Ulus Meydani, Cami Sk. No: 10, Ortahisar Belediyesi, TürkiyeView Hotel Details
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Elika Cave Suites & Spa Guest Reviews
4.5/5
Great
69 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.4
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All Reviews(69)
Positive reviews(58)
Reviews with photos/video(7)
Great service(5)
Negative reviews(11)
Gary
Elika Villa
Stayed in Jun 2022
Family
9 review
4.5/5
Great
Posted on Aug 12, 2022
What a beutiful hotel with its unique style of setup. We had the villa with its own terrace pool. The hosts were super personable and quick to respond to your requests. Bets way of communication is by WhatsApp and talk directly with the managers who are very eager to ensure you have the best experience in Cappadocia. Just beware that the rooms do not have AC but the weather was cool enough at night when we were there.
Ferit
Budget Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
It is very clean and comfortable, the employees are friendly and sensitive about service... I recommend it to everyone.
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Guest User
Budget Double Room
Stayed in Dec 2023
Friends
5 review
4.2/5
Very Good
Posted on Dec 16, 2023
The hotel is in a good location. The employees are very good, especially the restaurant manager, Mr. Berkay and Mr. Orhan, they are very attentive. Everyone is very nice.
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Guest User
Budget Double Room
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Both hardware and software meet five-star standards. Eating in the hotel is also very good
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loveturkiyevacation
Budget Double Room
Stayed in Dec 2022
Couples
13 review
5.0/5
Outstanding
Posted on Dec 20, 2022
Warm cave hotel with a double bed. The free breakfast is very rich. The portion is too much for two people to finish. The dinner is also good
A few minutes' walk to the center of the town, convenient location
friendly staff
kitten very cute
Recommended to stay👍🏻👍🏻👍🏻
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Serhat Sero
Junior Suite
Stayed in Oct 2022
Friends
1 review
4.2/5
Very Good
Posted on Nov 1, 2022
The hotel is clean and luxurious, the staff are friendly..We are satisfied.Thanks..
Me and my wife stayed in Elika Cave Suites for 3 nights from 30th May’24 and our experience was anything but 5 stars. I also got fooled by the 5 star reviews while booking this property. I would rate it negative. 5-star property, my foot. It appears that most of the ratings and reviews are paid for and I fail to understand how they got so many awards in the past. Their hospitality and customer satisfaction is zilch. The WiFi did not work in my room and they started blaming my iPhone 15 Pro for that. The AC in my room didn’t cool at all and they could not rectify the problem even after several complaints. Also who constructs a see through glass window in a room which peeps directly into the toilet and more so at the lavatory bowl while you poop. Totally despicable and undesirable. The Breakfast service is so very poor. It took nearly 1 hour for us to get breakfast each morning. They have only 2 people (who don’t even understand English properly) serving 40 odd guests. Very under staffed hotel. And why a 5 star hotel doesn’t offer Buffet breakfast is beyond my belief. They give you some local breads every morning with condiments and don’t even have normal bread slices/toast in breakfast. They will give you eggs and water lemon pieces by count of one per person. Very stingy behaviour. Will not recommend this Hotel even to my enemy.
Guest User
Stayed in Apr 2024
Family
0 review
1.0/5
Posted on Apr 1, 2024
The hotel is very goog, but scarcity of staff. We had breakfast included which was not a buffet and everything had to be begged for and being vegetarian, they had no options and even after repeated requests they were nit able to provide simple bread and butter. To bring coffee and hot water they took 45 minutes. Only 2 servers for 80 people. The staff in restaurant was very rude and misbehaved. Not advisable to stay....
Guest User
Stayed in Oct 2023
Other
0 review
5.0/5
Outstanding
Posted on Oct 14, 2023
We spent 6 nights at Elika cave and we could not have found a better place. The decoration of the rooms and the set up of the hotel are just fabulous. The lounge has a view over the Ortahisar valley which is quite impressive at night. The breakfast - as mentionned in many reviews - is just incredible, and the staff very attentionate. A perfect place for those willing to avoid some of the crowded villages in the Goreme area.
Yesica
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 13, 2023
This hotel is amazing. Very accommodating and attentive staff. Had a small issue with the refrigerator and was fixed the next day. Will definitely stay here again in the future.
Guest User
Stayed in Jan 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
Stunning hotel! Luxury property with very courteous staff, a wonderful (and vegan-friendly restaurant), offering spectacular views of the Cappadocia terrains and cave formations! The room itself is outstanding; spacious, comfortable along with a jacuzzi in the en-suite! There’s also a mini-attic of sorts from within the room that leads to a sit out which adds a nice touch! Overall, we loved our stay here and we highly recommend the property.
Guest User
Stayed in Jul 2023
Friends
0 review
1.0/5
Posted on Jul 30, 2023
Definitely not a 5 star! in the best case a 3 star hotel, don’t trust the other reviews, they are fake We had a very very bad experience with the hotel: - the food and coffee were disgusting - the room stinks, very bad. Not humidity but sewer smell - the room was not cleaned properly: we did the test with a shampoo bottle that was left on the ground for 48h - we were sleeping on a rock not a mattress - impossible to close windows as there are no blackout curtains - no safe and no closet, we had to keep all our clothes in our luggages on a dirty floor - we paid for 5 nights but had to leave after 3 nights - the hotel did not offer a commercial gesture, not even for 3 glasses of water that were on our tap. He only said that he was sorry and suggested to try another room for 1 night and change again for the last night. We refused and left
Craig
Stayed in Jul 2023
Couples
4.0/5
Very Good
Posted on Jul 11, 2023
The small town it's located in is great, the views from your room are nice. However we had black mould in our shower and our window blind was broken, we told the staff and they cleaned the shower a little better but they didn't get it all and they didn't fix the blind at all. The restaurant is very bland but cheap. All in all it's an ok place to stay if it's on special.
Guest User
Stayed in May 2023
Other
0 review
1.0/5
Posted on May 25, 2023
The most pathetic experience at their front desk. They were not willing to give a complimentary stay for an infant which happens in every hotel across the world. Rude staff. Wasted an hour at check in. DONT BOTHER TO BOOK.