The Peninsula Paris

The Peninsula Paris Reviews

The Peninsula Paris

19 Av. Kléber, Paris, 75116, FranceView Hotel Details
The Peninsula Paris
The Peninsula ParisThe Peninsula ParisThe Peninsula Paris
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The Peninsula Paris Guest Reviews

4.8/5
Amazing
75 review
Verified reviews
Location4.8
Amenities4.8
Service4.5
Cleanliness4.8
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All reviews(75)
Positive reviews(39)
Reviews with photos/video(13)
Great service(17)
Awesome stay(9)
Awesome rooms(7)
Guest User
Deluxe King Room
Stayed in Sep 2023
Business travelers
47 review
4.2/5
Very Good
Posted on Oct 16, 2023
I stayed in the peninsula hotel for three nights during my trip in Paris, it was a wonderful time and and it’s worth to stay and off course it is very peninsula. the restaurant call Lili tastes so good,thanks for their team work especially Tien who work on several issues that I was concerned about during my stay, let me feel that it was not only a five star hotel but his attitude and find the solution making you feel home away from home. One regret is the rooftop closed during my stay but hopefully will reopen soon for the guests soon. .
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Timothée
Premier Room (King)
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 9, 2023
Good for story caption with family
Response from Property: Dear Sir,Thank you for your comment and rating. We are delighted that you enjoyed your visit at The Peninsula Paris.We look forward to seeing you again soon.Best regards,Vincent Pimont - Managing DirectorThe Peninsula Paris
CHIN CHIEN
Deluxe Room
Stayed in Mar 2022
Family
18 review
5.0/5
Outstanding
Posted on Apr 7, 2022
Very nice hotel. Swimming pool is so nice. Services are great. Check in is fast too.
6/9
Anonymous User
Grand Premier King Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The hotel was beautiful and stylish, and the service was attentive and absolutely wonderful. I feel so happy to have been able to spend such precious time at this hotel. It was a wonderful hotel and I would like to stay there again.
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Response from Property: Dear Madam, dear Sir, We’re delighted to hear that you enjoyed your stay and appreciated our service. We look forward to welcoming you back in the future.Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
YUEHAN LU
Premier Room (King)
Stayed in May 2024
Solo travelers
61 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The world's top 100 luxury hotel, hardware facilities, warm service, all impeccable, fully reflects the romance of France! Communicated flight information in advance, and specially delayed check-out, thank you, hope to see you again!
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6/7
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay and the service in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Geloutouguang
Deluxe King Room
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The Peninsula Hotel in Paris is always the best choice. It is located near the Arc de Triomphe and within walking distance to the Champs Elysees. It is very close to everything. The key is the service and the room quality is great. The penthouse suite I chose this time has a very beautiful small balcony, where you can have a cup of coffee and enjoy the unique Parisian scenery.
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Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Anonymous User
Premier Room (Twin)
Stayed in Sep 2024
Booked for others
10 review
4.3/5
Very Good
Posted on Oct 8, 2024
The hotel is good, but as a super luxury five-star hotel, there is a charge for extra beds for children. Other hotels can add extra beds for free.
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Response from Property: Dear Madam, dear Sir, Thank you for taking the time to write us a comment after your stay in our hotel. We are really sorry to read that your stay did not live up to your expectations. Please be assured that your comments has been passed on to the entire team.We hope to have the opportunity to provide you with an experience that truly reflects the values of our property during your next visit. Respectfully,Vincent Pimont – Managing Director The Peninsula Paris
Guest User
Junior Twin Suite
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Although the facilities and equipment were built 10 years ago and the style is a bit outdated, the overall layout is still very reasonable. The service is impeccable. When we checked in, the guy at the front desk took us on a hotel tour and introduced the various restaurants (Chinese and Cantonese cuisine, Michelin three stars), bars, building structure, various functions and usage methods of room facilities. Very considerate service. The location of the hotel is very good, right next to the Arc de Triomphe. You can see the Arc de Triomphe when you go out. This is a hotel that is absolutely impossible to find fault with, which is rare.
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6/7
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Uncle Tiger
Premier Room (King)
Stayed in Dec 2023
Business travelers
14 review
4.7/5
Amazing
Posted on Feb 2, 2024
1. The level of the peninsula. Especially like the front desk! Sebastien and his manager patiently found a suitable room and upgraded it, and accompanied us to the room for a detailed introduction. The service level is very high, like it👍 2. Fortunately, I met compatriot Wang Yuzhen at the front desk two days later. Helped us secure a reservation at a Michelin restaurant and provided a lot of great advice. Warm attitude and professional service! Like 👍 3. Ctrip’s service👎: Through this trip, I have a better understanding of Ctrip’s current inaction! Except for booking a room (you can't book a room that satisfies the members), we can't coordinate or communicate anything for you. From the most junior customer service contact, to the supervisor, and the so-called complaint manager, the attitude is so bad that it is outrageous. It’s clear that they only book rooms and can’t handle anything else, no matter how much money you spend on Ctrip or how many years you have supported it! No matter you are a black diamond member or an ordinary member, the service is always bad! In particular, the level of complaint housekeepers needs to be improved. If they cannot handle matters themselves, they will not upgrade them for the customers. They will hide the truth and pretend to be deaf and do nothing while the customers are on the road and have no time to ask questions one by one! The service level is so different from that of foreign companies that have been with us for a century, and it’s shameful! This may be the gap and the fate of some short-lived companies!
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Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Deluxe King Room
Stayed in Jun 2024
Family
36 review
4.2/5
Very Good
Posted on Oct 4, 2024
The hotel service is generally OK. A week before the Olympics, the service staff will help you apply for the pass. However, because I ordered an extra breakfast, I was charged an extra 1,000 RMB without prior notice. In the past, Rosewood and other hotels of the same standard allowed you to order whatever breakfast you like, and no one charged extra. Other facilities were OK. I hope the breakfast standard can be improved. After all, the breakfast fee was charged when I booked the room.
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Response from Property: Dear Madam, dear Sir, Thank you for sharing your feedback. We're glad you found the service generally satisfactory, but we apologize for the extra charge for your breakfast without prior notice. Your comments about breakfast standards and pricing are valuable to us, and we will take them into consideration for improvement. We hope to provide you with a better experience next time.We look forward to welcoming you again soon, Yours sincerely, Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Deluxe King Room
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Paris Peninsula, highly recommended! ! The breakfast is rich and delicious! The service is considerate and decent! Will stay here again! PS: The room is very new
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Deluxe King Room
Stayed in Sep 2023
Couples
7 review
5.0/5
Outstanding
Posted on Oct 8, 2023
I'm super satisfied. It's a luxurious hotel with considerate and complete facilities and a convenient location. It's worth staying again. The Memorial Day Hotel specially arranged the decoration for the anniversary, and the romantic French culture is incisive and exquisite.
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris
Pipiludadi🏀
Premier Room (King)
Stayed in Jul 2023
Family
39 review
5.0/5
Outstanding
Posted on Aug 16, 2023
The hotel is high-end and luxurious. Although the price is high, the corresponding service, location and comfort are also worth the money. The peninsula is worthy of being a peninsula. Paris for a week is very comfortable and very satisfied!
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir,Thank you for your comment and rating. We are delighted that you enjoyed your visit at The Peninsula Paris.We look forward to seeing you again soon.Best regards,Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Premier Room (Twin)
Stayed in Jun 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on Jul 26, 2023
This hotel is very good. There is Chinese service at the front desk. The waiter is a Chinese girl who felt at home and sent us to the room. The room is also very large. They even gave me an upgrade with a balcony, which is very considerate. This is the best hotel I stayed in France very close to the Champs Elysees. You can walk.
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir,Thank you for your comment and rating. We are delighted that you enjoyed your visit at The Peninsula Paris.We look forward to seeing you again soon.Best regards,Vincent Pimont - Managing DirectorThe Peninsula Paris
Guest User
Premier Room (King)
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 9, 2024
The room is large, the service in each department is very serious, and the staff is very nice
Original TextTranslated by Google
Response from Property: Dear Madam, dear Sir, Thank you very much for your comment. We are delighted to read that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again very soon, Respectfully, Vincent Pimont - Managing DirectorThe Peninsula Paris