Burcu Kaya Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ortahisar Belediyesi
Burcu Kaya Hotel
Kasabasi, Ortahisar Belediyesi, Nevsehir Province 50400, Türkiye
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With a stay at Burcu Kaya Hotel in Ürgüp, you'll be steps from Göreme National Park and a 4-minute drive from Goreme Open Air Museum. This hotel is 5 mi (8.1 km) from Love Valley and 5.5 mi (8.8 km) from Uchisar Castle.Show More
We Price Match
3.1/5
Cleanliness: 3.1
All 26 Reviews
Amenities
Outdoor swimming poolMassage roomParkingFreeAirport pick-up service24-hour front deskLuggage storageNightclubLibraryTaxi booking serviceCurrency exchange
All Amenities
Surroundings
Airport: Nevşehir Kapadokya Airport
(48.2 km)
Landmarks: Ortahisar Castle
(550m)
Landmarks: Landscape and Culture Park
(590m)
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Rooms
Guest Reviews
Policies
Services & Amenities
Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Standard Room
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Guest Reviews(26)
3.1/5
Verified Reviews- Cleanliness3.1
- Amenities3.1
- Location3.1
- Service3.1
Guest User
October 11, 2024
The hotel is in desperate need of renovations. The rooms smell of damp/drains and I had ants in the bathroom. The buffet dinner was bad and the breakfast awful. Lots of stairs everywhere, and no elevators, which could be a problem for some people. This could be a nice hotel, if properly looked after, but as it is i would not go back
Guest User
October 10, 2024
Hotel com infraestrutura ruim, quartos pequenos e com cheiro de mofo, mobília antiga, colchões abaulados, banheiro é como uma caixa, teto baixo, sem ventilação. Café da manhã e refeições tem poucas opções e são o mesmo cardápio todos os dias. NÃO Recomendo.
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Guest User
October 7, 2024
Was sent here by the hotel we were already staying at (which due to having several building works going on around it, through no fault of their own i add, with pneumatic drills was not the most relaxing place) just wanted to switch off, have a bit of piece and quiet and relax by a pool. Unfortunately the experience at the Burcu Kaya hotel stressed me out further. On arrival I asked the reception staff if myself and husband could stay at the poolside to relax. I explained the situation in our current hotel and just needed some space. Obviously we were prepared to either pay to use the facilities and most definitely would have had drinks/lunch there. Very hostile and rude, just said 'no' only for hotel guests. I did say I was quite surprised to hear this as most hotels I know (30 years of travelling to Turkey in various locations) were always happy to offer this facility especially when it's low season and hotel capacity is low. Was met with the usual shrug of shoulders and repetitive response . All I can say is thank God I wasn't staying there and if you are considering it... don't bother!
Guest User
September 13, 2024
Unfortunately, this has been one of the most disappointing experiences I’ve had during a hotel stay. To summarize the issues: 1. **Staff behavior**: The restaurant staff has been extremely rude. When I simply asked for milk for my tea, I was met with hostility, which was both shocking and upsetting. 2. **Food quality**: After serving approximately 300 people, the food quality deteriorates to the point of being inedible. Food very substandard. We would call it the “Pig Slop Stalag 13 Mess Hall” It’s disheartening, and we've had no other dining options nearby. 3. **Breakfast**: Even a simple request for toast with honey, jam, and butter was denied. It feels like basic services and common courtesies are not being met. 4. Rooms were not cleaned properly, long hairs found in bathroom, spiderwebs near bedside table, towels were threadbare, bathroom vanity had a pile of old builders rubble under the sink ( obviously no-one checks under there) Additionally, the hotel’s remote location leaves us isolated from other restaurants or amenities. We are unable to walk anywhere, which only adds to our frustration. This experience has genuinely ruined our holiday, and I wanted to bring these issues to your attention in the hope of addressing them for the well-being of current and future guests. We would recommend staying somewhere more central like Goreme (very nice town with lots happening)
Guest User
November 15, 2023
I have never seen such a terrible hotel in my life. The food was ice cold and very bad. You couldn't eat properly. There was hair in the carrot! Never, ever go. I would never recommend it. I have never seen a hotel of such poor quality. I told the reception to do a detailed cleaning and the cleanliness was T They didn't do it. Cappadocia was very beautiful, but this hotel ruined my holiday. They also said it was the most beautiful hotel! Come on from there.
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Guest User
November 4, 2023
It was the worst hotel I've ever been to. The sheets were untouched, there were make-up residue on them. I don't know where to start when it comes to cleaning. At first the bathtub wasn't clean as hell. The pillowcases were ripped and had makeup residue from the previous guest. The food was awful, it was not cooked, most of it was raw. We chose this hotel because it had a bath, but even the bath was not working because there was no demand. It is a hotel that I can NEVER, EVER recommend!!!!!
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Guest User
October 3, 2023
The hotel is lovely, very typical of the region. The staff were very friendly and helpful. The food was very delicious, the buffet for both breakfast and dinner had a lot of variety. I just don't give it 5 stars, because the bed is not very comfortable... the room is clean, organized, but lacks comfort. Another negative point is that there are no elevators!! Depending on where the room is, get ready to climb the stairs with your bags!
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Guest User
August 24, 2023
Awesome place, especially Cappadocia, hot air ballon, the open air museum with Nigar our first guide and Birk our second guide . Both are so well versed with the history of their country and beyond that they know a lot around the world history , which made our trip very interesting by having very open conversations learning and sharing knowledge. We had the best time in Cappadocia 💕💕
Guest User
August 5, 2023
Very good. The construction of the hotel is inspired by the numerous caves in the region, including the rooms. Very beautiful for its originality. The place is very peaceful and quiet. It served as support for our Balloon Ride in Cappadocia. In the Cappadocia region where we stayed, it is one of the best.
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Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed policies vary according to room type. Please refer to the relevant room type policy. For cot policies, please contact the hotel.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 82
With a stay at Burcu Kaya Hotel in Ürgüp, you'll be steps from Göreme National Park and a 4-minute drive from Goreme Open Air Museum. This hotel is 5 mi (8.1 km) from Love Valley and 5.5 mi (8.8 km) from Uchisar Castle.
Take advantage of recreation opportunities including a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 82 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities including a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 82 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Outdoor swimming poolOff-site
Massage room
ParkingFree
Airport pick-up serviceAdditional charge
24-hour front desk
Luggage storage
Nightclub
Library
Taxi booking service
Currency exchange
Conference roomAdditional charge
Children's pool
Wi-Fi in public areasFree
Outdoor swimming pool
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