Hotels in Bella Vista, Panama City

Had a one night stay recently. For the price, the location wasn't bad at all. It's safe with many restaurants nearby in walking distance. Not too far from the attraction especially Uber is inexpensive in Panama. The staff was excellent. Friendly and attentive. The bed was very comfortable. TV had a good variety. Most hardware in the room is new. Room was quiet. I had a good night rest. Now on to the not so great part - the hotel was fairly new. and the construction is really quite shoddy by US standards. 1. it's a 9 story building but they didn't appear to have built an internal water circuit. so when you turn the shower water on, find something to do - brush your teeth, etc. it'll take a good at least 5 minutes for the water to warm up. once it's warm, the shower was comfortable, but while I was waiting, I debated if I should get dressed and/or call the front desk. 2. the shower doesn't drain well because the marble floor was built too flat. so if you shower for more than 5 minutes, it floods half the main bathroom. there is another draining hole at the corner of the main bathroom but again, the surface was too flat to drain. 3. the shower head does not stay on the handle - completely due to bad workmanship and not allowing enough space. 4. the lobby restroom foam ceiling panel fell on my head as i opened the door. (no one was injured). so for one night it was fine. but i'm not sure if i would want to stay there for multiple nights or with a family. it's a shame because it's a fairly new hotel.

We found our stay very pleasant!! Staff are helpful and happy !!! Meals were very nice and bar was good !!! Parking on site a definite advantage !! Good location with restaurants cafes and shopping not too far away!! As I am a pet owner being Pet friendly was certainly one of the main reasons for choosing this Hotel!!! Unfortunately for my situation as my dogs have fresh food diet having the fridges removed from rooms I had to rely on trying to keep food cold via ice! Ice machines also not available but you could get a small bag of ice from bar !!! I would stay again but if either my dogs it would only be for one night

We stayed here for 5 nights to be able to acclimatise to the weather in Panama. We got a room with windows to the floor, which gives a nice touch for the view over the city. The room is ok, spacious, but worn out. Specially the bathroom is in need of a make-over. The beds were mixed, one had a good mattress the other a soft one with a dent in it. Wifi worked very well. Very friendly staff. My main reason for 3 starts is that this hotel advertises itself as adhering to Planet 21, (link to Accor Planet 21 site removed  ) meaning amongst others that they are reducing food waste. Well, have a look at the pictures here and you'll see that a small portion of jelly is in a plastic cup, the abricot jam is in plastic, the butter is in plastic, and the youghurt as well. The third picture shows you the waste after having had breakfast... I know I have a sweet tooth ;) So, not really planet 21...

El hotel cumple con todo lo que se busca: las habitaciones son espaciosas, el servicio funciona muy bien. El desayuno estilo buffet no es tan variado, pero cumple con todo lo necesario para comer bien. Las instalaciones son lindas y agradables, sobretodo el área de la piscina y del bar. El personal en general muy amable y dispuestos a ayudar con todo lo que sea necesario. Lo que si, solicitar habitaciones que no estén cerca del área del bar, pues el fin de semana se escucha bastante el ruido, aunque no llega a ser molesto. La piscina es muy linda. Lo que sí, al parecer guardan cerca los contenedores de basura, porque algunos días, con el calor, se sentía un olor fuerte. Todo lo demás, excelente

I had a very mixed experience here. When I first got there I got moved to 4 different rooms because in each room something else was broken or falling apart. It almost became comical at a certain point. It seems like they just don't want to take the time to fix the issues in the rooms. The room was nice and spacious and the bed was very comfortable. It wasn't a terrible experience, and the price was good, but this would never be my first choice.

The hotel was in a good location. Walking distance to bars and restaurants. The breakfast was good, every day there were different hot food choices. The pool was small but my kids still enjoyed their time swimming and playing in the pool. The room was a good size and the two queen sized beds were comfortable.

We actually have never stayed at this hotel and never would! We live two blocks away and they play their music so loud in the pool area that it sounds like the DJ is in our living room. And that's on the 26th floor with all the doors and windows shut tight! I think it's very rude and inconsiderate to subject their neighbours to this kind of abuse. I have tried to call them about it but nobody ever answers the phone. Obviously the management doesn't care at all, I can't imagine how loud it must be for their guests!

Liked · Nothing went well, the only positive aspect which was actually the reason why I picked this property, is that the room was very large and spacious but itself was not enough to compensate the overall disaster. Disliked · Everything!!! Staff -barely speaking english and not helpful at all. The hotel was the only hotel who refused by HSBC Premium Visa and they were not able to provide any alternative solution, not even a normal bank transfer. Facilities - there was a single furniture or appliance in my room which was in DECENT conditions. I firstly was assigned to room 906 but since BOTH the kitchen since and the toilet were broken, they moved us to 908. LUCKILY was in the same florr since no one from the staff came to help us into moving 12 luggages from one room to the other. Additionally, in the ”new room” the fridge was broken so we wasted some food when we discovered that everything was warm inside. Compensation? Discount? Aplogies? a coupon for a breakfast? ABSOLUTELY NOTHING FROM THE STAFF Cleanliness - all the walls, the windows, the curtains, the sheets, the floors and so one were dirty from dust, paint, different black/brown/white tracks. Sheets with dots, sofas with black stains, floor with paint, bed top covered in dust. Look at the state of the iron table or the coffe machine and tell me about cleanliness. Comfort - the bed were set as queen but were obviously full since we could barely fit in two. Value for money - the 800€ worst spent in my whole life, when I travel I specifically select only 4 stars hotel for a reason and this hotel was absolutely disgusting Bonus question - How was the view from your room? - street and lots of cigarettes under my window as you can see, despite the room was for nonn-smokers Bonus question - Kitchen facilities. First room cold water in the sink broken, I had to burn my hands to clean couple of cups. There was barely 2 forks and one mug despite the room was allocated for3-4 adults, in the first room we did not even have a coffe machine and in the second one the fridge was broken as said.

Service: The customer service was very good! All the individuals were very warm and courteous, especially the staff at the kitchen in the mornings. Breakfast : The breakfast was very good. There were many items to choose from. They also tried to switch up the different food items/options daily. Location: The hotel is a little distant from the Tocumen airport, maybe about 20-30 minutes drive. The hotel is right beside a KFC. There are a few restaurants and a bar nearby as well. Taxis are easy to get at the hotel. Depending on your destination, fare is from 5USD up. Casco Viejo is about 15 minutes away. Amenities: I didn’t really love the amenities. They were no toothbrush/toothpaste provided and other common things that I expected as it relates to amenities. Birthday: It was my spouse’s birthday and we went out and came back and saw that the hotel left a delicious slice of cake, fruits and a letter on our table for my spouse. THANK YOU!!!!😊😊😊😊😊 The hotel was clean. The lobby area is great for photos. The check in process was smooth. The pool has a bar and restaurant with reasonable prices! We enjoyed our stay 😊😊😊

1) First 3 nights, pool was closed for renovation. Reception said ”No pool available”. Only this, I thought, the pool was completely closed. On the forth day, I saw, guests were swimming. I asked the reception. ”Yes, you can swim”. Why the reception could not inform us only 3 days closed? 2) No towel after cleaning. Also first 3 nights. I thought that the clean team forgot to leave it, but it was not forgetting, but not ready. Towels were delivered around 19:00 first 3 nights. I called the reception every night and they said ”We inform the responsible staff” and waited for hours. Why reception didn't answer ”Towels will be delivered around 19:00 today” or advised us for delay delivering in advance? Then I didn't have to call the reception every day. Anyway, I had to wait to take shower till 19:00. Outside was 30degrees, and I wanted to take a shower immediately. 3) Weak WIFI. WIFI at Reception was with 96 Mbps, however, room at the door was 14 Mbps and at bed, no signal anymore. At desk also 2 Mbps or no signal. It's impossible to watch streaming like Netflix or web meeting. Also no smart TV. 4) My room card key was invalided every day. I had to go to the reception after back to the hotel (Elevator works with valid room card key). If no guests are at the reception, it takes soon, but one day, big group was there, and I had to wait more than 10min or more. I had a take away food, and it was no more warm when I was back to the room. 5) They asked me an advance payment even flex rate booking. They need cash? 6) No refrigerator in a room.