Latest Hotels Reviews for Owen Sound

Comfort Inn
4/59 Reviews
First day the young lady working at the front desk was helpful and recomended great things to do for our romantic trip to Owen Sound. Next day I walked into the lobby and witnessed the manager Kahlid loosing it on a woman for no reason, it seemed like he was yelling and trying to humiliate her to make a show in front of me, a female hotel guest. It was intimidating and upsetting. He was telling her to work as front of house for the hotel restaurant, serve guests in the restaurant and outside on the patio, as well as run into the lobby to pick up the phones. All during covid-19 when everything was extra spaced out. Later when he made a comment to me about my body I asked a younger staff who he was and I discovered he frequently abuses staff. The next day my boyfriend who is Black walked into the lobby from our room with no shoes on to ask if they had something like Tylenol because he had a headache. Khalid asked for his room key and ID to prove he was a guest and my boyfriend had to explain those things were in our room while multiple white families walked in the front door and past them to their rooms without being stopped. My boyfriend was told this is policy and the hotel is not a charity, they did not offer him directions to the pharmacy. I told another manager the next day what had happened and he said there is no such policy asking guests to see their hotel key and ID and he has never heard of that happening to anyone, especially a guest coming from their room (opposite direction of the front door). When I told him it was Khalid he basically said there's no point complaining guy's a dick. We moved to the little motel across the street and it was awesome!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.