S Quay, Padstow, Cornwall PL28 8BL, United Kingdom
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When you stay at The Old Custom House in Padstow, you'll be by the sea, just steps from Padstow Harbour and Padstow Museum. This upscale inn is 10.5 mi (17 km) from Watergate Bay Beach and 19.7 mi (31.7 km) from Fistral Beach.Show More
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4.2/5Very Good·Cleanliness: 4.2
All 50 Reviews
Amenities
BarRestaurantWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Cornwall Airport Newquay
(20.8 km)
Train: Newquay
(26.8 km)
Landmarks: Whistlefish Padstow
(<100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Towel
Private Entrance
Private Toilet
Room Details
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13
Standard Room With Two Single Beds-Non-Smoking
2 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Towel
Private Entrance
Private Toilet
Room Details
Check Availability
7
Twin Room with Sea View
1 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Sea View
Towel
Room Details
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8
Double Room with Sea View
1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Sea View
Towel
Room Details
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5
Standard Double Room with Double Bed
1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Towel
Desk
Room Details
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Guest Reviews(50)
4.2/5
Very Good
Verified Reviews
Cleanliness4.2
Amenities4.2
Location4.2
Service4.2
Guest User
July 25, 2024
I cannot fault the hospitality at the old Custom House. The staff went above and beyond to make sure our visit was comfortable. Everyone from reception to bar and restaurant staff were so friendly and helpful. But I would like to mention how great our waitress Kim was Kim made sure our visit was perfect and she did not disappoint such a lovely member of your team.
Guest User
July 21, 2024
Even though we were residents (4) we were unable to have a meal in the evening as they had a high number of 'walk ins' and had not retained any space for residents. This was very unsatisfactory and in the end we had to supply our two Canadian guests with a take away meal from a fish and chip shop.
Guest User
July 20, 2024
Visited the Custom House, as we have done many times before for a drink and to avoid a passing shower. Staff are super friendly, drinks selection is good and fairly priced for the location. Dog bowls and treats station is a nice touch. Only downside is the smell from the toilets, they appear clean but have the stench of a public toilet, which sadly creeps out into the dining area. Other than that, lovely spot and will definitely return.
Guest User
July 20, 2024
Really friendly staff, they even arranged a dining table so we could watch the England match. Great location with a room overlooking the harbour. Food was excellent ( breakfast freshly cooked to order) We would definitely return if we come back to Cornwall.
lizabethchampion
July 8, 2024
I cannot fault the hospitality at Old Custom House. The staff went above and beyond to make sure our stay was comfortable. Everyone from reception to bar and restaurant staff were so friendly and helpful. Breakfast was delicious,bed was comfy, in -room facilities just right. Had a great stay, thanks everyone
Patricia
April 18, 2024
Everything was fine staff very friendly
Guest User
July 15, 2024
We had the best evening here all staff were very welcoming upon arrival we were then taken into the restaurant side and were greeted by our waitress Kim who was attentive and friendly Kim recommended the seafood sharer which was perfect Kim made our entire evening so special.
Guest User
July 11, 2024
All the Staff we had a great evening on Monday night. Lovely food. So nice to be down for a couple of weeks. We hope to see Kim again she was fantastic throughout our evening See you all soon we can’t wait to be back such a lovely pub with a fantastic view.
Guest User
July 11, 2024
We had a table booked here and when we arrived we were greeted with friendly faces from staff and taken to the restaurant where we were greeted by our waitress Kim who was attentive and friendly she made our evening so special such a great member of your team. We had the best evening here and we will definitely be returning in the future
Property Policies
Check-in and Check-out Times
Check-in: 16:00–21:00
Check-out: 08:00–11:00
Front desk hours: [Mon-Sun]07:30–21:00
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegan, Vegetarian
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Number of Rooms: 22
When you stay at The Old Custom House in Padstow, you'll be by the sea, just steps from Padstow Harbour and Padstow Museum. This upscale inn is 10.5 mi (17 km) from Watergate Bay Beach and 19.7 mi (31.7 km) from Fistral Beach.
Make use of convenient amenities, which include complimentary wireless internet access and a hair salon.
For lunch or dinner, stop by The Old Custom House, a restaurant that specializes in seafood. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
The front desk is staffed during limited hours.
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Bar
Restaurant
Wi-Fi in Public Areas
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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