Guest User
April 18, 2022
WOULD NOT RECCOMMEND staying in this hotel
Service was terrible, rude, obnoxious staff. Never have I experienced staff mocking the way someone speaks, and that happened in this hotel.
We felt like we were lied to, 1st told drinks included in dinner, then second night said only water included, then asked at reception, told drinks are included, then as soon as we said the colleague in restaurant said it's not, then he changed his mind and we were told "we apologise, it is not included". I mean, who is lying here?
Restaurant manager was obnoxious and rude, and rushed us to finish our meal when we were not the only people left there, and he didn't say a word to them, just us.
Whole stay there we felt like we were judged, looked down on, and dismissed. Food was okay, and rooms were more/less clean, but none of it could make up for such rude staff.
This is not a standard for 4* hotel, and obviously management doesn't care about the issues, as we are not only people complaining on the service and staff.
WOULD NOT RECCOMMEND