Novotel Paris Gare De Lyon Reviews
Novotel Paris Gare De Lyon
2 Rue Hector Malot, Paris, 75012, FranceView Hotel Details
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Novotel Paris Gare De Lyon Guest Reviews
4.6/5
Great
41 review
Verified reviewsLocation4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(41)
Positive reviews(41)
Reviews with photos/video(9)
Awesome stay(19)
Easy to get around(17)
Awesome rooms(14)
Close to train station(14)
Convenient location(13)
Delicious breakfast(8)
Clean and tidy(6)
Awesome amenities(5)
Fatma
Standard Queen Room
Stayed in Jul 2024
Business travelers
2 review
Outstanding
Posted on Oct 2, 2024
I had a wonderful stay at Novotel Paris Gare De Lyon. The hotel's location is perfect, just a short walk from the Gare de Lyon station, making it very convenient for getting around Paris or taking a train to other destinations. The rooms were clean, modern, and spacious, especially for Paris standards. The bed was very comfortable, and the amenities were well-thought-out.
The staff were friendly and accommodating, always ready to help with any questions or requests. I also appreciated the variety of breakfast options, which catered to different tastes and dietary preferences.
Overall, it was a pleasant experience, and I would definitely recommend this hotel to anyone looking for a convenient and comfortable stay in Paris!
Howard Z
Standard Queen Room
Stayed in Aug 2024
Family
17 review
Outstanding
Posted on Sep 4, 2024
Very good hotel and great location
Response from Property: Dear Howard,We thank you for taking some of your time to share your feedback with us. We hope you had a lovely stay with us and we are happy to know you appreciated our convenient location ! What a lovely picture ! We hope you will come back in our establishment. We wish you a lovely day, Léa - Community & Quality Manager
Guest User
Standard Queen Room
Stayed in Sep 2024
Couples
5 review
Posted on Sep 28, 2024
Upon check-in, staff gave us a room which was already occupied and we opened the door to find someone inside. The staff claimed it was a “system” issue.
Ringo Chan
Standard Queen Room
Stayed in Sep 2024
Family
3 review
Great
Posted on Sep 17, 2024
Right next to the Gare de Lyon station, perfect if you need easy access to the train or metro station. Hotel is clean, modern and nicely equipped with free mini-bar and a small gym. Breakfast is amazing. Will definitely return.
Guest User
Standard Queen Room
Stayed in Jun 2024
Couples
4 review
Outstanding
Posted on Jun 15, 2024
Wonderful location as it is near to the train station and lots of food around the hotel.
Room is big comparing rest of Paris city.
Guest User
Standard Queen Room
Stayed in Oct 2023
Couples
1 review
Outstanding
Posted on Nov 19, 2023
Hotel was very convenient and great!
Right beside gare de lyon train station
Highly recommended!!
EdemonQ
Standard Queen Room
Stayed in Jan 2024
Couples
6 review
Posted on Jan 21, 2024
Painting on doors for whole level!the smell is ridiculous.
Pictures for this room shows a expresso machine, was told instead it is ony for executive rooms by hotel. Bathrobe and slippers chargeable at 15 euros. Is this a 4 star hotel?
City view was looking a the train station next to us.
Otherwise Room is clean and decent.
kimmichael
Standard Queen Room
Stayed in Mar 2024
Couples
20 review
Outstanding
Posted on Mar 26, 2024
Great Hotel with great location, I will definely come back again .
Guest User
Executive Quadruple Room With Queen Size Bed And Double Sofa Bed
Stayed in Jun 2024
Family
5 review
Outstanding
Posted on Jun 23, 2024
Excellent breakfast and staff
Guest User
Standard Queen Room
Stayed in Nov 2022
Family
1 review
Outstanding
Posted on Dec 6, 2022
Good location as it’s just behind the main train station. The hotel has nice indoor pool, gym and a kids play area. Good for families with kids.
Response from Property: Dear Mr/Mrs, First of all, We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Novotel Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.We are delighted to read that you enjoyed our location. Indeed, our hotel is located in the heart of Paris, just a step away from the beautiful Gare de Lyon. You can quickly get around the city thanks to the trains, two metro lines (1 and 14) and RER (A and D).Furthermore, we are really glad you highlighted our family oriented services. We are happy to read you appreciated our indoor swimming pool, our indoor gym and our kids corner with many games.Thank you again for taking the time to share your feelings. We hope to welcome you very soon during your next stay in Paris. I wish you a lovely day, Léa, Community & Quality Manager
Guest User
Standard Queen Room
Stayed in Jun 2024
Couples
17 review
Outstanding
Posted on Jun 20, 2024
Good hotel
Darcy. W
Standard Queen Room
Stayed in Nov 2022
Couples
19 review
Outstanding
Posted on Nov 18, 2022
We had a very pleasant stay. The room is comfortable!
Response from Property: Dear Mr/Mrs,First of all, We would like to thank you for staying with us and for taking the time to share your positive experience with us.The entire Novotel Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.We are delighted to read that you enjoyed your room and you described it as "confortable".Thank you again for taking the time to share your feelings.We hope to welcome you very soon during your next stay in Paris.I wish you a lovely day,Léa, Community & Quality Manager
Guest User
Executive Queen Room
Stayed in Apr 2022
Couples
7 review
Outstanding
Posted on Apr 28, 2022
The location is so closed to the train station.
Response from Property: Dear Guest, Thank you for leaving us your lovely review. We wish you a great day, Léa, Community & Quality Manager
Guest User
Standard Queen Room
Stayed in Aug 2024
Solo travelers
15 review
Amazing
Posted on Aug 31, 2024
The room is big in Paris, and the overall decoration is relatively new. Although it is close to the train station, it is very quiet and comfortable. The only difference is that the amenities are average, and the cups are disposable. The hotel is in a very good location, just outside the hall 2/3 of the Lyon train station. But if you have a suitcase, don't go down the big staircase. Take the elevator in hall 3 and go down one floor, and you will reach the hotel entrance.
Original TextTranslated by Google
6/8
Response from Property: Dear Guest,We thank you for taking some of your time to share your feedback with us. We hope you had a lovely stay with us and we are happy to know you appreciated our spacious room and our very convenient location ! Thank you for all your lovely pictures ! We hope you will come back in our establishment. We wish you a lovely day, Léa - Community & Quality Manager
alvinsylee
Executive Queen Room with Single SofaBed
Stayed in Aug 2024
Family
3 review
Very Good
Posted on Aug 21, 2024
The room was a little small for three people (two couples and a 12-year-old boy), but the hotel location and room view were first-rate. Although I confirmed it was for three people when I booked through this website, what was strange was that the hotel staff only placed two sets of bath towels and face towels when changing towels twice during my stay. In addition, it is worthy of praise that the breakfast provided by the hotel is very high-quality and diversified. Jianyi tourists can include breakfast when booking the hotel. I hope the hotel will tell the breakfast chef in the restaurant that their breakfast is really delicious!
Original TextTranslated by Google
Response from Property: Dear alvinsylee, We thank you for taking some of your time to share your feedback with us. We hope you had a lovely stay with us and we are happy to know you appreciated the quality of our yummy breakfast buffet. I will share your compliments to our Restaurant team ! We hope you will come back soon in our establishment. We wish you a lovely day, Léa - Community & Quality Manager