Rachmat
September 18, 2024
The reception service on arrival on the 17th was not good even though I booked 5 suites, at the swimming pool I asked for towels but they didn't give me them, when I returned on the 18th the parking gate guard was not on standby, our car honked 4 horns but no one approached and opened the gate (waited for about 5-10 minutes). For the door key card, it's better not to give only 1, because we had to go up and down and ask the receptionist to tap the elevator to the intended floor.
Original TextTranslation provided by Google