Hôtel de Berri Champs-Élysées, a Luxury Collection Hotel, Paris Reviews

The hotel charged me extra 700 EUR. Still not complete the refund. Very disappointed.not recommended

Hotel front desk and concierge is very friendly and helpful . Staffs in the lounge bar and restaurant are very warm and friendly too. Room is very big in Paris standard. Room design is tasteful, graceful yet modern. The only thing annoyed me very much is that the housekeepers are very rude. Everything else seems fine,except the controlling pad surface is a bit dusty. I lived there for 3 nights, everyday there are someone coming to my room without knocking the door or telling me who that is. First day I was quite shocked, I thought it was my problem because I didn't turn on the 'Do not disturb' light. That's fine. The second day, I had the 'Do not disturb' light on, someone(housekeeper) still opened my door without knocking the door or telling me who that is. That was very awkward. I feel no privacy in the room as someone could just come into your room without any notice . That annoyed me very much. I mean, what is the point of 'Do not disturb' button ??!! Later I turned off the 'Do not disturb' light and turned on 'Please make up room' light. I went out of the room and saw the housekeeper in the there. I kindly asked her could she make up my room for me. She seems unhappy and told me that It is too late and she is off already . Come on, it was only 4pm, and I am going to stay there another night. I came back after one hour , saw the ' Please make up room' light still on, so I didn't expect my room was made. Luckily someone cleaned my room but didn't turned off the light. Then it was the 3rd day, I had the late check out till 3pm and I had the 'Do not disturb' light on. You know what happened? The housekeeper opened my door without any notice again while I was in the room and said DO NOT DISTURB. It was obvious light color and I am really annoyed by that. If it happened once , ok. But everyday for 3 consecutive days ???! All the other staffs are fine but I do think it lacks housekeeping training. It ruined all the privacy and trust etc. If it is only for the room, and concierge etc I like it. The housekeeping is terrible and disappointing.

the maids are very kind, the prices are affordable, the food is delicious, the rooms are clean and tidy

+ Very good location, good breakfast (both choice and quality of products), nice lobby bar. - Too many useless “features” and design “ideas” in the room, generally feels overpriced as most things in Paris and has nothing to do with Luxury Collection.

The location of the hotel is very good, and the design style is also very exquisite. The only thing is that the suite given to us at the beginning was on the basement floor. It had windows, but it was still a bit damp, so we moved to the first floor the next day, and there was a skylight right above the bed. As soon as the sun shines on the bed, I don't know what to think.

The hotel is older but the location is great. The hotel staff were very polite, but the breakfast was average. Overall, the price/performance ratio is not high

More than 5,000 yuan a night, dilapidated. Not worth the price. How did Ctrip give such high evaluations? Please avoid lightning

It's very good. The service of the hotel is also good. I will choose this hotel again next time I come. Compared with other hotels, this one is relatively cost-effective. There are so many large and small hotels in Paris. It's not easy to choose the one you like. The environment Hygiene in all aspects is good

It's very good. I'll come here again if I have the chance.

Ordered for a customer, you are still wrong

The hotel is near the Champs-Elysees Avenue. It is more convenient to travel and shop. The service staff of the hotel are also very enthusiastic. It was a very good experience

Great, I'll come again next time

The room is nice and comfortable

Very clean, great location