The Peninsula Paris

The Peninsula Paris Reviews

The Peninsula Paris

19 Av. Kléber, Paris, 75116, FranceView Hotel Details
The Peninsula Paris
The Peninsula ParisThe Peninsula ParisThe Peninsula Paris
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The Peninsula Paris Guest Reviews

4.8/5
Amazing
65 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(65)
Positive reviews(33)
Reviews with photos/video(12)
Great service(14)
Awesome stay(12)
Awesome rooms(7)
Guest User
Deluxe King Room
Stayed in Oct 2023
Business travelers
22 review
4.2/5
Very Good
Posted on Oct 17, 2023
I stayed in the peninsula hotel for three nights during my trip in Paris, it was a wonderful time and and it’s worth to stay and off course it is very peninsula. the restaurant call Lili tastes so good,thanks for their team work especially Tien who work on several issues that I was concerned about during my stay, let me feel that it was not only a five star hotel but his attitude and find the solution making you feel home away from home. One regret is the rooftop closed during my stay but hopefully will reopen soon for the guests soon. .
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Timothée
Premier Room (King)
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 10, 2023
Good for story caption with family
Response from Property: Dear Sir,Thank you for your comment and rating. We are delighted that you enjoyed your visit at The Peninsula Paris.We look forward to seeing you again soon.Best regards,Vincent Pimont - Managing DirectorThe Peninsula Paris
CHIN CHIEN
Deluxe Room
Stayed in Apr 2022
Family
17 review
5.0/5
Outstanding
Posted on Apr 8, 2022
Very nice hotel. Swimming pool is so nice. Services are great. Check in is fast too.
6/9
YUEHAN LU
Premier Room (King)
Stayed in Jun 2024
Solo travelers
70 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The world's top 100 luxury hotel, hardware facilities, warm service, all impeccable, fully reflects the romance of France! Communicated flight information in advance, and specially delayed check-out, thank you, hope to see you again!
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6/7
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay and the service in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Geloutouguang
Deluxe King Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The Peninsula Hotel in Paris is always the best choice. It is located near the Arc de Triomphe and within walking distance to the Champs Elysees. It is very close to everything. The key is the service and the room quality is great. The penthouse suite I chose this time has a very beautiful small balcony, where you can have a cup of coffee and enjoy the unique Parisian scenery.
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Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Junior Twin Suite
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Although the facilities and equipment were built 10 years ago and the style is a bit outdated, the overall layout is still very reasonable. The service is impeccable. When we checked in, the guy at the front desk took us on a hotel tour and introduced the various restaurants (Chinese and Cantonese cuisine, Michelin three stars), bars, building structure, various functions and usage methods of room facilities. Very considerate service. The location of the hotel is very good, right next to the Arc de Triomphe. You can see the Arc de Triomphe when you go out. This is a hotel that is absolutely impossible to find fault with, which is rare.
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6/7
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Uncle Tiger
Premier Room (King)
Stayed in Jan 2024
Business travelers
10 review
4.7/5
Amazing
Posted on Feb 2, 2024
1. The level of the peninsula. Especially like the front desk! Sebastien and his manager patiently found a suitable room and upgraded it, and accompanied us to the room for a detailed introduction. The service level is very high, like it👍 2. Fortunately, I met compatriot Wang Yuzhen at the front desk two days later. Helped us secure a reservation at a Michelin restaurant and provided a lot of great advice. Warm attitude and professional service! Like 👍 3. Ctrip’s service👎: Through this trip, I have a better understanding of Ctrip’s current inaction! Except for booking a room (you can't book a room that satisfies the members), we can't coordinate or communicate anything for you. From the most junior customer service contact, to the supervisor, and the so-called complaint manager, the attitude is so bad that it is outrageous. It’s clear that they only book rooms and can’t handle anything else, no matter how much money you spend on Ctrip or how many years you have supported it! No matter you are a black diamond member or an ordinary member, the service is always bad! In particular, the level of complaint housekeepers needs to be improved. If they cannot handle matters themselves, they will not upgrade them for the customers. They will hide the truth and pretend to be deaf and do nothing while the customers are on the road and have no time to ask questions one by one! The service level is so different from that of foreign companies that have been with us for a century, and it’s shameful! This may be the gap and the fate of some short-lived companies!
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Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Deluxe King Room
Stayed in Jan 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Paris Peninsula, highly recommended! ! The breakfast is rich and delicious! The service is considerate and decent! Will stay here again! PS: The room is very new
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Deluxe King Room
Stayed in Oct 2023
Couples
7 review
5.0/5
Outstanding
Posted on Oct 8, 2023
I'm super satisfied. It's a luxurious hotel with considerate and complete facilities and a convenient location. It's worth staying again. The Memorial Day Hotel specially arranged the decoration for the anniversary, and the romantic French culture is incisive and exquisite.
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Pipiludadi🏀
Premier Room (King)
Stayed in Aug 2023
Family
39 review
5.0/5
Outstanding
Posted on Aug 16, 2023
The hotel is high-end and luxurious. Although the price is high, the corresponding service, location and comfort are also worth the money. The peninsula is worthy of being a peninsula. Paris for a week is very comfortable and very satisfied!
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir,Thank you for your comment and rating. We are delighted that you enjoyed your visit at The Peninsula Paris.We look forward to seeing you again soon.Best regards,Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Premier Room (Twin)
Stayed in Jul 2023
Solo travelers
18 review
5.0/5
Outstanding
Posted on Jul 26, 2023
This hotel is very good. There is Chinese service at the front desk. The waiter is a Chinese girl who felt at home and sent us to the room. The room is also very large. They even gave me an upgrade with a balcony, which is very considerate. This is the best hotel I stayed in France very close to the Champs Elysees. You can walk.
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir,Thank you for your comment and rating. We are delighted that you enjoyed your visit at The Peninsula Paris.We look forward to seeing you again soon.Best regards,Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Premier Room (King)
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 10, 2024
The room is large, the service in each department is very serious, and the staff is very nice
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Deluxe King Room
Stayed in Jul 2023
Couples
19 review
5.0/5
Outstanding
Posted on Jul 23, 2023
fully equipped Hygiene: clean and meticulous nice environment Service: Professional and courteous
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir,We would like to thank you for your rating.We hope we will have the pleasure to welcome you back soon.Best regards,Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Premier Room (King)
Stayed in Jul 2023
Family
10 review
5.0/5
Outstanding
Posted on Jul 19, 2023
The service is very good. The breakfast and the Top bar are the highlights. The Michelin two-star restaurant on the top floor can see the Eiffel Tower and catch up with the National Day air show. It is a very good viewing spot
Original TextTranslated by Google
6/9
Response from Property: Dear Madam, dear Sir,Thank you for your comment and rating. We are delighted that you enjoyed your visit at The Peninsula Paris.We look forward to seeing you again soon.Best regards,Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Junior King Suite
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Stayed for a few nights, it was very good, the consistent standard of Peninsula! Would stay again.
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris