Guest User
October 13, 2024
Unpleasant Experience at the Hotel 🏨❌ Lack of Basic Amenities • Don't trust the review ratings or the hotel's name. #FakeReviews #NoStars • This place doesn't deserve any stars! 🚫⭐ • The lift is a hazard for anyone who's not a featherweight. 🏋️♂️🚫 Unprofessional and Rude Staff 😡👎 • The photos are a total scam! 📸❌ • My cousin's husband needed help getting into the lift to reach the reception, but the rude reception boy refused to assist. 😤😡 Refusal to Refund Booking Amount 💰❌ • They won't refund our booking even though we couldn't check in. 🤬 • MakeMyTrip is trying to resolve the issue, but the hotel management is stubbornly refusing to refund us, claiming they can't break their ridiculous hotel policy. 🤦♂️🤷♂️ Expectations for Improvement 🤞 • I hope they upgrade their facilities, show some basic human decency, and learn some professional ethics. 🙏 #BetterHotels #CustomerServiceMatters