Hôtel Napoleon Paris Reviews

Response from Property: Dear M Yakate,We are sincerely sorry to read your feedback regarding our property. We are doing everything we can to provide the best quality of service and our staff is trained to offer our guests careful attention. We are sorry that you found our sttyle outdated. Best regards,The Hotel Napoleon Team

Response from Property: Dear Guest, We thank you so much for this nice and friendly review about your stay at the Hotel Napoleon. We delighted that our staff was amazing and you spent a wonderful time with us.We hope to see you again, Best regards, The Hotel Napoleon Team

Response from Property: Dear Sonia,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our hotel's excellent location. We take pride in our historic and typically French ambiance, and we're glad you appreciated it. It's great to know that you found our standard rooms comfortable and our suites interesting, especially those with a small courtyard. We strive to provide warm and friendly service, so it's delightful to hear that our staff made a positive impression on you. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future! Kindest regards, The Hotel Napoleon Team

Response from Property: Dear Mr Jiaxiaoxuan, We thank you for your review about your experience at the Hotel Napoleon. The location is indeed perfect, with the iconic Arc de Triomphe and Rue de la Chambre just outside its doors. The hotel's history, dating back to its opening in 1928, adds to its charm, and the collection of paintings depicting Napoleon adds a unique touch. We are sorry that you found the equipment may be a bit old and the rooms not particularly spacious, the hotel strives to provide a comfortable and enjoyable stay for its guests. Additionally, the inclusion of a free mini bar is a nice perk that adds value to your experience. Hoping to have the pleasure of welcoming you back. The Hotel Napoleon Team

Response from Property: Dear Guest, Thank you for your comment and your fidelity. We hope to welcome you again at the Hotel Napoleon. Kindest regards. The Hotel Team Napoleon

Response from Property: Dear Baobeidechuzi, Thank you for sharing your experience at the Hotel Napoléon. We appreciated to read that the location enjoy youir parisian trip. We are sorry to learn that your room was tiny for you. We hope to welcome you a next time and discover one of another our room category; Best regards, The Hotel Napoleon Team

Response from Property: Dear Guest, Thank you for sharing your experience. We are sorry to hear about the noise at night and the limited variety at the breakfast. Your feedback about the average service and the behavior of the restaurant waiter is concerning and will be addressed with the appropriate team to ensure a more pleasant experience for all guests. Thank you for bringing these issues to our attention. Best regards, The Hotel Napoleon Team

Response from Property: Dear 大道精致套房,Thank you to sharing your experience at the hotel Napoleon. We are sorry to hear that your experience at Hotel Napoleon did not meet your expectations. The hotel's location near the Arc de Triomphe and the Champs Elysées is indeed a positive aspect. However, a problem with the city's network unfortunately affected our establishment during your stay due to work on Avenue Foch. we apologize for the odor on the corridors and rooms as well as the average cleanliness and amenities. We take good note of your remark about our breakfast offer. Best regards, The Hotel Napoleon Team

Response from Property: Dear Guest, We thank you for your feedback about your stay at the Hotel Napoleon. We are sorry if the view did not answer to your expectations but we confirm you that we did not sale room with Arc de Triomphe view bacause we are near but not front of. We hope to welcome you a next time. Kind regards, The Hotel Napoleon Team