Hotel Gloria de Sant Jaume

Incredible hotel and staff

The most amazing stay! Amazing stay, by far the best hotel we have ever stayed at! We felt so welcome from the moment we arrived and the service was unbelievable . Big thanks to Carlos for the warm welcome and tour of the hotel even though we arrived very late. With only 14 rooms it almost feels like you are the only people at the hotel (in a good way :)). So even though the spa area and rooftop area are “small” it is more that enough with so few guests at the time. Breakfast is cooked to order and is so amazing! The hotel itself is so beautiful done and the location couldn’t be better. We can not wait to be back!

Great Property / Minor Staff Issues 3-nights in standard room. Beautiful, elegant hotel with very friendly, welcoming staff. Stunning bar, excellent drinks, best continental breakfast we've ever experienced. Large, bright, well-equipped and clean room. Great shower but minor bathroom issues: two bits of debris from previous guests were stuck to the sink (old toothpaste and something unidentifiable) / rotted wood trim by the shower / floor tiles around the toilet appeared to be stained by previous flooding incidents. The front-of-house staff were young but uniformly professional. It was odd (to us) that all the women were model beautiful while all the men were just regular looking guys. My wife noted that the hiring manager was probably a middle-age guy. The front desk staff did not seem to know the area all that well and were unaware of a few local basics (such as how the ticket system worked with the Palma-Soller train). They were unaware all surrounding streets were going to be closed for a big marathon race the morning of our departure (we found out by accident and they were surprised when we told them). The airport transfer they arranged to pick us up at the hotel had to be changed to another location and was then changed again. There was poor communication on this internally between staff and between the hotel and the transfer company. The transfer never arrived. Fortunately, the only taxi still inside the closed streets was at that pick-up location. Otherwise, we would have missed our flight out.

A lovely stay! Thank you! We had an absolutely amazing time at Hotel Gloria de Sant Jaume. From the moment we walked in we felt welcomed. The check-in process was one of the best I’ve ever experienced and I saw how appreciated it was when a weary travelling family arrived shortly after us. Each of the front office staff members we met were extremely attentive and went out of their way to ensure we were comfortable. From making dinner reservations, offering tour suggestions, and even organizing a little birthday surprise for me at breakfast one morning (thank you!); nothing was too much trouble. Breakfast each day was lovely with many delicious options and excellent service. Cocktails in the beautiful bar/lounge were always expertly mixed and don’t miss out dining right at the Patio Gloria Restaurant one night. It was one of our best meals accompanied by expert, attentive service and an excellent wine selected by a very proficient, helpful and friendly sommelier. Our room was spacious and clean with a very comfortable bed, pillows and crisp sheets. The roof top pool area and basement spa areas are also clean and beautiful and perfect to enjoy after busy days of exploring. I wouldn’t hesitate to recommend Hotel Gloria de Sant Jaume and hope we’re lucky enough to return one day.

Exceptional boutique hotel Exceptional 5 star boutique hotel, a real hidden gem, centrally located off main shopping street Jaime III. Friendly and informative staff provided guidance on dining places and where to walk around. Lovely breakfast each morning included choice of healthy and hearty options. Beautiful decor throughout, very attractive bar and restaurant, gorgeous indoor basement pool and sauna. Lift to Rooftop plunge pool and seating. Can’t wait to stay there again!

Fantastic Weekend Service a bit slow due to staff shortages ( still).... But the staff they have are fab. Very very clean. No main restaurant yet, and superb indoor pool and spa !