Sarasa Hotel Shinsaibashi Reviews
Sarasa Hotel Shinsaibashi
1 Chome-1-3 Higashishinsaibashi, Chuo Ward, Osaka City, Osaka Prefecture, 542-0083, JapanView Hotel Details
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Sarasa Hotel Shinsaibashi Guest Reviews
4.2/5
Very Good
309 review
Verified reviewsLocation4.4
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(309)
Positive reviews(296)
Reviews with photos/video(64)
Clean and tidy(58)
Friendly owner(43)
Easy to get around(26)
Great value for money(14)
Close to metro(11)
Small room size(9)
Tasty coffee(8)
Convenient for shopping(7)
Negative reviews(13)
Patrick van Schaik
Standard Semi Double Room
Stayed in 2024 年 3 月
Couples
26 review
Outstanding
Posted on 2024 年 3 月 31 日
Good location (100m from subway), friendly staff. Walking distance from the city center.
Response from Property: Dear Mr PATRICK VAN SCHAIK,Thank you for your staying at our hotel and giving us the good rating.We enjoyed reading your compliments about our staff and location. Your warm words encourage us to keep providing an outstanding hospitality service.If you have a chance to visit Osaka again, all the staff are looking forward to your return.Have a nice weekend.SARASA HOTEL Shinsaibashi.
Guest User
Standard Single Room
Stayed in 2024 年 1 月
Solo travelers
1 review
Posted on 2024 年 1 月 22 日
Surprised with the high ratings but upon arrival and my stay, there was little to be desired. Room had traces of mold and it felt like it was cleaned in a rush. It’s ok for the price but I would top up more for a cleaner hotel and the inclusion of amenities.
Response from Property: Dear Sir/Madam,Thank you for using SARASA HOTEL Shinsaibashi from among the many hotels.We apologize for any inconvenience. In the future, we will thoroughly strengthen the inspection of guest rooms.Currently, our hotel are a member of SDGs. Because of proctecting the enviroment, we do not put disposable amenities in guest rooms. Thank you for your understanding and cooperation.We will strive to improve facilities and services so that you can spend more comfortably. If there is any chances, we are looking forward to your reservation and visit.SARASAHOTEL Shinsaibashi
Oat
Standard Single Room
Stayed in 2023 年 10 月
Solo travelers
1 review
Very Good
Posted on 2023 年 10 月 15 日
Lovely hotel, small but good enough, close to transportation
Near good mart, photo from Google
Response from Property: Thank you for using SARASA HOTEL Shinsaibashi from among the many hotels.We also appreciate taking your time to post while you are busy.We are glad that you were comfortable.If you have any chances, we are looking forward to your reservation and visit.We are looking forward to seeing you again.
IngieSmiley
Standard Twin Room
Stayed in 2023 年 3 月
Friends
23 review
Great
Posted on 2023 年 5 月 9 日
This is a convenient hotel to stay for a short stay in Osaka
Clean and it’s close to Main Street area
Free coffee that tastes rather good
There is even a Domino pizza that open til late night just round the corner and tastes really good
Response from Property: Thank you for using SARASA HOTEL Shinsaibashi this time.Also, we would like to thank you again for posting your review and your impressions during your busy schedule.We are happy to hear that you had a comfortable stay with us.All the staff will continue to work hard every day, aiming to be a hotel that customers can choose.When you come to Osaka again, please use SARASAHOTEL.We are looking forward to seeing you from all the staff.
San Khai
Standard Semi Double Room
Stayed in 2023 年 9 月
Couples
1 review
Amazing
Posted on 2023 年 12 月 15 日
Great hotel which is near train station. Good for a stay to explore the city and clean as well.
Response from Property: Thank you for staying at SARASA HOTEL Shinsaibashi and thank you for your evaluation on our hotel.We will continue to make an effort to provide the best service for our guests.We are looking forward to welcoming you on your next stay with us.SARASA HOTEL Shinsaibashi
Law
Standard Twin Room
Stayed in 2023 年 6 月
Solo travelers
1 review
Outstanding
Posted on 2023 年 6 月 7 日
Good place to say very close around the city
Response from Property: Thank you for using SARASA HOTEL Shinsaibashi from among the many hotels.We also appreciate taking your time to post while you are busy.Our hotel is easily accessible from the station and has been well received by many customers.If you have any chances, we are looking forward to your reservation and visit.
Lacrose Jones
Standard Single Room
Stayed in 2023 年 12 月
Solo travelers
4 review
Amazing
Posted on 2023 年 12 月 21 日
this place was comfortable and clean, hotel clerk was so kind
Response from Property: Thank you for your reservation SARASA HIOTEL Shinsaibashi.Hope you next time welcome our hotel. Thank you so much your feedback.
Guest User
Standard Single Room
Stayed in 2023 年 12 月
Friends
8 review
Very Good
Posted on 2024 年 2 月 19 日
The location is really good! But no clear room everyday!!!
Guest User
Standard Single Room
Stayed in 2023 年 8 月
Solo travelers
3 review
Outstanding
Posted on 2023 年 9 月 11 日
The room is just the right size. For traveling alone, convenient, very good location.
Response from Property: Thank you for using SARASA HOTEL Shinsaibashi from among the many hotels.We also appreciate taking your time to post while you are busy.Our hotel is easily accessible from the station and has been well received by many customers.We are looking forward to seeing you again.
香港來的訪客
Standard Single Room
Stayed in 2022 年 11 月
Solo travelers
4 review
Amazing
Posted on 2022 年 12 月 4 日
good location, fast check in/out ,clean room and nice staffs ! i'll book again ! Japanese noodle restaurant just opposite. supermarket nearby where is open until midnight.
Response from Property: Thank you very much for staying at SARASA HOTEL Shinsaibashi.We are very happy to receive your compliments about the room.In addition, we are very honored to receive words of praise regarding the response of our staff.Our hotel is located a 0-minute walk from Nagahoribashi Subway Station, and there are many restaurants nearby.We are looking forward to the day when we can meet our customers again next time.SARASA HOTEL Shinsaibashi
Guest User
Standard Twin Room
Stayed in 2023 年 2 月
Friends
1 review
Outstanding
Posted on 2023 年 2 月 26 日
This place was super nice and cheap. Great, room, staff, location.. The only (very small) negative I can think of is that they only give you one room key and charge if you want an extra. But no big deal really.
Response from Property: Thank you for choosing SARASA HOTEL Shinsaibashi among many hotels. Thank you for your busy schedule to submit a review for us. In order to achieve customer satisfaction and expectations, all employees will work harder and improve. In the future, we will continue to strive to become a hotel that can provide customers with satisfaction and comfort. If there is a chance next time, I hope to serve you again.
Sirikwan
Standard Single Room
Stayed in 2023 年 11 月
Friends
6 review
Outstanding
Posted on 2023 年 12 月 6 日
Love it here, will come back.
Response from Property: All the staff are very happy with your warm words. We are looking forward to seeing you soon.
Jay Jay Jay
Standard Single Room
Stayed in 2022 年 12 月
Solo travelers
117 review
Posted on 2023 年 1 月 1 日
Heater system was really bad especially in winter…nevertheless still ok for the price
Response from Property: Thank you for using SARASA HOTEL Shinsaibashi from among the many hotels.We apologize for any inconvenience. In the future, we will thoroughly strengthen the inspection of guest rooms.We will strive to improve facilities and services so that you can spend more comfortably.If you have any chances, we are looking forward to your reservation and visit.SARASA HOTEL ShinsaibashiReview manager
Anonymous User
Standard Twin Room
Stayed in 2022 年 10 月
Family
1 review
Amazing
Posted on 2022 年 11 月 5 日
Good experience with nice service provided by the polite staff. The staffs always wear smile and willing to answer my questions. The room is quite good too but sometimes it may have a little bit noise from the street and the toilet is a bit small. Overall, good and i will come again for the next time.
Response from Property: Thank you for staying at SARASAHOTEL Shinsaibashi from among a number of hotels.Thank you for your feedback and comments during your busy time.As long as you feel comfortable at SARASAHOTEL, our staff is happy.In order to be a hotel that customers can choose from now on, all staff will work hard every day. Also, when visiting Osaka, please use SARASA HOTEL Shinsaibashi. All staff are waiting for you.
Lei
Standard Semi Double Room
Stayed in 2023 年 12 月
Solo travelers
3 review
Amazing
Posted on 2024 年 1 月 19 日
Room is Tidy
Response from Property: We also appreciate taking your time to post while you are busy. We are glad to hear your compliments about the room. We are looking forward to seeing you again.