InterContinental Hotels Paris - Champs-ELYSÉES Etoile

InterContinental Hotels Paris - Champs-ELYSÉES Etoile Reviews

InterContinental Hotels Paris - Champs-ELYSÉES Etoile

64 Av. Marceau, Paris, FranceView Hotel Details
InterContinental Hotels Paris - Champs-ELYSÉES Etoile
InterContinental Hotels Paris - Champs-ELYSÉES EtoileInterContinental Hotels Paris - Champs-ELYSÉES EtoileInterContinental Hotels Paris - Champs-ELYSÉES Etoile
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InterContinental Hotels Paris - Champs-ELYSÉES Etoile Guest Reviews

4.2/5
Very Good
43 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(43)
Positive reviews(41)
Reviews with photos/video(3)
Negative reviews(2)
Explorer Bear
Premium King Room
Stayed in May 2023
Couples
77 review
4.7/5
Amazing
Posted on Jun 12, 2023
Once we checked in and found that our room is facing the country yard which is not what we preferred. Also, the room is next to the service lift.
Response from Property: Dear Explorer Bear, Thank you for taking the time to share your feedback following your recent stay with us. The room type you booked is only offered with views overlooking our courtyard, appreciated for their quietness. Next time you travel with us, make sure to book a room mentioning "City View". Despite this we are glad that you had an enjoyable time with us and hope to welcome you back very soon. Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées
Omer Zahid
Classic Queen Room
Stayed in Jul 2023
Couples
1 review
3.5/5
Posted on Jul 22, 2023
Location excellent but room sizes small. They should have option of suite rooms also.
Response from Property: Dear Omer,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our excellent location.We understand your concern about the room sizes. We strive to provide a variety of room options to suit different guest needs and preferences. We actually have several Junior Suites and Suites, however they must have been already booked. We hope to have the opportunity to welcome you back in the future, and hopefully, with even more room options to choose from.Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées
Siu Wai Ray
Junior King Suite With Terrace
Stayed in Oct 2022
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 15, 2022
Good!!
Response from Property: Dear Siu Wai Ray,We are delighted that you had a very enjoyable time during your recent stay with us. We hope to get an opportunity to welcome you back very soon.Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées
Wangxiaodouzi0128
Premium King Room
Stayed in Jan 2024
Business travelers
73 review
5.0/5
Outstanding
Posted on Jan 28, 2024
This was my first time staying at this hotel and I booked a lot of rooms at once. Overall good
Original TextTranslated by Google
Response from Property: Dear Wangxiaodouzi0128,Thank you so much for your kind review!We are delighted to hear that you had a positive experience during your first stay with us. We will definitely inform our staff about your satisfaction with their service.We hope to welcome you back the next time you're in Paris!Best regards,The InterContinental Paris Champs-Elysées Team
Anonymous User
Premium King Room
Stayed in Aug 2023
Solo travelers
235 review
3.5/5
Posted on Aug 13, 2023
Pros: Great location, lots of staff Disadvantages: The room is small, the bathroom is simple, the gym is too bad, and there is no swimming pool. In terms of the price of three or four thousand, it is still a bit disappointing. 3.5.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location and the professionalism of our staff. Rest assured that we will share your compliments with them.We are very sorry that you did not appreciate the look and feel of our rooms that were recently fully renovated with a modern design. Moreover, please note that we have several room types available of larger sizes that will probably better meet your needs. As mentioned, we do not have a pool, as much as we which we could, the lay-out of the hotel does not permit it. Regarding the gym, we are taking your comment into consideration for potential improvement of the facility.We understand that the value for money did not meet your expectations and we apologize for that. We are constantly working to improve our services and your feedback helps us do so.We hope to have the opportunity to welcome you again and provide you with a more satisfying experience.Best regards,The Hotel Team at the InterContinental Paris Champs-Elysées
Guest User
King Junior Suite
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Mar 1, 2024
This is the hotel we will stay at again next time! Unbeatable location, five-star service! Parisians who are too warm. . .
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay and appreciated the overall service and location of our hotel. Your kind words about the warmth of the Parisian people are much appreciated, and we will definitely pass on your compliments to our staff.We look forward to welcoming you back on your next visit!Best regards, The Hotel Team at the InterContinental Paris Champs-Elysées
Stanley
Cosy Queen Room
Stayed in Feb 2024
Family
13 review
4.5/5
Great
Posted on May 31, 2024
It's OK, but I suggest you book a bigger room, this room is too small
Original TextTranslated by Google
Response from Property: Dear Stanley,Thank you for your feedback; we are delighted that you had a lovely time with us.We appreciate your suggestion regarding the room size. For future stays, please don't hesitate to contact our reception for assistance in selecting a room that better suits your needs.We hope to welcome you back next time you travel to Paris.Warmest Regards, The Team at the InterContinental Paris Champs-Elysées
Guest User
1 King Junior Suite Accessible Balcony
Stayed in Oct 2023
Couples
7 review
5.0/5
Outstanding
Posted on Oct 8, 2023
The room is a bit small, but warm and cozy, and the location is convenient
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your review of the InterContinental Paris Champs-Elysées.We appreciate your feedback and are glad to hear that you found the room warm and conveniently located. We hope to welcome you back next time!Best regards,The InterContinental Paris Champs-Elysées Team
Guest User
Classic Queen Room
Stayed in Jul 2023
Solo travelers
2 review
3.5/5
Posted on Oct 18, 2023
The front desk service was very good and the room overall was average.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted that you had a lovely stay with us and really appreciated that quality of service we are offering. We hope to have the opportunity to welcome you back next time you travel to Paris. Warmest Regards, The Team at the InterContinental Paris Champs-Elysées
Guest User
King Junior Suite
Stayed in Sep 2023
Friends
24 review
4.0/5
Very Good
Posted on Sep 21, 2023
cost-effective
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We're sorry to hear that you didn't find our hotel to be a good value for money.We strive to provide excellent service and value for money, and we're always looking for ways to improve. Your feedback is invaluable in helping us achieve this goal.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Best regards,The Hotel Team at the InterContinental Paris Champs-Elysées
Guest User
Premium King Room
Stayed in Jul 2023
Couples
3 review
5.0/5
Outstanding
Posted on Sep 18, 2023
very good location
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our prime location near the Arc de Triomphe.We look forward to welcoming you back on your next visit to the area.Best Regards,The Hotel Team at the InterContinental Paris Champs-Elysées
Mustafa Cenk
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 22, 2024
Staff was very kind and good. Location was very good, but Hotel was small compare to a 5 Star ( Specially for International) , even restaurant was not opened . Breakfast was ok .
jane
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 20, 2024
We loved our stay here. So close to everything there is to offer when staying for a few days.
Amit
Stayed in Dec 2023
Couples
4.0/5
Very Good
Posted on Dec 30, 2023
The hotel is in a nice area and taxis are available from the desk quite quickly. The only issue we had during our stay in a suite is the bathroom was freezing. The view of the Eiffel Tower was the top half and was very nice during the evening.
mihae
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 14, 2023
Excellent personnel, very friendly and helpful. The exercise room needs machines that works