Scandic Örebro Central Reviews

Good overall stay hotel is close to train station and parking is available close by

Cosy environment in the reception. Staff is mostly kind with great service. Not a lot of hot dish for the breakfast buffet but the food is nice overall.

The service is extremely poor, and the front desk staff is very poor. I had booked a room for July 24 and 25 on Ctrip. On the day of check-in on the 24th, my son made another reservation on the official website for the 25th. I immediately went to the front desk to find the staff to deal with the problem. The reply I got was that the cancellation could not be processed at night and asked us to go to the front desk at 9 am on the 25th to deal with it. We went to the front desk on time at 9 am on the 25th to handle the cancellation procedures. I repeatedly asked the staff whether the cancellation had been made and got a confirmation reply, but my credit card had been deducted on the evening of the 25th. On the morning of the 26th, we went to the front desk to ask for the matter to be handled, but the front desk staff said that they could not cancel the order at all until the hotel manager came out to deal with it and sent us away hastily. Hilton Hotel is the worst hotel I have ever stayed in.

Good hygiene and very convenient

房間寬敞明亮，裝飾簡潔現代，充滿了北歐設計的風格。床鋪舒適，床單和毛巾都非常乾淨，保證了良好的睡眠體驗。特別喜歡房間內的大窗户，可以欣賞到城市的美麗景觀。