Best Hotels near Terrycos Gallery, Palembang

Although it is a small hotel but the service is great Sarapan new mantap The service is great, the rooms are clean and quite spacious for this hotel

Really love this hotel! Go there with family, and add 1 additional room for 1 night for my in laws. Lake-view room is a must, it face east and have a good sunrise view by the lake. I book in-room tent and it comes with complimentary cakes and cute elephant plushie. It have mattress and pillow in it (its comfortable to sleep in, even for adults) and include additional breakfast. Service are great, breakfast food is good. Especially the japan corner. Never missed the japanese breakfast for my 3 days stay. On sunday they have kids corner with choco fondue. The kids club is big, and there's outdoor playground too. The garden around the lake is well kept. It's great for morning jogging or photo spot (plenty of photo spot).

I have always been pleased by the hospitality of amaris hotel in Jakarta and Surabaya Keeping in mind of their good service, i booked a room for my family here. We needed to checked in early and it was accommodated by the reception. However, finding a parking slot was a bigger challenge. The basement parking lot has limited space and with the event they held on the ballroom, it became such a hectic experience. No one was there to manage the parking lot hence there were two selfish cars taking up 3 spaces. And when i got a parking spot, hustled my belongings and walked to the lobby, a guy stopped me and asked me to park elsewhere. HOW NICE! If the spot reserved why there was no sign of it at all???? And the guy finally let it go. However. Later around 9 pm where our family had fall asleep the reception called and woke us all up. This is unacceptable. Just because you still wake up and do your job, doesnt mean your guests are also awake. Please improve your human resources quality.

Nice Fave Hotel with big rooms, check in with family with 2 kids taking 2 rooms I found this Fave is comfortable, the room is bigger compare to other hotel on its level, the lobby is also spacious The rooms are clean and fresh, with adequate working table you still can do some works at your laptop if any Staff are friendly and located in strategic Jl. Basuki Rahmad close with PTC mall

This hotel is very good because of its location in the city center and flanked by 2 shopping centers. To the airport only 30 minutes, nice swimming pool.

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- good location and value - nearby from food area - ozy place for rest - bedoom and bathroom cleanlinessis excellent - nice flavour for breakfast food - recommended for everyone that would business trip or couples

1..Waiting check in for non smoking rooms for more than two hours..., asking too wait, several times ask wait, and then they change shift and no one to follow up, when i asking for fourth time with different staff, they said they need deposits, meanwhile i sit in front of the receptionist for more than two Hours!! 2. dirty area of swimming pool no staff taking care of it at first time i check it around 14.00 than in 16.45 i check it, i see people smoke around swimming pool area, smoke smell around corridor to swimming pool 3.,no free mineral water, in current covid situation you have to go to corridor and using public dispenser, are you sure the glass or bottle cup attached previously to the dispenser was clean enough? 4. Ugly view, booked 3 room different floor and different side with all ugly view. 5. Front office not responsive when we first arrive just look on our car, and then i giving a code to asking help and the staff starting to move to help. I already checked in to 3 different hotels within one week in palembang area somehow Aston is the worst, aryaduta, all nite and day, and the last is Aston, luckily we only stay just for one night this time.

Don't know where to start. I have a few days left to stay at this hotel, but can't resist to review this hotel asap, cause i've been stay here for a couple days. My question, is it really 5 stars hotel? Like, really??! The good things are, the staff at lobby so humble (not the receptionist one), i mean the bell boy (who always wearing the green suit) and the guy on white shirt who always opened the door everytime we walk-in to. They're so humble, always say hi and put smile on their face. The receptionist, you need to learn from them, to smile and be nice when you talk to guest. The room, this hotel has a comfy bed, appreciate that, and room service has a good hospitality, everytime i call them to ask something, they can give me those things really quick. So lets start for the worst thing about this hotel. FIRST, the frontman at the breakfast resto and their resto's staff. The frontman name is Sinta, the woman who wears the green dress, she's so unrespectful, not humble, even when i'm waiting the staff cleaned up the table i want to sat to, then this woman came to my table then drag the staff to other place, man! he's cleaning my table, like why you drag him off?! Like what?! you need to learn etiquette girl, then there's guy who's so rude, he talk to guest in a bad way and like yelling, i don't remember his name. The only good staff at the resto is Yusuf and a girl who wears white shirt and green apron on her waist, they're both humble and always smiling. They both have good attitude. I don't like their food, i ate cereal and watermelon only, others really doesn't have a taste. really bad quality for 5stars hotel resto. and still have a couple days to eat the same thing, poor me. Then, one more, there's a door in corridor yang bertuliskan ”staff only”, mereka selalu membiarkan pintu tersebut terbuka dengan banyak sampah di dalamnya, dan staff staff yang masuk dan keluar dari ruangan itu sangat berisik sekali, EVERYDAY, they laughing so hard, even they're singing! I mean, you need to keep quiet untuk menjaga kenyaman tamu, namun mereka menutup pintu dengan sangat berisik dan berbicara sesuka hati mereka, even at midnight seperti itu juga. And we're in pandemic situation, this hotel doesn't has great ”protokol kesehatan”, mereka membiarkan orang berkeliaran without masker, and tidak ada yang menegur tamu tamu yang seperti itu. And one thing yang cukup mengganggu, ketika kamu parkir di gedung, ketika ke lobby harus melewati koridor bebas merokok, dan to be honest ini sangat mengganggu, jika ingin ada tempat untuk merokok buatlah ruangan khusus utk merokok! The only reason why i chose this hotel, because this is the 5 stars hotel, but i don't think i'll comeback to this hotel in the future. There a lot things to upgrade. Ahh and untuk sekelas hotel bintang 5 dengan ruangan gym semini itu, it's not good. Just trying to be honest here.