Guest User
March 3, 2024
The place is nice, the service is really bad. If the girl at the reception shows a smile it is saying a lot, it seems that she is doing the guest a favor by serving him. Our rooms are on the ground floor, 4 floors, no one even made the move to help with the suitcases. At night when I was leaving I wanted to open the door and the lady from her desk shouted LEFT LEFT, she didn't even try to stop. I would classify the breakfast as bad, we arrived to have breakfast and all the tables were dirty because other guests had already swept away, it is understood that the hotel knows how many people it has staying, there was no coffee, there was no bread, there was no juice. I felt that the place is beautiful, but the attention ruins the entire experience.
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