To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(185)
Positive reviews(180)
Reviews with photos/video(44)
Easy to get around(50)
Convenient location(45)
Friendly owner(35)
Close to metro(26)
Delicious breakfast(18)
Small room size(14)
Great value for money(11)
Loved the view(10)
Negative reviews(5)
TonyTran
Suite Double
Stayed in jun 2024
Family
4 review
5.0/5
Outstanding
Posted on 2 jul 2024
Next to Gare de l'Est, this is a good hotel to choose when you arrive to Paris. Clean, spacing room, full amenties and great customer service are the good points.
Plus; you have a good view from your windows too
Response from Property: Dear TonyTran, Thank you very much for your rating and your comments. We are glad you enjoyed your stay with us! Best Regards, Sarah LIANO, Quality Manager
Guest User
Standard Double
Stayed in jun 2024
Family
11 review
2.0/5
Posted on 24 jun 2024
The area surrounding is so dangerous, and the hotel basically have No service at all. Room super tiny not even have kettle for your nice culpa tea :(
Response from Property: Dear Guest, We are sorry that you did not feel comfortable in our neighborhood and we have well noted your remarks about your room, please be assured that your feedback has been passed on to the team and steps will be taken to rectify the issues you encountered. Best Regards, Sarah LIANO, Quality Manager
Guest User
Standard Double
Stayed in jun 2024
Family
1 review
4.7/5
Amazing
Posted on 13 jun 2024
Everything was excellent except the price and the carpet cleanliness of our room.
Response from Property: Dear Madam, Sir,First of all we would like to than you very much for taking time to share with us your experience at the hotel.We are deeply sorry to read that the carpet of he room was not enough clean. We inform you that on October we will be on full renovation and all the carpet will be out.Looking forward to have the pleasure to welcoming you again at the hotel, we remain at your entire disposal.Kind regards,Sandrine MUZARDHotels Sales Manager of Paris
Jean
Superior Double
Stayed in abr 2024
Business travelers
4 review
4.2/5
Very Good
Posted on 2 may 2024
Location: if you need a hotel not far from Gare du NOrd but do not want to be located there, gare de l'est is the second best option (only 10 minutes walk). For business travel, it does the tricks perfectly. Also, what a view from this room (see pictures of the Eiffel Tower and Sacré Coeur).
Cleanliness: while the hotel rooms are getting a bit old and you can see it, cleanliness was perfect.
Service: good, nothing much to share. Smiling greeting, quick check out.
Facilities: bit minimalistic, but the desk to work on was perfect and provided really a lot of space. Again, for business travel it is a game changer.
Response from Property: Dear Jean,Thank you very much for your rating and your comments. We are glad you enjoyed your stay with us and we will be very happy to welcome you again for your next trip in Paris!Best Regards,Sarah LIANO, Quality Manager
terrie lee
Standard Double
Stayed in jul 2024
Solo travelers
12 review
4.7/5
Amazing
Posted on 19 ago 2024
It’s just across from Gare de L’Est which is very convenient with access to lines 1 and 7.
Hotel staff members are very friendly and helpful. When I asked about how to get to destinations, they will show me the quickest and the most efficient way to get to places. The metro entrance is right in front of the hotel.
Response from Property: Dear Terrie Lee, We thank you for the time taken to share your feedback about your recent stay with us and we are glad to see you enjoyed it! We hope to have the pleasure to welcome you again very soon in Paris!
ck124
Standard double Room
Stayed in dic 2023
Couples
9 review
4.0/5
Very Good
Posted on 13 dic 2023
great location, clean bedding, just a bit small room, a bit noisy
Chiu
Standard Double
Stayed in feb 2024
Family
9 review
4.7/5
Amazing
Posted on 19 feb 2024
Hotel location is very good. Nearby the train station.
Hotel is clean. Overall is good.
Response from Property: Dear Chiu,Thank you very much for the time taken to share your comments, we are very pleased you enjoyed your stay in our hotel! Sarah LIANO, Front Office Manager
Ray
Standard double Room
Stayed in jul 2023
Business travelers
4 review
4.2/5
Very Good
Posted on 10 jul 2023
Location is unbeatable. Check in process was smooth. Room is small, few amenities and AC not functioning well. Breakfast is very good and good value for €15. Highly recommended.
Anonymous User
Standard double Room
Stayed in jul 2023
Solo travelers
3 review
4.5/5
Great
Posted on 11 sep 2023
Everything that one would expect from a Holiday Inn chain. Might be quite noisy in the evenings if your room faces the train station. But windows provide good soundproofing.
Guest User
Premium King Room
Stayed in dic 2023
Business travelers
90 review
4.5/5
Great
Posted on 18 dic 2023
Very nice hotel with spacious and clean room, the breakfast is good, excellent stay for a short trip
Anonymous User
Standard double Room
Stayed in ago 2023
Couples
5 review
3.7/5
Posted on 5 sep 2023
Decent hotel in a great location, right opposite a metro station makes travelling around Paris very convenient.
Was awaken by the fire alarm on our last night due to the kitchen preparing breakfast, other than that all was good and great.
Prathyaksha
Suite
Stayed in ago 2023
Family
1 review
5.0/5
Outstanding
Posted on 30 ago 2023
We enjoyed our stay at Holiday Inn. It’s just opposite to the station and was very convenient for us to catch our train early morning. It’s also close to the Metro and getting to all the attractions was a breeze.
Fadi
Standard double Room
Stayed in oct 2023
Solo travelers
3 review
3.5/5
Posted on 15 oct 2023
It could more better in room quality and cleanliness as a holiday inn brand hotel.
CL7
Suite
Stayed in jul 2023
Family
3 review
4.5/5
Great
Posted on 28 jul 2023
The location is right at the Gare L’Est. It is very convenient. You can go to a lot of tourist places without changing lines. The only drawbacks are the cleanliness. Sometimes there is hair in the towel. The carpets have some stains and grey. The best of all is the buffet breakfast. It is the most delicious breakfast among the hotels we stayed.
Anonymous User
Standard double Room
Stayed in ene 2023
Travel with friends
24 review
4.2/5
Very Good
Posted on 17 ene 2023
Good location near magenta metro
near halal food
near bus station
easy to access attraction place