Holiday Terrace Beachfront Hotel, a by the Sea Resort Reviews

It's a great area to stay in. They room was good but the bathroom was a little smelly. The place was pretty clean and the view was amazing.

The new owner is rude and don’t know how to speak to his customers never again

The customer service was nice and the room was spacious with a good view of the ocean front. The front desk was a little bit iffy when it came to payment but otherwise a good stay and a place that if one wants to party is a central location. Not too quiet-

trip.com is a rip off. Do not use this company. The hotels would deny the reservation

It was very good for a budget

First of all we went through probably 25 keys due to them all not working and could never get back in the room. The bathroom rubber baseboard was pulled off about a foot and just hanging. The tub had a huge hole inside the side. It was not very clean at all. There was a few times we found roaches crawling around in the cabinets, on the floor, and walls. The kitchen had about 3 forks, 2 knives, 1 spoon, 5 plates, and 1 bowl. No blender and no pans, only ab 2 pots. No flat pans to cook in the oven. The couch was old, raggedy, had brown stains, and smelled awful. The pull out couch had old used sheets on them and was solid springs. The caulk around the window on the balcony was wet and gooey, the kids had a time playing in it before we noticed….. The pool is small and not heated. They give you 1 roll of toilet paper and 2 towels and rags. Elevators hasn’t been expected and had no inspection sheet inside. Doors shut really fast and didn’t care if someone wasn’t all the way in yet. Had to click the buttons 20x to get one to come to you. Decent things about our stay: -beds fairly comfortable -location was pretty convenient and empty lot beside so the beach wasn’t too packed

We've stayed here once before but this time the outlets in the room didn't work. Or several. The TV remote didn't work. Our neighbors told me their toilet was dirty and they couldn't flush the toilet. The service was okay, the customer service people didn't seem to care too much and I felt like I bothered them when I had a question. The bed was extremely uncomfortable and people were running up and down the patio outside. Next time might stay somewhere a little more pricy.

I booked a stay for my family for 3/21/24-3/23/24. The outside appearance of the hotel was a true representation of what to expect once I walked in. The hotel was dated but the staff was nice. The elevator and the walkways were not clean. The walkways were filled with water before it started raining. The room had two beds and a sitting area. The couch was dirty, the stove was dirty, the lamp shades were coming apart. I cleaned and sanitized the room before settling in. The first night was filled with loud noise from doors slamming and guest arguing making it difficult to sleep. The next day we enjoyed the beach which was the best part about my stay. We had a peaceful night of rest on Friday night. The next morning as I was preparing to check out I saw a roach, that was it for me. I was happy to check out and I will not return to stay at that hotel. I took pictures as a reminder but the site will not allow me to upload my pictures.😑

Staff was good and friendly but the motel is very dated like 15-20 years dated. Paint faded and stained everywhere doors had to be slammed shut on balcony a/c units very loud lights out everywhere pool was nasty from Sunday till Thursday when it was finally cleaned worst thing the room stunk from cigarette smoke and dogs were allowed in room. If I had known or read this in the info on your website I would not have booked the room since my wife and I both have allergies I could send you some pictures. Very very disappointed with their rating we witnessed one family in the lobby who also had resv but after looking at the room came back down to lobby and canceled. I too would’ve cancelled if the total balance had not already been charged to my credit card. Please give people a accurate and truthful and current review of the property

Couldnt check in at 4pm there was a line to check in at 4pm no rooms ready while waiting inline 4 people came to front desk for towels sheets and toliet paper.i called your company to cancel the room i was told no refund the hotel was a rip off anboth this hotel and your company is trash in my bookd your company didnt step in to fix the problem

The price is very reasonnable, the staff went the extra mile to be of service but the room was very average… A simple example, a coffee machine but no cups…

Made the reservation 2 days before my stay. They state that check is after 4 pm, we got there and had to wait for our room. Specifically for an hour. Cheaper is not always better I made that a mental note that day. They waved the resort fee because of the wait time to get into the room. Got to the room there was suppose to be two queen beds. There was a full and a queen. Okay fine! There were no blankets just sheets on the bed. With a two quest room there was only one towel and no rags. The bathroom had hair in the short. I have a hair phobia so that grossed me out. I would not bathe without my shower slides. I’ve never seen a bite where linen was delivered to them instead of not having their own laundry room. They have one for the guest. Overall this was a one time thing. Even though it was on the beach, I wouldn’t stay here again. Side note on that waved resort fee, they tried to charge me for that after I checked out.

Please avoid at all cost!!! Place is dirty, and staff are rude. A/C wasn’t working, they will make you wait til they fix it. Even if it’s 3 hrs.

Amenities states coffee pot in room…nope! Lack of blankets and towels in room. Needs many updates! Dirty piles of towels outside. The property appears to be short staffed. Parking was ok.