Metropolis Business Hotel

Room was very compact but washroom was very small. It was costly compare to the overall experience.

1. the rooms are on the 3rd and 4th floor. the lift is only up to the 2nd floor. 2. service is unprofessional and unorganised. 3. ⁠even the toiletries are not provided properly. 4. ⁠issue with the ac functions. 5. ⁠not worth compared to costs.

Very congested. Didnt get secure vibe during our stay. When we were outside and came back, there was smoky smell in the room.

Property was new and nice but location wise didn’t like it as there was no parking space. One *** came and spoke rudely to us while driving our way out from the property who told you to park here ?

Lack of Basic Amenities • Please don't believe on review rating and the name of the hotel. • There is no star rating for this property. • Also  the lift is not suitable for hefty person. Unprofessional and Rude Staff • This property don't look like the way they show in the photo. • My cousin sister requested the hotel reception to help her husband to get inside the lift to go the reception area. • But the reception boy came from the reception was rude. Refusal to Refund Booking Amount • Further, they are not refunding the hotel booking amount as we were not able do check in to this property. • MakeMyTrip team trying hard to resolve the issue with the hotel.  But still the hotel management adament for the refund. Stating that they can't go against the hotel policy. Expectations for Improvement • I hope the hotel may improve the hotel infrastructure and be kind enough and have some professional ethics and humanity.