Best Western Plus Las Brisas Hotel

Best Western Plus Las Brisas Hotel Reviews

Best Western Plus Las Brisas Hotel

222 S Indian Canyon Dr, Palm Springs, United StatesView Hotel Details
Best Western Plus Las Brisas Hotel
Best Western Plus Las Brisas HotelBest Western Plus Las Brisas HotelBest Western Plus Las Brisas Hotel
Check available rooms for your travel dates
We Price Match
1 night

Best Western Plus Las Brisas Hotel Guest Reviews

4.2/5
Very Good
109 review
Verified reviews
Location4.1
Amenities4.2
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All Reviews(109)
Positive reviews(101)
Reviews with photos/video(1)
Negative reviews(8)
Samantha
Two Queen Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 2, 2024
Our first time staying downtown Palm Springs and we loved it! The hotel was gorgeous (just like the photos!) Walking distance to the main ***** with lots of restaurant & shopping options, a weekly Thursday night street festival/market and even a Grocery outlet across the street where we were able to stock up on some low cost snacks/drinks. When checking in the staff saw we were staying for 6 nights so ensured we had a quiet room, away from the street - which was thoughtful and appreciated. The breakfast buffet was AMAZING. The pool and pool bar with Happy Hour has us feeling like we were in Mexico. As you can probably tell, my fiancé and I loved our stay and will most definitely be back again!
Response from Property: Thank you so much for choosing to stay the Best Western Plus Las Brisas hotel! We are glad to see that you had such an amazing time at our property. We look forward to your next visit! Alex Ramirez, Front Office Manager
Guest User
1 King Bed, Non-Smoking, Refrigerator, Wi-Fi
Stayed in May 2024
Couples
1 review
1.0/5
Posted on Jun 6, 2024
Hotel was fine. Small pool and poolside bar were nice. Couple of things. They don't allow you to bring a cooler up to your room, so if you have a cooler you need to leave it in your car with 100+ heat, obviously it will be a warm cooler after a day. They charged me $100 at check-in for what they call "incidentals". We didn't ruin or use anything in the room. When I checked out they told me the $100 refund would be refunded in 2-5 business days! Two weeks later they still have not refunded the money. When I called back they gave me the run around about how they never actually charged me the $100, then changed their story and said I would have to contact my bank to get them to release the refund to me!!! ***!! It's a scam so beware if you stay there.
Response from Property: Thank you for choosing to stay at the Best Western Plus Las Brisas hotel! Incidentals, or security deposit, is a standard hotel practice. It is the same as renting a car, they will also authorize security deposit in case there are damages to the car, etc. If you didn't charge anything to the room then we do release the incidental authorization back to your card. It will not show up as a refund as it is not a charge.
Daniel
Two Queen Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 6, 2024
Awesome location! Staff was very friendly and accommodating. Definitely at 10/10
Response from Property: Thank you so much for choosing to stay at the hotel! We definately are looking forward to your next visit!Alex Ramirez, Front Office Manager
TanPamela
Two Queen Room
Stayed in Jun 2023
Family
3 review
4.7/5
Amazing
Posted on Jun 18, 2023
Nice accommodation with comfortable bed. Have washer, dryer.
Guest User
Two Queen Room
Stayed in Sep 2023
Family
3 review
4.5/5
Great
Posted on Sep 20, 2023
Everything is good!
Lalo V
King Room with Hot Tub
Stayed in Jun 2022
Couples
6 review
4.7/5
Amazing
Posted on Jun 21, 2022
Super clean and calm location, the bathrubs are so nice as well
Manuel Neuer 01
King Room with Sofa Bed
Stayed in May 2023
Solo travelers
11 review
4.0/5
Very Good
Posted on May 7, 2023
Overall good, close to the center of Palm Springs, there is a bar nearby that is open late and a bit noisy
Original TextTranslated by Google
Guest User
King Room
Stayed in Oct 2022
Family
1 review
4.2/5
Very Good
Posted on Oct 28, 2022
I love the free airport shuttle. The view from the high-rise terrace was really nice. Rooms close to the lift are noisy. But the noise was tolerated by the great view. The location is really great.
Original TextTranslated by Google
Ryan
Stayed in Apr 2024
Couples
4.0/5
Very Good
Posted on Apr 5, 2024
Close to downtown, walkability to shopping and dining. The breakfast was really good for an inclusive stay included with the rate.
Danielle
Stayed in Apr 2024
Couples
2.0/5
Posted on Apr 3, 2024
Property is nice and in a great location. Easy walk to everything. Pool is small and not enough lounge chairs. Checkin process did not go well. Got room keys late and walked into an occupied room. Had to go get a new room and waited longer.
SCOTT
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 2, 2024
Great location, easily walk around shops and restaurants. Staff went above and beyond, very friendly and accommodating. Grounds were beautiful- pool was lovely. Breakfast was really good. Great Value. Will be staying here again.
Brenda
Stayed in Apr 2024
Other
3.0/5
Posted on Apr 1, 2024
Nice pool area and great location but a really noisy property. Could hear everybody passing by the room (which started around 6:00 am and ended around 2:00 am) as well as those on the floor above and the music from the nightclub next door and the air conditioner while definitely effective was the loudest I’ve ever experienced - it sounded like a jet taking off. But the breakfast had lots of selection and the guest laundry was convenient and clean and the breakfast staff and pool staff were great. They don’t clean your room or provide clean towels etc unless requested but the front desk staff indicated that upfront so it didn’t come as a surprise. Overall a good stay but bring earplugs.
James Ivan
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 31, 2024
An interesting building in Spanish colonial design with arches. Lots of shopping and restaurants within walking distance. Beds were very comfortable. Small fridge but no microwave. Overall, a great place to stay.
susan
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 30, 2024
Beautiful property with lots of flowers. Nice pool with a cozy covered shady area for getting out of the rays. Friendly service and clean comfortable room. Looking forward to staying here again.
Lori
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 28, 2024
I love the charm of this hotel. The exterior and the landscaping is wonderful. Super convenient to down town, can walk to so many great shops and places to eat. Great hot breakfast and all the staff were wonderful too. Only negative are the room size and the fact they are a little outdated.