Top 5-Star Hotels in Padang

Its an old building with molds in the rooms and bathrooms. I believed it used to be a high rating hotels, considering the grand entrance etc. Rooms are spacious but the amenities are not consistent. We booked 3 rooms in total (same room type). One does not have a sofa, one does not a have the small chiller. However the services are great with helpful receptionists and bellboys.

The location definitely in the central. Make us easy to explore the city. Known as an old hotel, but it was renovated and really looks like new hotel. The room is big and very clean. Staff very helpful and friendly. Breakfast is nice, have quite lot of variety. Recommended...!!!

My stay at the zhm Premier Padang offered several standout features that set it apart from its competitors. However, there are a few areas where improvements could be made. The hotel's unique selling point is undeniably its rooftop facilities. The rooftop restaurant offers a delightful culinary experience with a breathtaking view of Padang. This, coupled with the sky pool, offers an unparalleled experience that truly sets zhm Premier apart from other hotels in the city. However, I would like to suggest that the management consider designating the rooftop restaurant as a non-smoking area. Despite the air-conditioning, the presence of smoke can be a deterrent for non-smoking guests who wish to enjoy their meals in a smoke-free environment. Regarding the accommodation, I found the rooms in the old wing to be on the smaller side. While they were well-maintained and clean, guests looking for spacious accommodation might find them a bit lacking. Another issue I encountered was related to sound isolation. The walls in the old wing rooms did not seem to be sufficiently soundproofed, resulting in noise from other guests being clearly audible. This can be somewhat disruptive, especially during the night or early morning hours. Despite these minor drawbacks, the service provided by the staff was commendable. They were friendly, efficient, and always ready to help. This, combined with the excellent rooftop facilities, makes the zhm Premier a strong contender among Padang hotels. In summary, while there are areas for improvement, the unique offerings and quality service make zhm Premier Padang a worthy choice. I look forward to seeing these improvements on my next visit, and I am confident that these changes will enhance the overall guest experience.

My recent stay at Hotel Santika Premier in Padang, West Sumatera, was nothing short of exceptional. From the moment I stepped into the lobby, the warm and attentive staff set the tone for a memorable experience. The rooms, designed with a perfect blend of comfort and elegance, provided a sanctuary after a day of exploration. The attention to detail in the decor and amenities showcased the hotel's commitment to a premier hospitality experience. Dining at the hotel's restaurant was a culinary delight. The menu offered a diverse range of local and international dishes, each prepared with precision and flair. The breakfast spread was particularly impressive, catering to various tastes and preferences. The hotel's strategic location made it convenient for exploring the city, and the concierge was instrumental in providing valuable local insights and recommendations. What stood out most during my stay was the impeccable service. The staff went above and beyond to ensure a seamless and enjoyable visit. Their genuine friendliness and professionalism added a personal touch that made Hotel Santika Premier feel like a home away from home. In conclusion, Hotel Santika Premier in Padang exceeded my expectations in every aspect. For those seeking a premier accommodation experience in West Sumatera, this hotel is a top-notch choice.

SURFERS BEWARE. If you are booking for a surf trip, I would highly suggest looking elsewhere. This hotel is completely unorganized, will lose your bag, and tell you ”too bad” with 0 compensation. Mercure Hotel gave me a claim tag for my surfboard bag with my name all over it, and still managed to mess that up and give my bag to someone else flying to another country. You will see walking into the hotel how unorganized the bag situation is. It took 5 days for them just to recover the bag. When the bag was returned, stuff in my bag was stolen including all of my fins which were needed to surf. This hotel single handedly managed to ruin a surf trip I saved up and planned for a year in less than 12 hours of me staying at the hotel. What is even more pathetic, they also refused to reimburse me for only a few sets of the fins, which is all I requested. I was incredibly patient, waited 11 days for them to get this figured out all for them to tell me sorry, we'll comp your room upon return. Comically bad experience Also, they play thumping music until 5am which other reviews have alluded to, so if you do not want that, find lodging elsewhere. One of the managers deletes their messages every 24 hrs, but here is a screenshot showing the basis of their communication, responded every few days with ”checking” or ”I'll let you know later”.

Hotel located in the middle of the countryside.. close to many places to eat.. many culinary nightclubs in front of the hotel.. hotel service is quite satisfactory. The hotel cleanliness is also quite awake.. breakfast variance is also quite a lot..

Can't recommend this hotel enough. A truly delightful experience from check in to check out. The friendly staff were always smiling and making sure our experience here was of the highest standard, especially Alfano who appears to have been born to be a hotel manager. The rooftop pool provides a fantastic view of the ocean, surrounding jungle and the sprawling city of Padang. The food was great in the restaurants and the basement bar and pool room was a great way to relax with cold beers and a game of billiards. Definitely coming back.

One of the best Hotel back then 20 years ago, I was just a little child but clearly remembered how the good service was. This polished Hotel located in the most strategic place in Padang, everywhere else is near. I do really want to experience it once more if I ever revisit Padang someday, and also the Hotel near the beach, so worth it.

Good place for business and at the same time reduce stress

reception service that originated so. marketing that does not emphasize guests. breakfast that is cared for a trained child. I asked about 13 rooms one floor for that management spending with full payment capacity. and I had already solved 4 days before . In practice I gave 3 floors. When I was asked, the answer was all that was left. And all the management throw each other's responsibility. imagine a child under 12 should be different floors with his parents. very not. Recommend for group booking. @ottend