Kenzi Azghor

Kenzi Azghor Reviews

Kenzi Azghor

Av. Prince Moulay Rachid, Ouarzazate, Draa-Tafilalet, 45350, MoroccoView Hotel Details
Kenzi Azghor
Kenzi AzghorKenzi AzghorKenzi Azghor
Check available rooms for your travel dates
We Price Match
1 night

Kenzi Azghor Guest Reviews

3.5/5
36 review
Verified reviews
Location3.6
Amenities3.5
Service3.5
Cleanliness3.5
Filter by:
Sort by:
All reviews(36)
Positive reviews(20)
Reviews with photos/video(2)
Negative reviews(10)
Guest User
Superior Double Room
Stayed in Feb 2024
Family
3 review
4.5/5
Great
Posted on Feb 15, 2024
We stayed here as 2 families with kids, the hotel is old but is well maintained and clean in, However we got a beetle in room which was not pleasing during the visit. We also took option of half board with breakfast and dinner but food options seemed limited Staff was very courteous and helpful - overall stay was good. The bathroom need to have ventilation and kettle in room will be much appreciate
Aiqianniu
Deluxe Double Or Twin Room
Stayed in Jun 2024
Couples
76 review
1.1/5
Posted on Jun 28, 2024
We booked a deluxe double room, but we were given a superior double room. It was very dishonest. Later, we contacted Ctrip customer service to refund the price difference. The bathroom sink is as shown in the picture. There is a swimming pool on the outdoor platform of the restaurant. The view is OK, and the food is average.
Original TextTranslated by Google
Baoangg
Superior Double Room
Stayed in Jul 2024
Travel with friends
15 review
4.0/5
Very Good
Posted on Jul 23, 2024
It's just a fast hotel, that's it
Original TextTranslated by Google
DHIMI dhimiazzouz
Superior Double Room
Stayed in Aug 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Aug 23, 2024
Everything is fine
Original TextTranslated by Google
Hanjae
Stayed in May 2024
Business travelers
3.0/5
Posted on May 4, 2024
Room is very average and not modern. It has almost no amenties. Hotel needs renovation in many areas as it got very old. Despite that, i found it to be charming. Restaurant has an amazing view. Breakfast is average but it has some delicious moroccan pastries. The staff are very friendly and trying their best. Room cleaning was very well done. Hotel has no Elevator so I had to use the Escalator. Hotel is very well situated. A lot of good restaurants are at 5 minutes walk distance.
Response from Property: Dear Hanjae, Thank you for taking the time to tell us about your experience at the Kenzi Azghor. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Kenzi Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kamal Boudaoud Hotel General Manager
504pervins
Stayed in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 16, 2024
It is a great hotel. We were two ladies clean very good decoration. Food is excellent. Safe for ladies Walking distance from airport We walked from airport. Also excellent location. It is a steep heel bare in mind Great healthy food Great for its price
Response from Property: Greetings from Kenzi Azghor! We would like to sincerely thank you for your kind comment. Knowing that you enjoyed your stay with us and that you took the time to share your experience is extremely rewarding for our entire team. We continually strive to provide attentive and personalized service to each of our customers, and your words of encouragement are a source of motivation for us. Your satisfaction is our top priority and we are determined to always do our best to optimize your stay and make your experience as pleasant as possible. We hope to have the pleasure of welcoming you again very soon for a new immersion in our oasis of well-being and quality service. Sincerely, Kamal Boudaoud General Manager of the hotel
Guest User
Stayed in Feb 2024
Other
1.0/5
Posted on Feb 23, 2024
I usually don't write reviews, but this hotel really needs one. Let's begin with the positives: the pool view. Regrettably, that's the only positive aspect. Now, onto the negatives. Where do I even start? The rooms feel like they're stuck in the 80s, the beds are as uncomfortable as sleeping on rocks, bugs infesting the room, and no refrigerator. For a pleasant stay in Ouarzazate, I highly recommend choosing a different hotel as there are numerous options available. Additionally, please note that this is a 4-floor hotel without an elevator. I had a wonderful experience at Kenzi Rissani in Errachidia, mistakenly assuming that the same chain would offer similar standards. Lesson learned. A humorous incident occurred when I reported the bugs at reception; they casually dismissed it, attributing the bugs to the garden. Interestingly, the room was on the 4th floor. As for the Wi-Fi on the 4th floor, it's practically non-existent.
Guest User
Stayed in Oct 2021
Other
5.0/5
Outstanding
Posted on Oct 28, 2021
Don't hesitate to book at this hotel, you will like it for sure. The staff are very professional, the rooms are very clean & comfortable and the swimming pool is just amazing. This is the third time we stay at KENZI AZGHOR and we will be back again.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Explore34852296430
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 23, 2024
I spent a pleasant week in this hotel, the staff is extremely kind and very helpful, especially KAMAL is the manager he was very friendly with us he has a sense of humor, basically it's was a good experience in terms of accommodation the rooms are spacious and very clean and very comfortable and also the restaurants there, I really recommend this hotel
Original TextTranslated by Google
ADIL M
Stayed in Apr 2024
Business travelers
1.0/5
Posted on Apr 5, 2024
A very bad experience at this hotel The very poor ftour menu better than this miserable ftour and the shour to feed people with stomach illnesses I leave the photo of shour to judge you The last time at this hotel and I do not recommend anyone to come it's a pure and simple scam for one night with half board
Original TextTranslated by Google
Guest User
Stayed in Oct 2023
Travel with friends
3.0/5
Posted on Oct 18, 2023
In a group: comfortable room although dated, decent bedding, decent bathroom, satisfactory hygiene, nice exterior setting..so much for the positive For the negative: no service, unfriendly staff, mediocre breakfast
Original TextTranslated by Google
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 8, 2023
Very good hotel. The staff are very attentive. Good location. Breakfast very varied and great service. The rooms were very clean. Dinner with a very varied menu. Too bad we only stayed one day.
Original TextTranslated by Google
Guest User
Stayed in Sep 2023
Couples
1.0/5
Posted on Sep 24, 2023
A very average hotel, no more than two stars with a very dubious superior rating. My room was very small, it didn't have a hairdryer, the refrigerator made a tremendous noise so we had to unplug it. The very bad breakfast. From the outside it looks like something else. I do not recommend it.
Original TextTranslated by Google
Guest User
Stayed in Apr 2023
Family
3.0/5
Posted on Apr 15, 2023
We spent one night with the family. The Hotel is beautiful from the outside and has beautiful views and a pool but the rooms need improvement, the food is not good, it is not varied, the breakfast is very poor and the service could very well be improved.
Original TextTranslated by Google
Guest User
Stayed in Apr 2023
Family
3.0/5
Posted on Apr 13, 2023
I think it has a lower rating than it should. It is true that there are details below average, such as serious workers, the same as the reception, who reserve the best tables for groups, which does not have an elevator, but it has positive things, such as the food. The worst are the retired French workers.
Original TextTranslated by Google