Sarasa Hotel Shinsaibashi

Sarasa Hotel Shinsaibashi Reviews

Sarasa Hotel Shinsaibashi

1 Chome-1-3 Higashishinsaibashi, Chuo Ward, Osaka City, Osaka Prefecture, 542-0083, JapanView Hotel Details
Sarasa Hotel Shinsaibashi
Sarasa Hotel ShinsaibashiSarasa Hotel ShinsaibashiSarasa Hotel Shinsaibashi
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Sarasa Hotel Shinsaibashi Guest Reviews

4.4/5
Very Good
263 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(263)
Positive reviews(252)
Reviews with photos/video(63)
Easy to get around(38)
Close to metro(19)
Convenient for shopping(15)
Tasty coffee(11)
Delicious breakfast(11)
Perfect for business trips(8)
Toiletries were average(7)
Would stay again(5)
Negative reviews(11)
Anonymous User
Standard Semi Double Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Nice hotel to stay especially in Shinsaibashi Area. Nearby to Metro Station. Easy and smooth check in and check out. The price also affordable please maintain the price cheapest one 🥰🥰🥰
Response from Property: Thank you for choosing SARASA HOTEL Shinsaibashi.We are glad to hear your compliment about our position and price.Your feedback encourages us to continue providing excellent service and value. We hope to welcome you again soon.SARASA HOTEL Shinsaibashi
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NMV
Standard Semi Double Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Great hotel! This was our first booking through Trip, and it didn't disappoint. The staff are warm, approachable, and always eager to assist. Our room is small, but it has everything we need for a cozy stay, and the tub was a real highlight – soaking in it after a day of exploring made a huge difference in our energy levels the next day. The location is also convenient - subway across the street, Dotonbori around 700m away, konbini just outside the hotel. Breakfast has variety so you won't go hungry if you're a picky eater like me. There's even kale juice for vegans! There's coin laundry in the 2nd floor too. We'd love to stay here again next time we visit Osaka. Thank you! 😊❤️
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Response from Property: Thank you for choosing SARASA HOTEL Shinsaibashi. We are glad to hear your compliments about the service, tub and breakfast.Looking forward to see you again!SARASA HOTEL Shinsaibashi
Punlaporn
Standard Twin Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Love this hotel ^_^ Big room, sparkling clean Location in shopping area and very near to subway just in front of hotel. Food and CVS is around Staffs are nicely
Response from Property: Thank you for choosing SARASA Hotel Shinsaibashi.We are glad to hear your compliments about the room and service.Looking forward to seeing you again.SARASA Hotel Shinsaibashi
La
Standard Semi Double Room
Stayed in Jan 2025
Couples
1 review
3.7/5
Posted on Feb 3, 2025
This hotel 5mins walk to shinshaibashi 10-15mins walk to dotonbori and all train are very near infront and beside the hotel the location is very accessible it’s recommended near to 7/11 and some restaurants.. the cleanliness is good, room and toilet are small, but some staff dont know the to entertain the customers nicely and if you stay less than 8days they will not clean your room and there’s no free bottled water thats the downside.. breakfast buffet almost same everyday.. so all in all only the location are recommend..but not bad for the price..
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MAHMOOD MUHAMMAD AHSAN
Standard Single Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel was very clean and the staff was very helpful
Response from Property: Thank you staying at SARASA HOTEL Shinsaibashi.We truly appreciate your kind words about the cleanliness of our hotel and the helpfulness of our staff. We will continue to strive to create a comfortable environment for all our guests.We look forward to welcoming you again in the future.SARASA HOTEL Shinsaibashi
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SY1610
Standard Twin Room
Stayed in Dec 2024
Family
13 review
4.2/5
Very Good
Posted on Dec 30, 2024
Location is accessible to subway and shopping. Rooms ok. Breakfast ok - limited choices for vegetarians. Only downside is they don't provide drinking water and toiletries which we need to pay being a 4-star hotel.
Response from Property: Thank you for choosing SARASA Hotel Shinsaibashi.We are sorry that we could not make you satisfied with our breakfast and service.All the staff will take these opinions seriously and would like to make use of them in the future.We are looking forward to seeing you again.SARASA Hotel Shinsaibashi
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Guest User
Standard Single Room
Stayed in Oct 2024
Solo travelers
38 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Very good hotel Very convenient,nearby shinsaibashi
Response from Property: Thank you for your kind review! We're delighted to hear that you found our hotel to be very convenient and well-located near Shinsaibashi. It's always our goal to provide a comfortable and accessible stay for our guests, and we're glad to know that we met your expectations.We look forward to welcoming you back in the future and hope your next stay will be even more enjoyable.SARASA HOTEL Shinsaibashi
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Patrick van Schaik
Standard Semi Double Room
Stayed in Mar 2024
Couples
26 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Good location (100m from subway), friendly staff. Walking distance from the city center.
Response from Property: Dear Mr PATRICK VAN SCHAIK,Thank you for your staying at our hotel and giving us the good rating.We enjoyed reading your compliments about our staff and location. Your warm words encourage us to keep providing an outstanding hospitality service.If you have a chance to visit Osaka again, all the staff are looking forward to your return.Have a nice weekend.SARASA HOTEL Shinsaibashi.
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Guest User
Standard Single Room
Stayed in Jan 2024
Solo travelers
1 review
1.7/5
Posted on Jan 22, 2024
Surprised with the high ratings but upon arrival and my stay, there was little to be desired. Room had traces of mold and it felt like it was cleaned in a rush. It’s ok for the price but I would top up more for a cleaner hotel and the inclusion of amenities.
Response from Property: Dear Sir/Madam,Thank you for using SARASA HOTEL Shinsaibashi from among the many hotels.We apologize for any inconvenience. In the future, we will thoroughly strengthen the inspection of guest rooms.Currently, our hotel are a member of SDGs. Because of proctecting the enviroment, we do not put disposable amenities in guest rooms. Thank you for your understanding and cooperation.We will strive to improve facilities and services so that you can spend more comfortably. If there is any chances, we are looking forward to your reservation and visit.SARASAHOTEL Shinsaibashi
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Guest User
Standard Twin Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Very good. Will stay again.
Response from Property: Thank you very much for your kind feedback! We're thrilled to hear that you had a great stay with us. It would be our pleasure to welcome you again on your next visit to Osaka.SARASA HOTEL Shinsaibashi
Oat
Standard Single Room
Stayed in Oct 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Oct 15, 2023
Lovely hotel, small but good enough, close to transportation Near good mart, photo from Google
Response from Property: Thank you for using SARASA HOTEL Shinsaibashi from among the many hotels.We also appreciate taking your time to post while you are busy.We are glad that you were comfortable.If you have any chances, we are looking forward to your reservation and visit.We are looking forward to seeing you again.
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IngieSmiley
Standard Twin Room
Stayed in Mar 2023
Travel with friends
26 review
4.5/5
Great
Posted on May 9, 2023
This is a convenient hotel to stay for a short stay in Osaka Clean and it’s close to Main Street area Free coffee that tastes rather good There is even a Domino pizza that open til late night just round the corner and tastes really good
Response from Property: Thank you for using SARASA HOTEL Shinsaibashi this time.Also, we would like to thank you again for posting your review and your impressions during your busy schedule.We are happy to hear that you had a comfortable stay with us.All the staff will continue to work hard every day, aiming to be a hotel that customers can choose.When you come to Osaka again, please use SARASAHOTEL.We are looking forward to seeing you from all the staff.
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San Khai
Standard Semi Double Room
Stayed in Sep 2023
Couples
1 review
4.7/5
Amazing
Posted on Dec 15, 2023
Great hotel which is near train station. Good for a stay to explore the city and clean as well.
Response from Property: Thank you for staying at SARASA HOTEL Shinsaibashi and thank you for your evaluation on our hotel.We will continue to make an effort to provide the best service for our guests.We are looking forward to welcoming you on your next stay with us.SARASA HOTEL Shinsaibashi
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Law
Standard Twin Room
Stayed in Jun 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 7, 2023
Good place to say very close around the city
Response from Property: Thank you for using SARASA HOTEL Shinsaibashi from among the many hotels.We also appreciate taking your time to post while you are busy.Our hotel is easily accessible from the station and has been well received by many customers.If you have any chances, we are looking forward to your reservation and visit.
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getsome33
Standard Single Room
Stayed in Dec 2023
Solo travelers
5 review
4.7/5
Amazing
Posted on Dec 21, 2023
this place was comfortable and clean, hotel clerk was so kind
Response from Property: Thank you for your reservation SARASA HIOTEL Shinsaibashi.Hope you next time welcome our hotel. Thank you so much your feedback.
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