Gabija Hotel Spa & Conferences

It was hot and air conditioning was not working properly. When asked to change the rooms, the answer was that there are few rooms with proper air conditioning but “ people are coming” there for a weekend. That made us feel like we are just a “chopped liver”. Maybe long ago it was a good hotel, not anymore.

M-eat restaurant. Waiting for food for 2 hours. Half an hour after we ordered, er were told that they didn’t have the beef we ordered. After that we waited another hour more. Half an hour after we finished eating, we had to fetch the personnell to ba able to pay. Noone asked for if we wanted something to drink, or if we wanted dessert.

All okay really, spacious room, robes, etc, but breakfast starting at 0800hrs on a weekday is not early enough (although take-away bagged makings for a sandwich, fruit and jogurt was provided). Lift inoperable during stay and no offer to help with luggage. Pool chilly and definately not 31C, but jaccuzi very pleasant.

Hotel is in the nice location, near Birtutė’s park, surrounded by pine trees. We got a room with a view to a yard, which was also really nice. It takes about 5-10min to reach Basanavičiaus street by foot and about 15min to reach the sea. As we were visiting the hotel in winter, there weren’t too much people on workdays and only a slight increase on the weekends. Room is nice and clean with a carpets all over the floor, halls are also calming, with a cozy lamps and silent classic music playing in the background. One of the most unique things were the speaker installed in the bathroom’s ceilings. So, whenever you watch TV, you can hear everything even when you go to the bathroom or go for a wash. Room has a kettle and coffee which is free and a minibar which is charged. Another great thing is the bed - super comfy, soft and gives you the feeling of sleeping like on the clouds. However, the were some minuses. I have to agree with a previous visitors that the hotel has overall an old vibe. It isn’t a modern hotel, even though it has some renovated areas (such as the clothing rooms in the spa area). Breakfast were good, the only thing missing were juice:(. Pool area was good as well, but quite small, not adapted for many people. The bigger pool was cold and the hot tub way too hot at times. Steam bath was my favorite, really nice and warm, not too hot, neither too cold. However, saunas were open only after 6pm, which impacts spa experience in a poor way as you cannot enjoy them during the day time. Overall i’m quite satisfied with this visit, but hotel still has room for improvement and development.

Cleaners have to be more polite with customers . We visited the hotels in the different countries and everywhere the hotels workers was very polite...except in Lithuania . Reception service was excellent

Breakfast: very poor, nothing with gluten free, coffee cold, juice not drinkable at all. Spa zone: cos sauna works only from 18 till 21 its too crowded, too many people. Pool and jakuzi too cold. The only good thing was room size. Its big and with good beds.

Good location, big rooms. That’s all. Poor breakfasts, cold pools, cold hot tub, small pool zone when com’s ten and more people’s, food in restaurant Meat wasn’t good, aperol spritz prepared with fly, poor service

Amazing customer service. Great location, good amenities and breakfast. Receptionist Erika was absolutely above and beyond. Very friendly and helpful. My daughter had an issue which required medical consultation, so she was very anxious about it. We tried to find info about open clinics at the local pharmacy, but they sent us to the hospital (emergency room). When we got back to the hotel Erica found an open clinic for us, called there, helped with the language (we don’t speak Lithuanian) and got a consultation on the phone, therefore we had clear instructions from the nurse. All free of charge. She also cheered up and comforted my daughter. Thank you, Erica, you saved our day.

Great stay, loved it, awesome staff! We will go back for sure!