's garden environment is unique. Please feel free to enjoy this pleasure and breathe in this fresh air. Looking forward to your visit again.
Anonymous User
Superior Room (Double bed) (Balcony)
Stayed in May 2024
Solo travelers
3 review
Outstanding
Posted on May 14, 2024
The hotel is shaded by trees, in a quiet location, and has a beautiful environment! The rooms are comfortable and quiet, the dishes have local characteristics, and the lamb is delicious 😋, which is different from other places! The overall atmosphere of the hotel is beautiful, and the design of the Inner Mongolia dome roof is very impressive! I will stay at Crowne Plaza next time!
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Response from Property: Dear guest, thank you very much for choosing to stay at Crowne Plaza Ordos and for your high evaluation of the hotel. We are proud of you for being satisfied with our hotel. Please remember this wonderful experience. We will continue to work hard to create an outstanding hotel that guests love. We look forward to seeing you again.
Guest User
2 Single Beds Standard Balcony
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 9, 2024
I stayed here with my family. After checking into this hotel, I felt very different. It is a large garden-style hotel with a beautiful environment. The service staff is warm and thoughtful, providing us with very professional services. When dining in the restaurant, I felt that the dishes were very good. In short, this was a relatively comfortable and warm experience.
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Response from Property: Dear guests: Hello! Thank you for choosing to stay at Crowne Plaza Ordos. Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
198 review
Amazing
Posted on May 8, 2024
The hotel is a five-star landscape resort hotel located in Dongsheng District. It is convenient for eating, living and traveling, and the breakfast is not bad. It's just that the facilities look a little old.
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Response from Property: Dear guest: Hello! Thank you for choosing to stay at Crowne Plaza Ordos. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Wuminghuo
Standard Room
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on May 1, 2024
It was my first time staying in a manor-style hotel. It was completely different from an ordinary business hotel. It was very big, with good greenery, and looked high-end. The overall service was also good. The concierge led the whole process from entering the hotel door to the room. The room was tidy and clean. The breakfast was also good. After breakfast, you can go to the Four Seasons Hall for a cup of coffee. I highly recommend it!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing to stay at Crowne Plaza Ordos and for your comments on the hotel. The hotel's superior geographical location, beautiful garden environment, and delicious food will leave you with a wonderful memory. We sincerely look forward to seeing you again.
Guest User
2 Single Beds Standard
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 29, 2024
The environment outside the hotel and in the lobby is very good, with a fresh fragrance and welcome fruits. The bed is very comfortable and satisfactory. The hotel is hygienic, the room is clean, and the staff are friendly and polite. I am very satisfied.
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Response from Property: Dear guest: Thank you very much for choosing to stay at Crowne Plaza Ordos and for your comments on the hotel. The beautiful hotel environment and the quality sleep in the comfortable room will surely make you happy and full of energy. We will continue to work hard and sincerely look forward to your visit again.
TonightdaTiger
2 Single Beds Standard Balcony
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 28, 2024
The environment is excellent👍, the hotel service is also super good, the staff gave guidance, and they provided a lot of convenience for those who came with children. Next time I come to Ordos, I will choose Crowne Plaza Hotel
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Crowne Plaza Ordos. The hotel is located at No. 1 Yingbin Road, Dongsheng District, Ordos City. It is located in the prosperous area of the administrative district and is conveniently located to the railway station and the airport. It is one of the few garden-style hotels in the northwest region. In summer, the hotel is full of birdsong and flowers, and is shaded by green trees. It is a rare natural oxygen bar in the hustle and bustle of the city. Looking forward to your next visit and experience!
Guest User
2 Single Beds Standard Balcony
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 28, 2024
The hotel room was very clean. The room was a bit dry, but it was equipped with a humidifier, which was a good idea. I got up in the morning and had a breakfast buffet. The variety was rich and the taste was good. The waiter was very polite. The only drawback was that the breakfast was a bit cold when it was almost time to close the meal. Everything else was very satisfactory. I hope that I can see the improvement of the hotel next time I have the opportunity to visit Ordos! Finally, the scenery around the hotel is really great, worthy of being a garden hotel.
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Response from Property: Dear customer: Hello! Thank you for taking the time out of your busy schedule to give a satisfactory evaluation of your stay. Thank you for your suggestions on the hotel breakfast. We will seriously make improvements! We will continue to work hard with your encouragement and look forward to your next visit!
Guest User
2 Single Beds Standard Balcony
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 25, 2024
The environment is elegant, the room is comfortable, and the service is thoughtful. As soon as I arrived at the lobby, the concierge greeted me with a smile and provided warm service. I was led to the front desk for registration. The warm and generous service attitude of the front desk staff made me feel warm. After that, I arrived at the room. The fresh smell and comfortable bedding made me feel relaxed. I dined in the restaurant in the evening. The service staff was very professional and recommended local specialties to me, which also suited my appetite. The dishes tasted good, exquisite and elegant, beautiful to look at and delicious to eat. Going out for a walk in the evening, the scenery is unique, it is really the best choice.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Crowne Plaza Ordos. Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!