Guest User
December 29, 2023
The worst stay ever and the first negative review must be given to this hotel. I stayed on my own for three days and booked an extra room for one night for my companions on the first day. After checking out on the second day, my credit card was charged NOK 5,000 by the hotel. I asked the front desk and they were told that there was a fine for smoking in the room. I consulted with my travel companion and he said he was smoking in the bathroom. The problem was that he didn't know that smoking was not allowed in this room. Maybe I'm **, I didn't see a no-smoking sign in the room, no one reminded me when I checked in, and the 5,000 fine was too much! Equivalent to two nights' hotel expenses. This incident made my stay uneasy for the next two days, as I was afraid that there would be other deductions after I checked out. The room was so small that I couldn't even open my suitcase. Coupled with this incident, I was completely in a bad mood for a few days in Oslo.
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