Agua Hotels Riverside Reviews

In general it was good. The stuff was very responsive. When we had a problem with our fridge, they replaced it very quickly. We appreciated the breakfast and the place for it was spacious.

Good hotel, very quiet, well located geographically (in the middle of big cities like Albufeira and Lagos) Friendly staff. Cleanliness to be reviewed at bathroom level. Breakfast buffet not bad but could be more varied.

Fabulous. I loved

Very simple breakfast, one of the simplest I have ever seen for €9 per person, very little. We asked for a double bed. They did not have it ready. The check-in was at 5:00 p.m. and on top of that they charged us a tax, which apparently is new in Portugal, of €4 for one day. I don't understand what has happened to the hotel. We have been many times and it is a chain that we like. We have been to all their hotels. The staff is too straight-laced. Not very close to customers, something else that is not common in the chain. Anyway, I hope that this review reaches everyone, mainly the hotel management.

Overall it was a good experience. The bedroom with bathroom includes a living room and a small kitchen. Access conditions to the SPA could be better, as we have to walk more than half the way along the street no matter which route we take, which becomes cold and unpleasant, perhaps covering the sides of the corridors and the passage on one side of the hotel for the other was a good option. The same happens when going to the restaurant. Many children in the pool and jacuzzi, jumping into the pool and running around the pool, which makes the space not very pleasant to use. Breakfast is good, lots of bread, sweets, pastries and a coffee machine. However, for a 4* star hotel, there is little variety of fruit, there is no smoked salmon, avocado, or options for people with celiac disease, lactose-free milk only on request. Very friendly staff and excellent cleaning!