Hotel Riazor

They gave me the worst room available at first, it was a rat hole, bed sheets torn and dirty, bed was disgusting, bathroom even worst!!! TV remote didnt work and AC was hell dirty, room Smelled like roach.. After I complaint and asked to get a refund front desk lady told me the manager or owner instructed her to put me in that room, Which I believe it was due to the price.. but no body deserves to sleep in a rat hole Like that.. after I contacted ******* they offered Me a nicer room (still not to my standards neither was it like shown on pictures) there is no restaurant neither telephone in the room. Wifi signal is really bad

When I arrived, the lady behind the counter didn't speak a word of English (which is ok). But she communicated that my booking was not paid for. The hotel Wifi didn't work so I only had my printed confirmation and couldn't pull up the ********** website. I needed Wifi to work due to a Zoom meeting I had late that night, so they arranged for me to stay next door at a cheaper place where the Wifi was better. Apparently the next door place was also owned by the same owner.