Pet-friendly Hotels in Palermo

The room was okay. The staff was okay. The breakfast wasn’t really good. There wasn’t any kind of fruits, just pastries joghurt and two kind of cold cuts. and streets were really so i wouldn’t go there again. I think if you go to palermo you should go to an apartman or airbnb. We should do that too

We have loved our stay. The room was very spacious, the location unbeatable and the service was friendly. This hotel is sophisticated, tasteful and wonderfully affordable. Some remarks: on Saturday night the music from the rooftop was loud. Our bathroom toilet was a bit smelly, but not unbearably so. We had drinks on the rooftop, where there was w nice urban vibe.Breakfast was delicious.

We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!

Friendly reception staff, very large hotel room with full bathroom and walk in wardrobe, lovely restaurant, lots of seating options and lovely pool (not heated though). Great walking distance from botanical gardens and the old town part of Palermo as well as the marina front.

I read the bad reviews on Skyscanner and was skeptical about it. But trust me, in complete Sicily we booked various hotels and this was one of the best, with complete English speaking staff, more than excellent freshly prepared breakfast and the variety in breakfast was uncountable, it was tasty and fresh.. The staff was amazing, car parking available, good Ambience... 5 star from my side...

Positives: The location is fantastic. Friendly staff. Breakfast was quite nice although the cakes tasted a bit old. Good Aircon. Clean. Negatives: It was very noisy and my husband didn't get a lot of sleep. Plug sockets are difficult to work out. Lighting was bad - super dark - they only used lamps to light the room which we found strange. No chairs on balcony. Would have rated better if it wasn't advertised as a four star. We did not feel that the hotel lived up to the standards of other four star hotels.

The location of the hotel is good, at the junction of the old city and the new city, on the second main road. With a long history and luxurious style, the breakfast room is like a small palace, and the breakfast variety is also rich. It is the old problem of this type of hotel. The air-conditioning on the upper floors is loud, but later it was changed to a lower floor. The service is good.

We stayed for one night in September 22. The hotel is directly on the Main Street of Palermo near the bus and train station. It’s an older hotel and many of the facilities are dated. The lift is a museum piece. Our room was small and the bathroom was very cramped. The furniture in the room was showing lots of wear and tear. The room and bedding and towels were clean. The shower was very low pressure and temperature was hard to control. Couldn’t get the tv to work. No view from the room but very quiet. The best part of this hotel is the rooftop terrace that has a stunning view over Palermo and the hills and we watched a fantastic thunderstorm at dusk with some pricey G&T in our hands. Breakfast in the morning was a good selection of pastries with juice and coffee. We were early so the hot options had not arrived.

One night stay went well, room cleaning ok, for cleaning the bathroom I would have preferred more accuracy. As soon as we arrived they changed our room due to a problem with the air conditioner in the one assigned. The only flaw: they opened the room for us while we were sleeping for cleaning (this at 10:20, check out is by 11).

The hotel has an excellent location, adjacent to the famous Sijiaochang, in the most prosperous street in the city center, close to the railway station, airport buses, and main attractions. Within 15 minutes’ walk, the breakfast is rich, the service is very good, and the hotel has a courtyard. The room we stayed in, the bathroom is also big, it is the best choice for traveling to Palermo