Holiday Inn Express & Suites Downtown Ottawa East Guest Reviews
4.5/5
Great
78 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(78)
Positive reviews(66)
Reviews with photos/video(9)
Awesome stay(11)
Great location(10)
Clean and tidy(9)
Awesome rooms(7)
Negative reviews(12)
aeve
Standard Two Queen with City View
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 5, 2023
The place is very convenient and walking distance to the attractions and market. Would definitely stay here again. The room is spacious that can accommodate four people.
Rola Mustafa
Standard King Room
Stayed in Feb 2023
Business travelers
2 review
4.7/5
Amazing
Posted on Mar 7, 2023
Very convenient location. Walking distance to parliament hill. Breakfast is very diverse and delicious
Tao
Standard Two Queen with City View
Stayed in Jun 2022
Family
4 review
5.0/5
Outstanding
Posted on Jul 2, 2022
Great location and service. Breakfast is fabulous!
Staff is very friendly.
J-F
Standard King Room
Stayed in May 2022
Travel with friends
26 review
3.0/5
Posted on Jun 4, 2022
Nice clean hotel in the heart of downtown, well located easy access
Guest User
Standard King Room
Stayed in Oct 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The hotel is 1 km away from the tourist area and connected to the old town by a street, which is convenient for travel. The hotel is relatively new, clean and sanitary, with complete facilities and comfortable and pleasant, and high cost performance. The service is in place, and the parking fee is 18 dollars/day, which is quite reasonable. The breakfast is good. I will book here again.
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chn996
Mobility Accessible Standard Two Queen Room
Stayed in Oct 2024
Couples
11 review
4.5/5
Great
Posted on Oct 3, 2024
Brand stores are trustworthy. Good service, answers to all questions. The hotel is not far from the city center, about 20 minutes walk. Clean and hygienic. Breakfast is standard.
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vlalana
Standard Two Queen with City View
Stayed in Jul 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 22, 2024
The hotel is clean and has a good breakfast. It is located about 15 minutes from Parliament Hill, ByWard Market or the National Gallery of Canada. It has parking, but they do not reserve spaces. I recommend arriving early, otherwise the reception will recommend other parking spaces in the area. The location is good, the location not so much. It is close to a detoxification center or a soup kitchen, causing a lot of homeless people in the area. It is not perceived as a dangerous area, but it is not pleasant for a few days with the family.
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Yuwushengchub
Mobility Accessible Standard King Room with Tub
Stayed in Jul 2024
Family
71 review
4.0/5
Very Good
Posted on Oct 1, 2024
Overall, I am very satisfied! The hotel room is very large, the breakfast is OK and rich. The sanitation is also good! There is a shelter opposite, and there are many homeless people. Safety is still guaranteed!
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Guest User
Mobility Accessible Standard Two Queen Room
Stayed in Oct 2024
Family
68 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The room is spacious and clean, the location is good, close to the market, Parliament Hill and art gallery
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Guest User
Standard Room
Stayed in Oct 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The room is clean and well-equipped, and the Western buffet breakfast is rich and varied
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Guest User
Standard King Room
Stayed in Apr 2024
Business travelers
35 review
4.0/5
Very Good
Posted on Jul 17, 2024
Overall good, with underground parking, less than ten minutes drive from the city center. The hotel is clean and well-equipped. But there are homeless people gathering not far away
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Guest User
Mobility Accessible Standard King Room with Tub
Stayed in Sep 2024
Family
4 review
4.7/5
Amazing
Posted on Sep 7, 2024
The hotel's barrier-free facilities are very good
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Anonymous User
Mobility Accessible Standard Two Queen Room
Stayed in Jul 2024
Family
27 review
4.0/5
Very Good
Posted on Jul 31, 2024
The air conditioner in the room is a bit loud
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Guest User
Standard Room
Stayed in Jun 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Aug 17, 2024
Clean and sanitary. Good front desk service attitude
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Guest User
Standard Two Queen with City View
Stayed in Apr 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on May 4, 2023
The room is clean and tidy, the bed is very comfortable, the toilet is large, the microwave and refrigerator are complete, and the experience is good. The breakfast generally has few types and is not delicious. The luggage storage service is satisfactory.