Grand Hotel Piazza Borsa Reviews

The hotel is in a great location, very close to the Quattro Canto and the Cathedral, just a few minutes walk, and 10 minutes walk to the train station. Thank you very much for upgrading my room. The lobby is very beautiful and the room is also great with a nice balcony and view.

The hotel is located in the center of Palermo, within walking distance of major attractions such as Palermo Cathedral, the Norman Palace and the Quadrilateral Square, and there are many restaurants around. The hotel lobby and rooms are decorated in a high-end manner, and the rooms are clean and spacious. The hotel service is very good. We arrived at the hotel early because the room was ready and we were allowed to check in. The soundproofing is a bit problematic and the wifi signal is a bit unstable.

The room is clean and tidy, the bathroom is comfortable, and the service is warm and thoughtful

A magnificent hotel, with luxury facilities in an old palazzo in the historic center of Palermo. The rooms are very spacious and comfortable, with all the services. The service is very correct and willing. It has a piano bar, garden terrace and a very good environment, right in the heart of all the tourist attractions of Palermo and leisure and restaurant areas, without any noise or problems at all. Absolutely recommended.

Great Top. Hotel very well located, quiet. The service is really great too. The hotel is very clean and well maintained. Beautiful hotel and huge room. I will return without any hesitation. Thanks

Central, well-kept and elegant location.

The service was remarkable and everything at the hotel was top notch. I highly recommend this hotel to anyone staying in Palermo.

Fabulous hotel central to all the sites but quiet. Was able to unload right outside and the car was then taken to a garage.

Beautiful Atrium in the middle, which my room face on to so I had no natural air or light. Service was ok and there is NO parking. I didn't choose the hotel so that was fair enough but the streets are a bit of a maze if you're using satnav. Was it worth the money? Not really if I'm honest, but if you're looking for a bit of faded glory from Palermo's past I thought it was decent. That's why I've given it 4/5 stars.

Great place to stay! Larger rooms although a bit sterile. Friendly and attentive staff

Everyone was polite and helpful. Being clean is something I always worry about. If was really clean and quite. I wish to send a Thank you to everyone that made our stay there welcomed and looking forward to go there again. Thank you….

I did not like being stranded at the airport after the hotel booked me a cab that did not accept anything except for cash in which I did not have. Why would you offer a service if you’re not going to charge the bill to the room or at least provide a service that doesn’t just take cash.

This was not a pleasant stay. We did book this hotel for all the amenities. We had a long travel day and on the website it says “jetted tub, pillow menu, and premium bedding” all which this hotel did not have. On top of it, it did not have any warm water. We asked maintenance to come and they said the whole floor was having issues. They were not able to change our room as the hotel was booked. Staff addressed this issues, like “it is what it is” rather than trying to make this a comfortable stay for us. Would not recommend this place. I never write negative comments but this place was horrible. Wi-Fi was also very unstable.

all good, but the rooms need a renovation and especially new beds...those are hard as wood, very uncomfortable and oldfashioned