Cinnamon Wild Yala

Cinnamon Wild Yala Reviews

Cinnamon Wild Yala

Kirinda, Tissamaharama, Palatupana, Sri LankaView Hotel Details
Cinnamon Wild Yala
Cinnamon Wild YalaCinnamon Wild YalaCinnamon Wild Yala
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1 night

Cinnamon Wild Yala Guest Reviews

4.4/5
Very Good
77 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(77)
Positive reviews(75)
Reviews with photos/video(23)
Awesome stay(12)
Great service(7)
Too many mosquitoes(5)
Tasty food(5)
Negative reviews(2)
Akiko
Jungle Chalet
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Location is great, as the hotel is next to a lake where elephants, buffaloes and crocodiles are roaming. People were friendly, food was good. I loved the place!
Response from Property: Dear Akiko,Greetings from Cinnamon Wild Yala.Thank you very much for taking your time to review Cinnamon Wild Yala. We believe your effort will help us motivate our associates, improve our standards and encourage more tourists to visit our beautiful island and in particular to our destination in Yala.Thank you for highlighting the location of Cinnamon Wild Yala which is just in the borders of Yala National Park. Our offerings and services are arguably one of the best, if not the best in the region in Yala. Our associates will be super delighted to hear that you enjoyed our hospitality at the resort.We hope to see you again soon at Cinnamon Wild Yala. Until next time, we wish you all the very best. Stay Safe. Cheers.Yours sincerely,Lashanthan GopalanResort ManagerCinnamon Wild Yala
CTH
Jungle Chalet
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Excellent property and staff. You would think a cappuccino would be included in the breakfast- but no…came with extra charge and waiting time
Billy Pinches
Jungle King Chalet
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 9, 2023
Once in a lifetime experience. You are truly in nature when you stay here!
Response from Property: Dear Billy,Greetings from Cinnamon Wild Yala.Firstly, thank you very much for taking your time to review Cinnamon Wild Yala. We believe your effort will help us motivate our associates, improve our standards and encourage more tourists to visit our beautiful island and in particular to our destination in Yala.It truly is an experience of a lifetime. The combination of Wildlife, fantastic chalets, award winning Food & Beverage options and the warm Sri Lankan hospitality is a rare combination to find and we are glad you experienced it. Thank you very much for your kind and appreciative words.We hope to see you again soon at Cinnamon Wild Yala. Until next time, we wish you all the very best. Stay Safe. Cheers.Yours sincerely,Lashanthan GopalanResort ManagerCinnamon Wild Yala
Guest User
Jungle Chalet
Stayed in Mar 2023
Couples
14 review
5.0/5
Outstanding
Posted on Mar 17, 2023
If you are looking to get away from the busy city for some R and R look no further. The bungalow was beautiful and your surrounded by nature. The animals even enjoy time on the resort. The staff was very welcoming and friendly. We will definitely visit again.
6/14
Guest User
Jungle King Chalet
Stayed in Mar 2023
Couples
1 review
4.7/5
Amazing
Posted on Mar 23, 2023
Bungalow was well appointed. Plug sockets where not all working. Side lamp was held together with sellotape and did not work. Staff were helpful and polite. There was some delay on check-in while the room was prepared. Queried were dealt with professionally. Short power cuts were experienced while in the restaurant and a candle lamp was provided, which the exploded on the table. No one was injured. Food was well presented and cooked fresh. Evening curry had one dish which proved unexpectedly hot. Overall an enjoyable stay in pleasant surroundings.
Guest User
Jungle King Chalet
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 1, 2023
Great location and amazing food!
Response from Property: Dear Guest,Greetings from Cinnamon Wild Yala.Thank you for highlighting the gorgeous destination of Yala to our Trip.com reviewers. Along with the wide variety of food & beverages in the resort, which is prepared by our award winning culinary team, it is a delightful experience to remember forever.We hope you will return to enjoy more of it in the near future. Until next time, we wish you all the very best. Stay safe. Cheers.Yours sincerely,Lashanthan GopalanResort ManagerCinnamon Wild Yala
Guest User
Jungle Chalet
Stayed in Dec 2021
Family
1 review
3.7/5
Posted on Dec 28, 2021
Good location but slow service in restaurant. Also called to ask when we were checking out 45 mins before check out time.
Response from Property: Dear Guest,Greetings from Cinnamon Wild Yala!We are glad that most aspects were to your satisfaction and appreciate your feedback which is very important to us in our continuous efforts to serve our guests better.Thank you very much for your valued patronage. We look forward to welcoming you back very soon.Thank you.
Nahid Imani
Jungle Chalet
Stayed in Dec 2021
Couples
1 review
4.5/5
Great
Posted on Dec 18, 2021
Amazing location. In the middle of a forest and just beside the sea. Booked Jungle Chalet and the room was big and good. Found a spider in the room which was scary but I think OK for a place situated in the middle of jungle. Saw wild boars running around our room, crocodiles in the lake near hotel entrance and small animals and peacocks. Other than Yala Safari there is nothing much to do in the hotel other than swimming in the pool. Had full board and the dining experience was good. Bar service is also good.
Response from Property: Dear Guest,Greetings from Cinnamon Wild Yala!Thank you for keeping trust in Cinnamon Wild Yala for your stay and for sharing your valuable feedback with us on cTrip.com.It is truly encouraging for our team to read such positive endorsements from our valued guests and we look forward to having you back for another unforgettable hotel experience.Thank you.
Guest User
Jungle Chalet
Stayed in Feb 2024
Couples
13 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The jungle cabin we stayed in was good in all aspects. The most important thing was the location. It was very close to Yala Park. The pre-booked off-road jeep could be picked up directly from the hotel. The hotel is surrounded by jungle, and many wild animals, such as elephants, lizards, wild boars, etc., can be seen around the hotel. There is only one restaurant in the hotel, a buffet. The food is not very good, but it is passable and filling. There is also a restaurant similar to a bar, which can be ordered a la carte. The price is more expensive than the buffet, and it should be the same chef team as the buffet, so few people go to eat there.
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Guest User
Jungle Chalet
Stayed in Feb 2024
Couples
4 review
2.5/5
Posted on Feb 13, 2024
The hotel environment is really bad. There are crocodiles in the lake in front of the hotel! If you go back to your room after 6:30 in the evening, the staff will need to take you back because there will be wild animals. Be careful, they are wild animals! The quality of the hotel's dinner is also very good, including desserts, ice cream, barbecue, and curry. If you can't make it in time for breakfast when you go to Zaifirui the next day, you can contact us in advance to pack breakfast. Maybe because the environment was so wild, there were many small animals in the room. When I left, I packed a spider in my luggage, which I didn't find until I got to the next hotel. The only thing that made us unhappy was that when we checked out, our card was swiped twice and the money was deducted twice. This may be because the network was not good. When we returned to the hotel to report the situation to the front desk, the hotel insisted on only charging us once. Even if we showed them our bank statements, they still went their own way. Brothers who go there in the future are advised to settle in cash as much as possible. Nearly ten days have passed since the time of commenting, and the money, which is less than fifty yuan, has still not been refunded to us.
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Tekesiwutianxi
Jungle Chalet
Stayed in Feb 2024
Family
22 review
1.0/5
Posted on Feb 6, 2024
The environment is very simple. On the way here, I imagined that if it rained when we came down, it would be a disaster... I have read a review here about rain coming in... Just think about it. It feels so uncomfortable... Perhaps the biggest advantage here is that you can get close to small animals~~ But if you arrive at night, I really don't like the feeling of walking in the wilderness with your luggage~~ I guess Children are too scared to speak... I can't figure out where so many good reviews come from... I wonder if it's because I don't love nature enough or because I'm extra picky... But to tell the truth... I really don't feel any better. Where... the swimming pool feels so dirty, squirrels and crows run out at any time. Although it is very dynamic, I still feel a little dirty inside... I can't understand why those foreign tourists are so big-hearted... I read many foreign comments saying this It's nice here~~Maybe the environment is a bit wild...but the price is a bit extravagant~~Anyway, the price-performance ratio is not good...it doesn't meet the needs of a national like me...I made a reservation but didn't check in because the children were afraid of being too big I didn’t dare to check in because of the wild environment, so I asked Ctrip to help me negotiate with the hotel for one night, but I still couldn’t return. The reason I couldn’t do anything was because of my own decision-making issues... But Ctrip was still very reliable and gave me some kind and practical subsidies~~ Although It’s not much, but it’s full of sincerity~~~ After going to Yala National Park, I just couldn’t refund the money, so let’s take a look and have lunch... I was still surrounded by flies and heat waves to persuade me to give up. Well...let's put it this way...money has been wasted~don't waste time anymore...I only represent my personal opinion
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Anonymous User
Jungle Chalet
Stayed in Jan 2024
Couples
54 review
5.0/5
Outstanding
Posted on Jan 25, 2024
High-end wild luxury hotel, recommended. The room is very comfortable. Although it is in the forest, there is no bug in the room, especially the breakfast buffet, and there is not a fly. The key is that the exquisite Sri Lankan local food is delicious😋, salad They are all placed in air-conditioned rooms to ensure the freshness of the food👍I saw many cute little animals in the forest👍 Facilities: very good Hygiene: very clean Environment: very good Service: very good
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Guest User
Beach Chalet
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 30, 2024
The environment is really great. It feels like living in a primitive forest. There are small animals everywhere. I saw crocodiles on the path to the hotel. There are also monkeys and wild boars on the way from the lobby to the room. The hotel swimming pool is right next to the lake. The ecology is very good. Superb! The lighting in the room is rather dim, and the beach hut is built relatively high. If you don’t like climbing stairs, you can choose the jungle hut. The price of more than 1,000 is still acceptable.
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Dengliuxin_
Jungle Chalet
Stayed in Oct 2023
Solo travelers
22 review
4.0/5
Very Good
Posted on Oct 3, 2023
Everyone said that this hotel is good, but no one said how pristine the road in is. If you only stay for one night and leave Yala, please do not book this hotel, especially during the rainy season, otherwise you will probably have to drive for several hours and face floods under heavy rain. Jinshan car did not dare to wade into the water rashly and had to ask for help from a jeep (additional fee). Another important information is that there are many mosquitoes in the room. People who are afraid of insects must not come here. If you are not afraid of insects, please bring toilet water.
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Hupingyang
Beach Chalet
Stayed in Oct 2023
Other
3 review
5.0/5
Outstanding
Posted on Oct 3, 2023
This time I stayed in a tree house upstairs. The room was clean and tidy. The surrounding environment is very good. You can see trees when you look up and the sea when you go out. Fall asleep in the wind and rain at night, and wake up in the morning to the chirping of birds. Morning safari, the breakfast prepared by the hotel is also very rich
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