Hotels near Lalatuan Waterfalls Bataraza, Palawan
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4.5/5
Excellent
JJohnThis is an amazing place, the staff is friendly, quick to help your situation. There standing views, the rooms are spacious and has everything needed to relax you. I will come back it very nice.
4.5/5
Excellent
GGuest UserPros and cons. The island was great, we loved our stay at the cottage. But the service was not so good. Pros: - The island was great. Major plus points for the house reef and grass bed that attracts fish and sea turtles. There were birds and the monitor lizards on the island! - The view from our sunrise cottage was great. The rooms were clean and the toiletries complete. - Transport to and from the island went smoothly. - Massage was great! Cons: - We arrived at around 1pm (official check in time is 3pm). The staff told us they would call us when our room was ready. Many groups of arrivals were steadily being escorted to their rooms but not us. At 230pm I went back to the reception and was told our rooms had been ready earlier! But NO ONE let us know. At this point, they gave me the key card but no one made a move to escort us to our rooms and I had to ask if they could give us our luggage so we can go the room already before the receptionist accompanied us. - There is no comfortable place to wait or change clothes while waiting for your room. Basically people are sitting on the pool loungers in their pants/shoes from the airplane. - We signed up for the hike, we were told some one would text us to confirm time and meeting place, NO ONE called. - Basically, any time they tell you they'll call you, NO ONE did. I had to call multiple times and actually go the reception to get any response. - The restaurant was not full yet it was very hard to get the attention of any server. The food also took 30-40 minutes to serve. Kudos to the one lady server who served our lunch everyday for 3 days, she was the only one who helped us. - Used plates/utensils were left on the restaurant tables for a long time. We sat down as the neighboring party left and we were already done, their plates were still sitting on the table (being snacked on by the birds). This happened every meal (and we're slow eaters, at least 45 minutes). - Towels and plates/cups by the pool loungers also not cleared for hours. - Breakfast and dinner buffet were just okay. Nothing to write home about.
4.2/5
Very Good
GGuest UserThe resort is in a great location with a small but quiet beach and a nice house reef outside. Beware that some units require walking up a lot of steps and the ones set away from the beach have a lot of mosquitoes around.
The staff are super friendly and nice although the service of the hotel could be more attentive i.e when lying on the beach you don’t get asked if you want drinks. Room cleaning was only done once in our 7 day stay and only because we asked for it. Towels are not automatically offered to beach goers all the time.
The restaurant is pretty slow with almost an hour for food to arrive sometimes. The food itself can be nice depending on what you order. Some is pretty good actually…others a bit average.
Pricewise, this isn’t a cheap hotel and I feel that if you compare the price to resorts in other tropical beach locations around the world, you get much better service in other places like Sheratons, Marriotts and Hiltons etc. that said, overall I would still recommend Matinloc for the great beach and reef.
4.2/5
Very Good
GGuest UserThis place is obviously still struggling from the effects of the Covid lockdowns. The staff is the best part of this place. The air conditioner is undersized & has a daylight gap all around it. The room refrigerator is worthless because its electric circuit shuts down when you leave the room. Who wants to come back from a trip & grab a warm drink from the ref? Breakfast buffet is pretty slim. They post signage asking you to conserve water, but they don't even include water saving faucets or shower heads. And then there were the bugs. If I had known that they are offering 'Hourly Rates' I would have avoided this place.
4.1/5
Very Good
GGuest UserA real mixed bag here, the location is good and the rooms are large, clean, beds comfortable and the ac works well. The staff are friendly. Those are the positives. The food, breakfast in particular is atrocious for a hotel in this price range the restaurant staff idle about playing on their phones. The rooms were cleaned very late in the day on several occasions. The internet is weak from the rooms.Whilst the front desk staff are friendly they are pretty clueless and on wanting to escalate certain issues I am told that the management are based in Puerto Princessa. With good management and a complete overhaul of the menu and some internet boosters this could be a great hotel.
4.1/5
Very Good
RResort12347556191This is supposedly the only 5 star resort in the area which is sad as I think competition might actually inspire them to do better. The place itself is very nice and initial impressions are quite excellent. But the longer we stayed the more we noticed the lack of upkeep in the rooms. The size of the bathroom is big but there is not a single electrical outlet inside so you cannot plug in anything not even the hairdryer. The shower glass door does not close shut and with the very strong water pressure you can be assured of a very wet overflowing floor outside of the shower enclosure. We paid for 2 extra persons in the room which they informed us meant sharing the beds and breakfast inclusive but they don’t automatically provide the extra towels. Even after calling them to request for more towels they still took more than 2 days to give us our extra towels. The water in the pool is quite warm and not refreshing as the heat of the sun kept it quite warm but some of our friends actually liked it that way so it’s more of a personal preference. The drying rack in the balcony is a nice touch as we can dry our swim clothes there. There are also water dispensers in the hallway which is great for refilling the complimentary glass bottles of water provided. Buffet breakfast is included in the room rates but don’t expect anything extraordinary. The Italian restaurant in the resort does not seem to be ready for the tourist influx as food came out ever so slowly and we felt bad for the foreign tourists who don’t complain as much as the locals so we did get our food faster than they did. The resort is expanding so there is construction ongoing which is a positive sign of tourist revival in PP which I’m happy about for them but I wish they would also pay closer attention to the upkeep of the existing rooms.
4.1/5
Very Good
Wwildcat9919This hostel is clean and modern. The beds are clean and come with curtains. You get a large locker but need to bring your own lock. There is hot water in the showers. There was also shampoo and bath gel. The bathrooms were clean. The ac was strong. The breakfast is free. There is free breakfast everyday on the rooftop bar and restaurant. They also serve dinner and the prices are very reasonable (around 200 php per dish and 50 php for beers). The hostel provides airport pickup and drop off at 150 php each way. Tons of solo travelers here. This isn’t a party hostel but you can usually find people to have a few beers with. Lots of people come for the diving and the island tours. WiFi isn’t great, but it’s not great anywhere on this island. I would definitely stay here again.
4.0/5
Very Good
LLenamakkarenaFloresitas impresses with a quiet location right by the sea. If you want to switch off for a few days and focus on the essentials, this is the right place for you (if there isn't construction going on next door or the generator is running - both of which were completely bearable). In one of the log cabins (without AC) or (in our case) rooms with air conditioning, the most necessary things are available: a comfortable bed and a small bathroom with shower and toilet. Our room was relatively clean, I don't understand why the mirrors in the Philippines never seem to be cleaned. In addition, the water from the tap is rather brownish and is not recommended for washing. Right in front of the room door: white, fine sand that stretches from the sea over the entire complex. Many hammocks and seating areas invite you to linger. The WiFi throughout the property was the best we've had since arriving in the Philippines. The food was also really, really tasty - Gemma goes out of her way to fulfill her guests' wishes. Speaking of guests: here too you have more peace and quiet - we were apparently the only ones in the complex on two out of three nights (over the weekend). But there are a few things you can do: rent a kayak cheaply at the resort and explore the area yourself, go snorkeling, firefly watching from another resort a few 100 meters away, or book a private boat trip through Ursulas Resort (neighboring resort). The hosts also try to help as best they can, but sometimes there was a lack of mutual communication. But in the end, with their help, we were able to be picked up in the van right from our front door.
All in all, we felt the price was a bit too high for the simple conditions and the remote location (outside of all the hustle and bustle of tourism). But we still really liked it and would come back at any time.
4.0/5
Very Good
GGuest UserMy bed was sooo big it would fit 4 people😅 Room was clean and all amenities work. Had a swim on my last night and I had the pool all to myself😍 Staff were courteous and helped me with my way around the city. Staff at the dining area where I had breakfast were also nice and helpful. Location wise, its in front of a mall(where I bought some personal things and had dinner), near a spa(where I had a sauna and massage), and 5-10mins walk from our seminar venue. It was also near the airport, 5-10mins multicab ride. So it was a very convenient place. All in all, I had a pleasant stay. Thank you.
4.0/5
Very Good
IIssaFrankThe stay was a great escape from the city noise. The place is pretty remote, so it’s super peaceful and quiet.
When we checked in, most of the other guests had just checked out, so we were the only guests for the day. This made it even more relaxing. The reception was awesome, and the receptionist was really friendly and helpful, making us feel welcome right away.
The pool was a bit of a letdown. We wanted to take a dip after checking in, but there were a lot of fallen leaves from the trees, which made it look like it hadn’t been cleaned for the day. Since the previous guests had just left, I assumed they were just about to clean the pool. It’s too bad because the pool area could have been a great spot to chill.
Our room was spacious but didn’t have a fridge. The receptionist mentioned that none of their rooms have fridges, which was a bit inconvenient. Also, since the room is spacious, it took a while for the air conditioning to cool it down, which may not be ideal on hotter days.
There was a table and chair for two just outside our room. We brought cooked crabs with us and ordered rice from their restaurant. The staff allowed us to use the table outside and even assisted by bringing the rice, as well as plates, utensils, and other items, to the table. They were very helpful, allowing us to enjoy the food we brought.
Overall, it was a nice stay because of the quiet location away from the city. If you’re looking for a peaceful getaway and don’t mind a few minor issues, Acacia Tree Garden Resort is a good choice.
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