The GrandResort - Limited Edition by Leonardo Hotels

The GrandResort - Limited Edition by Leonardo Hotels Reviews

The GrandResort - Limited Edition by Leonardo Hotels

Amathountos 127, Pareklisia, CyprusView Hotel Details
The GrandResort - Limited Edition by Leonardo Hotels
The GrandResort - Limited Edition by Leonardo HotelsThe GrandResort - Limited Edition by Leonardo HotelsThe GrandResort - Limited Edition by Leonardo Hotels
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The GrandResort - Limited Edition by Leonardo Hotels Guest Reviews

4.3/5
Very Good
75 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.4
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All Reviews(75)
Positive reviews(70)
Reviews with photos/video(7)
Negative reviews(5)
C cha
Deluxe Room with Inland View
Stayed in Oct 2023
Friends
8 review
3.2/5
Posted on Oct 18, 2023
Half an hour from airport but a bit far from old town. The beach was nice with relevant facilities. However, this hotel is a bit old especially inside the room. Highly doubt if this is really worth 5 stars.
Veronika
Deluxe Room with Inland View Non smoking
Stayed in Oct 2022
Family
7 review
4.2/5
Very Good
Posted on Dec 28, 2022
Wonderful hotel on the outskirts of Limassol.It takes around 50 mins on the bus to get to the downtown.Overalll experience is very good.Great breakfast,loads of choice
JunFung
Deluxe Room with Inland View
Stayed in Apr 2023
Business travelers
22 review
4.5/5
Great
Posted on Jun 20, 2023
Good as usual.....stayed many times
Guest User
Deluxe Room with Inland View
Stayed in Jul 2022
Solo travelers
2 review
4.5/5
Great
Posted on Jul 24, 2022
Amazing if you just want to relax by the pool or beach. Much better than expected. Images don’t really do it justice. Service at the beach restaurant a bit slow though.
Cla41
Deluxe Room with Sea View
Stayed in Apr 2022
Friends
157 review
3.5/5
Posted on Apr 30, 2022
Nice overall experience but the lobby looks a little tired!
Marmelad Klaudia
Deluxe Room with Sea View
Stayed in Oct 2021
Business travelers
12 review
4.5/5
Great
Posted on Oct 22, 2021
Nice hotel, great location, spacious and clean rooms. There are questions about serving food in the restaurant, and the buffet is not very varied. I would not recommend taking full meals other than breakfast. Spa zone great also
lulua4
Deluxe Room with Sea View
Stayed in Jun 2023
Friends
4 review
5.0/5
Outstanding
Posted on Sep 27, 2023
The rooms are clean and well-equipped, and the service is warm and thoughtful. The airport to Ballymassol line has a stop at the hotel, which is very convenient. The hotel's swimming pool is great, and the garden leads directly to the beach. Some of the beach chairs are under the palm trees so they won't get too hot. The shadows of the trees are dancing and it's very comfortable. Food prices are moderate and acceptable. Overall very satisfied.
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Maksymilian K
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 7, 2024
Trully amazing experience. Beautiful hotel freshly renovated. Warm and helpful staff ( Yannis server simply best of the best) and great animation team that kept kids and adult entertained. Food and dining simply incredible. We had high expectations going there and all were exceeded. Worth every penny and this is the type of place you want to come back
6/7
Response from Property: Dear Maksymilian, Thank you for such a great review. We are delighted to hear that GrandResort by Leonardo Hotels exceeded your high expectations and provided you with a memorable experience. The passion and dedication of our staff, including our commendable colleague Yannis, play a pivotal role in crafting the warm and hospitable environment we are known for. Our animation team is always thrilled to know they have successfully kept both our younger guests and adults entertained and engaged throughout their stay. It brings us joy to learn that the variety and quality of our culinary offerings have greatly impressed you. We take pride in the recent renovations that have further enhanced the beauty and comfort of our establishment, ensuring each guest enjoys the luxury and sophistication that we strive to provide. We look forward to a return visit from you in the future. Best wishes, Jamie Ellis Guest Service Manager
Guest User
Stayed in Jul 2024
Family
0 review
5.0/5
Outstanding
Posted on Jul 6, 2024
We had an amazing time at this great hotel. Not only were the staff extremely professional and efficient, they were also incredibly warm and open, which added so much to the experience. We enjoyed everything the hotel had to offer, and a special shout out to Sofia from the entertainment staff and to the head of Guest Relations, who both made our stay particularly memorable.
Guest User
Stayed in Jul 2024
Other
0 review
5.0/5
Outstanding
Posted on Jul 5, 2024
We were there on a week all inclusive holyday organised by TUI. All was excellent for a hole stay! Some details :) there we go: - restaurants - real 5star food, very wide variety (meat beef, lamb, pork, chicken or fish - every day different dish, seafood salads, fresh salads, fruits, lovely pies, cheesekakes - with edible gold or silver elements ! , local sweets halvas and event GLUTEN and LACTOSE free buffet. Staff very helpful, cheerful with good sense of humor (Nicola - 6stars!) - beach - lovely, sandy, peaceful beach (towels, sunbeds, umbrellas included) - rooms - good size, cleaned regularly, good AC - entertainment - there was a team of young people (Remarc Internationl - Sofia, Raphael - 6 stars!) organising morning stretching, activities in the swimming pool, evening shows, karaoke taking care of the kids. Live music every evening (good singers, pop, rock classics but also ethnic greek or even kind of jazzy stuff). - local trips - there is ald town in Limassol to visit in few hours, sea coast attractions and even decent hight mountains (1h drive by car away) We were looking for a quiet hotel with sandy beach and good food - all ticket!
Adventure664020
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 24, 2024
We were placed in the Grand Resort following a cancellation of our flight, the hotel staff were amazing especially Ariadue and Stelios on concierge, they couldn’t help us enough and were so friendly and informative. The hotel itself is beautiful and we would be delighted to visit again in the future. Thank you so much for making a difficult time so much easier.
Sonya S
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 24, 2024
The resort itself was nice but there was one staff member that was absolutely amazing with her customer service and joyfulness. Her name was Sortilaula. She was so kind and so friendly and really made our experience and our trip to Cyprus amazing!
Response from Property: Dear Sonya, Thank you for such a positive review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. It would be a pleasure to welcome you back. Best wishes, Jamie Ellis Guest Service Manager
kathy p
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 19, 2024
Where do we begin. Great location and beach was so nice .................sad to have stayed only 2 nights but will be back very very soon. Hopefully soo ner than later -.......... check out the sushi on the main level. Very tasty and filling so gooodddd
Response from Property: Dear Kathypi, Thank you for such a positive review. It is wonderful that you had such a great experience at The GrandResort - Limited Edition by Leonardo Hotels. We are delighted that you enjoyed the prime location, our beautiful beachfront, and the delightful sushi at our main level restaurant. Our team strives to provide exceptional dining experiences, and it’s gratifying to hear that we met your expectations. It would be a pleasure to welcome you back. Best wishes, Jamie ellis Guest Service Manager
Compass34024526474
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 9, 2024
This hotel was a really good getaway. if you are looking for good service and a property that allows you to relax, then I suggest this hotel.... Its obvious that the management team leads by example and was very helpful in enhancing our experience. I had the pleasure to chat with the GM a couple of times and assured him of my return. This vacay was a gift from my wife and was much needed. She choose a great place to spend my birthday.
Response from Property: Dear Guest, Thank you for this great review. We are thrilled to hear that our services and property provided the perfect setting for a relaxing getaway. It is always gratifying to know that our management team's commitment to hospitality has contributed positively to your experience. The entire team is delighted that you had the opportunity to interact with our General Manager and that his efforts resonated with you, ensuring a memorable birthday celebration. We take pride in the luxury and comfort our hotel exudes and are pleased that these elements stood out during your stay. From our well-appointed accommodations to our diverse culinary offerings and engaging activities, our goal is to create an environment where our guests can enjoy the highest standards of service and hospitality. Celebrating special occasions is part of the joyous experiences we love to provide for our guests, and knowing that your wife's thoughtful gift was well received fills us with great joy. We are committed to making each visit a cherished memory and it's heartening to learn that we succeeded in doing so for your birthday. We look forward to welcoming you back soon. Kind regards, Jamie Ellis, Guest Service Manager
DayTrip46518256544
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 9, 2024
Fantastic Spa. I had a full body massage, a pedicure and mini treatment (back massage) on different days. All of the treatments were fantastic. I felt so relaxed after my full back massage and all the knots in my shoulders were gone. Really lovely staff. Special thanks to Panos and Yiota. If visiting the hotel again would definitely book in for treatments again.
Response from Property: Dear Guest, Thank you for this great review. We are thrilled to hear that your full body massage, pedicure, and mini treatment not only met but exceeded your expectations, leaving you feeling relaxed and rejuvenated. Our spa team, including Panos and Yiota, is truly passionate about delivering exceptional service and it is always rewarding to know when we have made a memorable impact on our guests' experiences. The Oasis Spa by Aegeo Spa at The GrandResort - Limited Edition by Leonardo Hotels is dedicated to providing a haven of tranquility and wellness, and we are pleased that we could provide you with an oasis of relaxation during your stay. We sincerely appreciate your recognition of our staff's efforts to make your spa treatments remarkable. It is our privilege to have had the opportunity to serve you, and we're glad you found our team to be so welcoming and professional. We look forward to welcoming you back soon. Kind regards, Jamie Ellis, Guest Service Manager