C. de Blanquerna, 12, Nord, Palma de Mallorca, Balearic Islands, 07003, SpainView Hotel Details
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Ars Magna Bleisure Hotel Guest Reviews
4.5/5
Great
69 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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Positive reviews(35)
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Negative reviews(2)
Tonijuno
Superior Double Room with Balcony
Stayed in Feb 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Feb 18, 2024
Great Stay. Modern and stylish furniture, comfortable bed, and decent size room. Staff was very friendly and helpful, and location was very central, in acstreet full of restaurants and nice cafes. Highly recommended
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 20, 2024
A lovely hotel that is in a perfect location to fully enjoy Palma, with low travel costs and so much to do within walking distance. The rooms were beautiful and pristine. The highlight was the warm and friendly staff. Juliana and Carla went above and beyond to help guide us during our stay and recommend some of the best local places to eat and sites to visit, anything we needed, they were happy to help. Anna and the kitchen staff were amazing and the breakfast was incredible. The service and hospitality from staff was 10/10. Everyone was so nice and welcoming that I had to make an account to leave a review for the first time. Can't wait to go back.
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Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 15, 2024
Amazing experience that has been added to my yearly visits. The hotel rooms that we occupied were spotless and high quality. The hotel was situated in an area that was close to everything from restaurants to grocery stalls. Not to mention the 10/10 hospitality from the service. Juliana and Carla were phenomenal in their service and friendliness to me and my family, ensuring that we felt welcomed and were not shy of things to do during our time there. Will most definitely be seeing us again.
Guest User
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 25, 2024
Situated on a pedestrianised area close to old town (easily walkable) hotel staff were exceptional. I needed something extra for our room which was sorted quickly. Breakfast is wonderful. Buffet style cereals, fresh juices, meats cheeses and pastries. Cooked breakfast available and cooked to order which was also excellent Used the rooftop pool each morning before breakfast for my “cold dip” The only suggestion I would make is to have a couple of hooks for towels after showering and also the sensor light for the toilet is a little annoying in the middle of the night if partner is sleeping and the light comes on when using toilet Easy walk to bus stop for Palma airport (5mine) Special mention to our breakfast lady who was always very attentive If visiting Palma again I will be staying at this hotel for sure
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Guest User
Stayed in Sep 2024
Couples
4.0/5
Very Good
Posted on Sep 7, 2024
We stayed one night in this small but lovely hotel. It is in a perfect location in Palma city centre and taxi to/from the airport was just under 25€ each way. We had breakfast which was part continental buffet with choice of additional ordering of hot food. It was very nice and I would recommend. Staff are all very friendly and the room was comfortable with water, tea and coffee provided in the room complimentary. We enjoyed our stay. The bathroom is partly open planned. We were about a 20 minute walk to the cathedral and palace.
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Guest User
Stayed in May 2024
Travel with friends
4.0/5
Very Good
Posted on May 23, 2024
We booked two twin rooms as a group of friends. We were greeted by Alexandra who was very friendly and helpful. She showed us on a map where the good places to eat were and visit. The location was great and it was extremely easy to get about on foot and also to grab a taxi and visit other areas. The pool area was really good and chilled, nice touch that they provide beach towels in your room. The room and beds were really comfortable and the shower gel/shampoo etc were great, air con worked well. We always went out for breakfast but we could have eaten in the adjoining cafe. The only negative and the reason I would not give this five stars is that you have to get your one bottle of water (per room not per person) filled up by reception. This is really strange in a four star hotel normally you are provided with fresh bottles of water every day in a hotel of this standard and I feel it lets them down. I also wish they provided proper milk for a tea and also decent coffee as it was tiny and quite bitter. However the above are small things and I would stay here again,
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mark7242
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 16, 2024
Currently staying for two night before heading to Magaluf for a few days. The room is spotlessly clean, well decorated and designed and no issues at all with noise. Pool on the roof, which we didn’t use because we didn’t get chance but looked great. Staff welcoming and full of local knowledge which was a god send and welcomed. Breakfast we are trying to get in the morning but I’m sure it will be great and local restaurants outside to cater for everyone’s needs. Overall a great stay and would highly recommend for future visits. Was going to stay at a different 5 star hotel but glad we booked this instead. Well done to the team Overall 6 stars out of 5
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Response from Property: Dear guest, Thanks a million for such a nice review about our hotel. We are delighted to hear you had a great stay with us and hope to have you again soon. It's a pitty we TripAdvisor does not allow a 6 out of 5 stars review but thank you for sharing a new marking method :) Regards Ars Magna Bleisure Hotel Team
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Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
Excellent hotel. Boutique, lovely decor, nice and small. Location is ideal. Just out of old town, but extremely walkable right down to the Cathedral. Minutes walk from Placa de Espanya, which is a real transport hub, housing the main bus and train station, also the heritage railway to Soller. The street outside is pedestrianised, and lined with bars, restaurants, and cafes. Hotel is spotlessly clean. Reception staff, Petra, and Alexandra are extremely welcoming and helpful. Pool and outside areas closed till next month. Checked them out and look amazing. Breakfast was good. Room size was good, well appointed, bathroom set up is great, great hanging space. Happily recommend to anyone.
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Response from Property: Dear guest, Thanks a million for such a nice review about our hotel. We are delighted to hear you had a great stay with us and hope to have you again soon. Regards Ars Magna Bleisure Hotel Team
Guest User
Stayed in Jun 2023
Couples
5.0/5
Outstanding
Posted on Jun 11, 2023
Amazingly priced hotel in a good location. Me and my partner have stayed in Palma a couple of times and this has to be one of the best 4 star boutique hotels! In a quieter part of Palma too. The rooms are cleaned really well and quite spacious with a small balcony. Roof top pool area got lots of sun! Loved every minute of it and will definitely be back!
Response from Property: Dear Jemma Thanks a million for your fantastic review. We are glad to know you had a great stay with us and hope to have you with us again on your next visit to Palma. Regards Ars Magna Bleisure Hotel Team
Guest User
Stayed in Aug 2023
Couples
5.0/5
Outstanding
Posted on Aug 24, 2023
Location is quite good. The hotel is set on a pedestrian boulevard with restaurants lining the street. Its 7 minute walk from the entry to the beautiful centre area with winding narrow streets, churchs, restaurants and shopping. The hotel is modern, welcoming and staff friendly. Spotless clean with comfotable beds and small balconies overlooking the street. Top floor is sun terrace with small infinity pool, quiet and peaceful way to soak up the rays. Breakfast is continential style and you can order eggs of your choice. Good value accommodation. The hotel entrance is via the pedestrian street, the restaurant is easier to spot.
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Guest User
Stayed in Jan 2023
Couples
2.0/5
Posted on Jan 31, 2023
We were booked for may partners birthday and planned to come for 4 nights, non-refundable. Unfortunately we had to cancel first 2 nights. Hotel offered refund for 1 night but when we arrived, despite paying for the night before, we couldn’t check in as the room was not ready. I sent email to management and the answer I got: “I do not really get you mention you could not get an early check-in when 11:30 is way earlier than the 15:00 check-in time.” Yes, it would be if we didn’t pay for the night before. We didn’t get the rose petals nor bottle of cava in the room. The point of ordering it in advance is to have it waiting in the room, not to go downstairs to ask for it. Otherwise I could just order it from the bar. Hotel staff are very nice and helpful but they are straggling with maintenance of reception and breakfast area, cleaning rooms after big groups, our was cleaned at 4pm after we requested, so quite late. Also, bare in mind there may be some cockroaches in the room, we had 2, the management explained that “At this time of the year, the area sewages are normally disinfected by the city hall and therefore we always have a very few of them finding their way out of the streets. I can however assure you that it was a one-off in your room. It probably came through the terrace and not from our facilities”. So few of them in the room may happen. The terrace with spa bath is great, good size and nicely private, but if having the balcony means cockroaches in the rooms than I pass.
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Response from Property: Dear guest. Thank you for your feedback. Management has already got back to you concerning your complaint. Looking forward to having you with us again soon. Regards Ars Magna Bleisure Hotel
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Jul 29, 2023
This hotel is in a good location. Lots of restaurants on the same street or you can walk to the center for some shopping and other great restaurants. Walking distance to the transit terminal and from there you can visit many great locations. Every staff member we interacted with was so friendly and helpful. They made us feel very welcomed. Our rooms were great and beds were very comfortable. Good size room and very clean every time we returned back to our rooms. We left very early in the morning and a taxi was arranged for pickup to the airport. I would highly recommend this hotel. Thank you to all the staff.
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Response from Property: Dear guest. Thanks a million for sharing such a nice review. We are delighted to hear you had a great stay with us. Hopefully we can make it a 5 out of 5 stars review if you choose us again for your next stay in Palma. Regards Ars Magna Bleisure Hotel Team
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Guest User
Stayed in Mar 2023
Couples
5.0/5
Outstanding
Posted on Mar 15, 2023
Beautiful hotel close to all tourist areas on a pedestrian street with lots of cafes, bars and restaurants just a short walk from the bus terminal. Stand out was the service provided by Hannah and Carmina, what lovely staff you have who are helpful and attentive and really want to make your stay a special one, excellent service which is a 10/10 for me. Rooms are modern, spacious (for a city), clean and airy. Bed was very comfortable, great hairdryer, both robes and slippers and toiletries provided. Hotel has a wonderful roof top pool area, we didn’t use in March but great to take a look and some photos. Would recommend this to anyone, so glad we chose this hotel, made our stay lovely.
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Response from Property: Dear guest. Thank you a million for leaving such a nice review. We will pass on your comments to our staff who will be delighted to hear about your experience. We hope to have you with us again soon. Regards Ars Magna Bleisure Hotel Team
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Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
We booked this hotel last minute as our previous hotel cancelled and we are so happy this happened to us as this hotel is wonderful. The staff are so friendly, especially Carmina at reception who went above and beyond to source a very tricky cab service for us for the middle of nowhere. Rooms incredibly clean and spacious. Breakfast has a great selection including non diary milks which is pretty rare in Europe. Overall, 10/10 experience so far.
Response from Property: Dear guest. Thanks a million for your review. We are glad to know you had a wonderful stay. We will certainly pass on your comments to Carmina who will be very happy to hear. Regards Ars Magna Bleisure Hotel
Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
Lovely modern hotel in great area, close proximity to all the sites. Super helpful staff, who go the extra mile. We had a late flight and they had a shower room and allowed us to use the roof top pool throughout the day (which is lovely and clean)