No.18 Etoke West Street, Dongsheng District, Ordos, Inner Mongolia, ChinaView Hotel Details
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YunYi Zizai Hotel (Ordos Wanda Shop) Guest Reviews
4.8/5
Excellent
2975 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2975)
Positive reviews(2942)
Reviews with photos/video(496)
Delicious breakfast(391)
Classy environment(322)
Friendly front desk staff(187)
Excellent afternoon tea(148)
Convenient parking(127)
Near shopping area(88)
Convenient for shopping(65)
Awesome gym(15)
Negative reviews(33)
Guest User
Smart Executive Room (Double Bed)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 13, 2024
This hotel is very convenient to restaurants and attractions. The staff is friendly, and did well handling foreigners like us traveling without a tour guide. The rooms were clean and comfortable, and the bathrooms were spacious. Would highly recommend to friends!
Sidney Fu
Smart Elegant Room (Double bed)
Stayed in Oct 2024
Solo travelers
3 review
4.5/5
Great
Posted on Oct 14, 2024
Great hotel.
Guest User
Smart Elegant Room (Double bed)
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 3, 2024
I like Yunyi very much! I had a very comfortable stay in Hohhot, so I chose Yunyi when I came to Dongsheng. The service at the front desk was also very good. I was very satisfied with everything.
On Ctrip, you can redeem points for a breakfast and a free room upgrade, but it seems that there is no room upgrade after arriving at the hotel, but there is breakfast.
Original TextTranslated by Google
Response from Property: [No deposit, no room inspection] Dear customer, thank you very much for your five-star praise. Xiaoyun is a new Chinese cultural aesthetics theme hotel. Your recognition of our daily work is the greatest encouragement to us. The hotel is committed to creating a Chinese aesthetic hotel that you want to live in without leaving home. It goes beyond the conventional warmth, safety, and comfort, and meets more levels of requirements. It is most suitable for you with taste. The hotel provides free parking, self-service laundry, free afternoon tea, free luggage storage, no deposit, no room inspection and other thoughtful services. You are also the best promoter of Xiaoyun. Thank you for your affirmation and gratitude! Xiaoyun looks forward to your visit again!
seven7~
Smart Elegant Room (Double bed)
Stayed in Oct 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The hotel environment is very good, the room is clean, and the front desk is very welcoming. The best choice for business trips and vacations.
Original TextTranslated by Google
Response from Property: [No deposit and no ward rounds] Dear guests, hello! Thank you very much for the five-star review you gave Xiaoyun. Xiaoyun is really very happy. Xiaoyun prepares high-quality breakfast and tea meals for you, including Inner Mongolia Shaomai made from Ximeng lamb, special milk tea, haggis soup, and more than ten kinds of hot and cold dishes for you to choose from. Xiaoyun's afternoon tea is also a major feature of Xiaoyun. After having enough wine and food, you can enjoy a wonderful afternoon leisurely. Xiaoyun has always been adhering to the service principle of guest first, treating guests as family members, and is committed to providing you with home-style service with the most excellent service quality, the warmest service experience, and the most meticulous service details. I hope Xiaoyun It can bring you different surprises and accidents. Finally, thank you again for your support and trust in Xiaoyun, and wish you a happy life!
Mokeguasongxianggong
Smart Superior Room (2 beds)
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The room was very nice, clean and hygienic. The service staff were very polite and provided good service. They also provided afternoon tea and a rich breakfast!
Original TextTranslated by Google
Response from Property: [No deposit, no room inspection] Dear guests, first of all, thank you very much for giving Xiaoyun a five-star praise. Xiaoyun is really very happy. Since its establishment, Xiaoyun has always regarded guests as family members. Thank you for your recognition of the service of Xiaoyun staff. Xiaoyun also prepares high-quality breakfast and tea meals for you, not only Inner Mongolia Shaomai, special milk tea, and mutton soup made from Ximeng lamb, but also more than ten kinds of hot and cold dishes for you to choose from. Xiaoyun's afternoon tea is also a major feature of Xiaoyun. After a full meal, you can enjoy a wonderful afternoon leisurely. Thank you again for your affirmation of the hotel and look forward to visiting again!
Huadoujiangwan
Smart Deluxe Family Friendly Room
Stayed in Oct 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Facilities: Complete
Hygiene: Clean and tidy
Environment: Very close to Wanda Plaza
Service: Thoughtful and enthusiastic❤️🔥
Exquisite afternoon tea: Rich, delicious, elegant environment
Original TextTranslated by Google
Response from Property: [No deposit, no room inspection] Dear guests, first of all, thank you very much for giving Xiaoyun a five-star praise. Xiaoyun is really very happy. Xiaoyun also prepares high-quality breakfast and tea meals for you. There are not only Inner Mongolia steamed buns made from Ximeng lamb, special milk tea, mutton offal soup, but also more than ten kinds of hot and cold dishes for you to choose from. Xiaoyun’s afternoon tea is also a major feature. After eating and drinking, you can enjoy a wonderful afternoon leisurely. I am very happy to bring you a good time on your trip. Your praise has given Xiaoyun great encouragement, and it is also the driving force for Xiaoyun’s progress. Thank you again for your affirmation of the hotel and look forward to visiting again.
Akeerlei
Smart Elegant Room (Double bed)
Stayed in Sep 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The hotel is in an excellent location, close to the city center, which is very convenient for both business and sightseeing. There are also many dining and shopping options around. It is worth recommending.
Original TextTranslated by Google
Response from Property: [Free mineral water] I am really excited to see the simple yet profound praise from the guest, and I am so grateful for your recognition. As Yunyi Zizai Hotel, we strive to provide the most considerate and meticulous service to every guest and bring every guest a super value stay experience. If you are a sports enthusiast, you can sweat freely in the gym on the first floor of the hotel. All fitness equipment is free for guests. If you have any needs, you can always consult Xiaoyun. Xiaoyun is very happy to serve you. I look forward to your visit again. I wish you a happy family reunion and a successful career!
Ailvxingdehuage
Smart Deluxe Executive Room (Double Bed)
Stayed in Aug 2024
Family
32 review
3.2/5
Posted on Sep 3, 2024
To be honest, the reviews seem to be pretty good. The room was not clean and had a lot of sand, so we had to change it. I also chose this economy hotel based on word of mouth, but it was just average.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your experience. We deeply regret that we were unable to fully meet your expectations, especially the issue of room cleanliness, which was a serious mistake in our service. Please accept our sincerest apologies for ensuring that your experience was not up to standard. We take your feedback very seriously, especially regarding the issue of sand. We know that both the cleanliness of the room and the overall stay experience are directly related to your satisfaction. Please believe that we have taken immediate measures to thoroughly clean the room to ensure that similar situations will not occur again. At the same time, we have conducted a comprehensive review and optimization of the cleaning standards and processes throughout the hotel to prevent such problems from happening again and ensure that all rooms meet high standards of cleanliness. We deeply understand that every mistake is an opportunity for improvement, and your opinions and suggestions are valuable assets to us. Please accept our deepest apologies again and promise that we will continue to work hard to provide every guest with better, more detailed and more satisfactory services. If there is anything that needs improvement, please feel free to contact us and we will spare no effort to improve and enhance. Once again, we express our sincerest apologies for not meeting your expectations and look forward to the opportunity to provide you with a better experience. Thank you for your understanding and support.
Changanyutong
Smart Deluxe Family Friendly Room
Stayed in Aug 2024
Family
26 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Facilities: The facilities are new and warm, and have been well received by my family.
Hygiene: Clean.
Environment: The overall environment is very good, whether it is the room or the dining room.
The only drawback is that the parking space is tight. When reversing, the tires were scratched, which is also my fault.
Original TextTranslated by Google
Response from Property: [No deposit, no room inspection] Dear customer, thank you very much for your five-star praise. Xiaoyun is a new Chinese cultural aesthetics theme hotel. Your recognition of our daily work is the greatest encouragement to us. The hotel is committed to creating a Chinese aesthetic hotel that you want to live in without leaving home. It goes beyond the conventional warmth, safety, and comfort, and meets more levels of requirements. It is most suitable for you with taste. The hotel provides free parking, self-service laundry, free afternoon tea, free luggage storage, no deposit, no room inspection and other thoughtful services. You are also the best promoter of Xiaoyun. Thank you for your affirmation and gratitude! Xiaoyun looks forward to your visit again!
joanna1125
Smart Elegant Room (Double bed)
Stayed in Aug 2024
Family
33 review
4.7/5
Amazing
Posted on Aug 5, 2024
The hotel is in the old town, and the parking lot in front of the door is limited. When the rooms are full, parking is inconvenient and you need to go downstairs to move the car. The room is good in other aspects. Breakfast is from 7 to 11 o'clock, which is quite friendly for us who are out and about. We can get up late to eat. It is the longest breakfast time in the hotel we have stayed in recently. 👍
Original TextTranslated by Google
Response from Property: 【Free mineral water】 Dear guest, thank you very much for your feedback. We are deeply sorry that parking is indeed inconvenient due to the location of the hotel. We are working hard to communicate parking solutions. We are grateful for your overall satisfaction with the room experience and will continue to optimize all details to improve our service. Regarding the breakfast time arrangement, your praise encourages us to take our service to a new level. If you come again, we guarantee to provide a smoother parking experience and adjust the service in time to meet the travel needs of guests to ensure that everyone can enjoy a pleasant stay. Thank you again for your valuable comments and look forward to meeting you next time!
Shijianguoye
Smart Superior Room (Double bed)
Stayed in Aug 2024
Business travelers
4 review
0.5/5
Posted on Aug 5, 2024
There is fraud in the services provided by the hotel. There is a huge obstacle to parking without being notified in advance on any platform. "Free parking and no reservation required" is an inducement to consume. The actual parking situation is very confusing. The waiter called and knocked on the door before 6:30 in the morning. Move the car! ?
The so-called parking lot in front of the hotel is a large open space shared with other hotels and restaurants. Vehicles are parked on top of each other. The aisle is only wide enough for one car to pass. If you return to the hotel late, the staff will guide you to park in the outer aisle or the most overlapping area. The outer layer, or asking you to park across the street or in the community, is simply outrageous! If there is no parking service, please tell me that there is no such thing. This unpleasantness does not happen until you arrive at the hotel after prepaying the room fee.
No one staying in a hotel would want to be woken up by a knock on the door at 6:30, telling you to move your car! After waiting at the front desk for 40 minutes for the store manager to find no one, why didn’t the waiter knock on the store manager’s door? Later, I was told that the manager was sleeping in the dormitory, and I was told that the keys can be left at the front desk for valet parking. Why didn't I tell them when I parked the car and checked in? What's the point of saying this after moving the car? There is no sincerity in solving the problem.
The manager has been emphasizing whether the parking guides are clearly informed about the possibility of moving the car. If they are not informed, they will be strengthened for training. They did not admit that there was any deceptive consumption behavior, and they all blamed the parking issue on whether the conductor warned about the possibility of moving the car.
In addition to the parking problem, the sanitation is also not clean. There is a lot of dust and residue on the ground visible to the naked eye. There are hairs on the hand towels in the bathroom and hair on the drink bottles in the refrigerator. The management is very poor.
Original TextTranslated by Google
Response from Property: [No deposit and no room checks] Dear guest, we are deeply sorry for your experience. We indeed did not meet the service standards you expected. First of all, we deeply apologize for the inconvenience caused by the parking service. Regarding the communication issues between managers and guides, we have taken immediate action to ensure that all employees can provide accurate information when contacting guests during the service process and can effectively solve the problem. question. At the same time, your feedback also made us aware of the shortcomings in on-site management of our parking lot, and we are optimizing the parking lot layout and guidance process. Regarding hygiene issues, we are ashamed that some of the details you pointed out did not meet our high standards, and have strengthened cleaning and hygiene quality inspections to ensure that you experience a clean and tidy environment when you next stay. Thank you for your support to us Provide candid feedback and we will take corrective measures and learn lessons from subsequent improvements to ensure a better service experience. We look forward to improving your experience, and again, we apologize for this unpleasant experience.
Douyaer
Smart Elegant Room (Double bed)
Stayed in Aug 2024
Family
48 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The hotel is small and exquisite. It is very good among the express hotels. The breakfast is also OK. The bed is very comfortable. The smart voice assistant service is very convenient. If friends come, I will recommend it.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your trust in Xiaoyun, and thank you for your praise and recommendation! The hotel has a superior geographical location and convenient transportation. The free buffet breakfast is rich and delicious, and there is free afternoon tea. The tea restaurant is elegant and quiet, which is a good place for you to relax and meet guests. The hotel is also equipped with facilities such as a gym and a self-service laundry room. The hotel has free parking. Yunyi Zizai Hotel is your warmest home in Ordos, Inner Mongolia. Remember to come back often when you have time!
Guangyinrenransuiyuerusuo
Smart Deluxe Family Friendly Room
Stayed in Jul 2024
Family
15 review
5.0/5
Outstanding
Posted on Jul 28, 2024
I originally wanted to find a place to stay in Ordos, but I didn't expect to find a hotel that was particularly comfortable with my baby. I didn't have high hopes for the hotel's appearance. The check-in was quick at the hotel front desk. The front desk was very friendly and took the initiative to lead me to the door of the room. The room was fully equipped. The room was large and had a refrigerator and tea welcome drinks. The hotel also had afternoon tea in the afternoon, and the turndown service at night was also great. I discussed with my child and stayed for another day. The next day, I felt the unique breakfast, mutton siu mai, Mongolian milk tea, and many dishes. I didn't want to go out for a day and felt very relaxed. There was no unpleasant place. We were reluctant to leave after staying for two days. We decisively booked Yunyi Hotel for three nights in Hohhot. It felt like home.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point evaluation. Although your words are simple, we can still feel your full recognition and support for Xiaoyun. Thank you for choosing to stay at Yunyi Zizai Hotel and making a high-quality review for the hotel in your busy schedule. Seeing your five-point praise, I suddenly feel full of strength. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth in a strange city. I hope that Xiaoyun will accompany you on every journey and bring different excitement to your life. We will continue to forge ahead with your encouragement! We look forward to your visit again to experience more of our services. I wish you a happy life.
Zhaozi
Smart Superior Room (2 beds)
Stayed in Jul 2024
Family
15 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The pillows, mattresses and quilts in the room are very comfortable. I had the most comfortable sleep since this trip. The hotel service attitude is also very good, especially enthusiastic. The hotel afternoon tea is also good. Make a pot of tea and order some snacks. It's quite comfortable. For breakfast, I recommend eating steamed dumplings and milk tea, which are very good.
Original TextTranslated by Google
Response from Property: I am really excited to see the simple yet profound praise from the guests, and they recognize us so much. As Yunyi Zizai Hotel, we strive to provide the most considerate and meticulous service to every guest and bring every guest a super value stay experience. If you are a sports enthusiast, you can sweat freely in the gym on the first floor of the hotel. All fitness equipment is free for guests. In addition, if you have any needs, you can consult Xiaoyun at any time. Xiaoyun is very happy to serve you. I look forward to your visit again. I wish you a happy family reunion and a successful career!
Mofashaonv@
Smart Elegant Room (Double bed)
Stayed in Jun 2024
Couples
3 review
1.0/5
Posted on Jun 17, 2024
I didn’t see the welcome fruit I redeemed. The door of the minibar was a bit broken and I couldn’t open it at all. I had to use my hands to open it. My fingernails were broken. There was hair on the bath towel I used after taking a shower. There was an incredible amount of hair on the sofa. , and the price was reduced just half an hour after the reservation was made. I originally wanted to cancel and re-place the order and stated the reason, but the hotel still refused to cancel. I went to the front desk in the middle of the night and asked them why they had reduced the price, and then they canceled the order and asked them to re-place the order. They were very hygienic. Not ideal, the experience is not very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed comments. Guests like you continue to care and supervise us, which is why we continue to find problems in our work, make corrections and make continuous progress. We are very grateful for your comments. We regret to see that this stay did not meet your expectations and we deeply apologize for the inconvenience caused to you. The management of the hotel attaches great importance to it and has made careful investigations and timely changes. Your tolerance and understanding are an encouragement to our work. We sincerely look forward to your visit again.