Guest User
June 24, 2024
The Tides Motor Inn Stelhi Beach, Bayville, NY - Thursday, June 13, 2024 This Inn is not as advertised. Pulled in and appeared rundown with peeling paint, not just a little bit, but all over the building. There were cars in the lot that were packed with belongings and one that was stuffed full and broken down on the back of the lot. Walked into the office and noticed handwritten signs posted all over the reception windows about the various fees, including a per person/per day fee to use the pool and a notification that extended stay is limited to 28 consecutive days. Fees that are not noted on the website. A poorly written Guest Notification was given to us with instructions on how to access WIFI and the TV remote. Received only one key even though there were two of us. Pulled around to park and noticed a large group of people sitting around in steel folding chairs in front of their unit as well as people yelling in the parking lot. Approached our unit (#50) and the door did not appear sturdy and there was a gap between the door and the frame; something the security chain could not contain if someone forced their way through that door and evidence that the door had been previously pried open. Upon entry, the curtains were broken and held down by a rope. We did not feel comfortable with the security to stay and leave our car overnight. We returned the key to the desk and asked, despite no refund policy, would they reconsider. The desk person said there are no refunds. She then asked her manager and came back with, ‘We can offer you a bigger room’ We declined as that would not address our security concerns.