Hotel Park Novecento Resort

We arrived in Ostuni on the 30th August and booked into a hotel that did not live up to expectations. On Saturday the 2nd we had suffered enough and decided to move. We were fortunate to find the Novecento and what a find it was. I was greeted by Sonia who showed me round the rooms and I made my choice. I then collected my wife to get her thoughts and as we drove up the drive, she said 'I want to live here!!'. The hotel is fabulous!! We were offered an immediate coffee by the lovely Anna, who made coffee, breakfast, lunch & rinks though out our stay. There are lots of details to admire. Reception is 'old English' and there are loads of quirky bits & pieces to admire. There are lots of exposed rocks that add real character and the common parts are very tastefully lit & decorated. The hotel itself is beautiful and looks like a traditional Italian Palazzo. We moved into our room with a fab bathroom (the shower is set into a rock-wall) and the bedroom was large, brights and clean. We also had a private terrace. The pool is gorgeous and as it is a small hotel it does not get crowded. The grounds of the hotel are well maintained and it also helps that it is only a 30 minute walk from Old Ostuni!! All of the team (Sonia on reception during the day, Giorgia late afternoon, early evening and Luigi at night plus Massimo are all delightful. Nothing is too much trouble and you are always greeted with a smile. Raffaella does a great job at keeping the rooms clean and up to scratch and Anna (see earlier) is a superstar!! If you want a wonderful, romantic stay in a fabulous hotel in Ostuni then do not look elsewhere!! You will not regret it!!

The hotel has character and most of the staff are attentive and try their best to help as much as they can. The one thing that ruined our stay is that the Hotel is understaffed and they do not provide guests 24 hr access to the Hotel. Despite advising reception we were attending a wedding and we needed to get back at a specific time. Upon our return we were left locked outside of the front gate stranded. In my wedding suit I had to climb over the gate to access the hotel. An absolute disaster, and potential health and safety risk. My wife was distraught, we informed the reception the next morning and all that was provided was a mere sorry. They didnt even keep to the agreement of not charging us for that night. A real shame as the hotel had so much potential.

We only spent one night at this wonderfully atmospheric hotel but we will definitely return and stay longer. The ambiance of the place is like something from an Agatha Christie novel. Beautiful old building with immaculate grounds and a beautiful pool. We were in a superior room with a terrace. Very comfortable with a lovely modern bathroom. Breakfast was good. The main selling point of this place though is the wonderful staff. They were warm, kind and went above and beyond to make us feel welcome. What a wonderful end to our trip to Puglia

Firstly, I have to thank the staff for their excellent service! All of the members of staff were extremely helpful and upon check in I was given a tour of the property. There is a lot of pride in this hotel, and guests are accommodated for. This is like staying at a beautiful Italian Villa. The room was very adequate, it did have in room air conditioning, although I do wish it had been a bit stronger. I’m sure if I had spoken to the staff they would have been accommodating in some Fashion. I’m just grateful they had an air-conditioning unit! The bathroom was beautifully remodeled and was very modern. The pool is beautiful, again it feels like you’re staying at a beautiful Italian estate, because you are. I was in town for a wedding in Ostuni, all of my friends who rented Airbnb‘s remarked that my accommodation was the best! I can easily see that this is the best resort in Ostuni proper! The front desk was very helpful with arranging taxis and answering any questions I had.