Ottawa Marriott Hotel Reviews

This hotel is extremely unaccommodating. We'd like to cancel our stay with advance notice due to family members being sick unexpectedly, with medical documents provided. The hotel manager completely ignored our request. We ended up making full payment without staying there. We have been Marriott VIP members for many years and it's both frustrating and disappointing dealing with the people in Marriott Ottawa. We will never book this hotel again!

The hotel has great location, only steps away from metro line station which connects VIA, Rideau and parliament area. Level 4 has pool, play ground and laundry though detergent is not provided. Washing and drying cost $3 each. No kettle and tea cups in the room. Air conditioner is aged and make noise

very good location, only minutes walk from senate and walking distance to couple of museums

Not so great of an experience. Location is good but the hotel is very old.

Fast check in and friendly welcome. Upgraded room to a corner room that was spacious and had a balcony on one side. Rooms are in decent shape for a Marriott, perhaps a bit dated. Had access to Club Lounge as a Platinum member and it had beautiful views of the Parliament buildings and it’s surroundings. Lounge was okay snack and breakfast wise with friendly, helpful staff. Would stay here again for sure.

Parking exit sign is not clear enough

It’s right in the city center, walking distance to everywhere. Parking provided at CA20 a day. Big room. Friendly staff. Highly recommend!

Location is attractive, view from the room is the best part ( parliament hill), housekeeping is quick and staff is friendly.

Very good hotel but i give 4 to location because it was 10 to 15 minuets walk to ByWard market where os busiest place in ottawa . I have few complains that can be fixed easily. First the water in the gym was tap water which tasted bad and second is that i noticed the gel shower and shampoo was a same liquid, im not sure but it felt like it

Nice but just canada Marriot

Always good to be at a Marriott Hotel. Great location, very convenient

Great location!

Had fun we had a night

The room is quite standard, relatively clean, but the facilities are relatively old; there is no free bottled water, and the bathroom has nothing but toilet paper, no soap, no disposable shower caps, etc. It doesn't look like a five-star hotel!