25Hours Hotel Terminus Nord Reviews
25Hours Hotel Terminus Nord
12 Bd de Denain, Paris, 75010, FranceView Hotel Details
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25Hours Hotel Terminus Nord Guest Reviews
4.4/5
Very Good
82 review
Verified reviewsLocation4.6
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(82)
Positive reviews(80)
Reviews with photos/video(27)
Awesome stay(28)
Great service(13)
Easy to get around(12)
Clean and tidy(10)
Convenient location(10)
Close to train station(6)
Negative reviews(2)
Ken Vin Ooi
Extra Large
Stayed in jun 2024
Couples
2 review
Outstanding
Posted on 15 jun 2024
Very artistic and stylish hotel located conveniently in front of gare du nord station, very good for those traveling via eurostar. Room came with free mini bar drinks and snacks, and a large comfy bed. Would recommend to those traveling to Paris.
Response from Property: Dear Ken Vin Ooi,Thank you very much for your review.We're thrilled to hear that you enjoyed the 25hours Terminus Nord.We look forward to welcoming you back soon.Best regards.The 25hours team
Guest User
Small
Stayed in jun 2024
Solo travelers
3 review
Great
Posted on 11 jun 2024
Excellent location opposite to the train station with shops and restaurants downstairs. Modern designs and the bathroom is spacious.
Don’tbeRedEyeMonster
Medium
Stayed in abr 2024
Couples
6 review
Very Good
Posted on 24 abr 2024
Nice breakfast but unfortunately the room no view at all. At first floor
Response from Property: Hello Don’tbeRedEyeMonster,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed our breakfast. For the romm I wanted to quickly explain our room classification system. For each category of room we offer, there are two subcategories available:Courtyard Side Room: These rooms are located on the courtyard side and provide a quieter setting.Street Side Room (plus): These rooms with balcony facing the street offering a view on the lively street are slightly more expensive. We hope to see you again soon to provide you with an even better experience. Thank you once again for your insights!Best,The 25hours Team
Guest User
Medium Plus
Stayed in feb 2024
Family
25 review
Posted on 7 mar 2024
Very good location for a connection to any place via the Paris Nord station
CLily
Medium
Stayed in dic 2023
Family
3 review
Great
Posted on 5 ene 2024
Hotel is right opposite the train station and a lot of restaurants nearby. Love the design and everything of the hotel but unfortunately I was not able to shower because there was no water heater. The water was freezing cold.
Response from Property: Hello ClilyThank you very much for the great review.Sorry about the problem of hot water, this is was out of our control.Hope we'll have the chance to have you again.BestThe 25hours team.
Guest User
Medium
Stayed in jun 2024
Couples
1 review
Outstanding
Posted on 6 jun 2024
Really enjoyable short stay, rooms are compact but funky and clean. Lovely touch with free mini bar. Breakfast had an unexpected variety. Overall a pleasant stay.
Response from Property: Dear Guest,Thank you so much for your fantastic review!It's wonderful to know that you enjoyed our rooms and found our hotel's breakfast at your convinience.We hope to welcome you back soon for another enjoyable stay.Best regards,the 25hours team
Guest User
Medium
Stayed in may 2024
Couples
1 review
Posted on 31 may 2024
The room is too dark that i am not sure if it was clean.
Location is very good where near the train station just 3 mins.
Response from Property: Dear Guest,Thank you so much for your review!We are looking forward to welcoming you again during your next stay in Paris.Kind regards,The 25hours team
Grace Chee Wai Ang
Large
Stayed in may 2024
Family
8 review
Amazing
Posted on 7 may 2024
The room and location were fantastic. Only one recommendation, which is the lighting in the room, could be brighter ✨️
Will definitely stay in the hotel again, and recommend it to my contacts.
kah yan
Medium
Stayed in abr 2024
Couples
2 review
Great
Posted on 10 may 2024
Location is perfect. Just right in front of Gare Du Nord station. Free 2bottles of beer, soft drink & some snacks was a plus. Just the room a little tiny. Well, we knew it when we make booking. A lots of restaurant & cafe just right on the same streets with hotel.
Response from Property: Dear Kah Yan,Thank you very much you made us a blush with this great review!It was great having you! we cannot wait to have you back.See you soonThe 25hours team
Goh Meng Meng
Medium
Stayed in abr 2024
Travel with friends
1 review
Outstanding
Posted on 23 abr 2024
Location is excellent, front desk staffs are helpful n efficient n bfast is great. Highly recommended
Response from Property: Dear Goh Meng Meng,We do appreciate your good feedback, it is alwaus a pleasure to hear from a satisfy guest.We hope to have the pleasure to welcome you again.Best regards,25hours teams
Barry Zimmerman
Medium
Stayed in abr 2024
Business travelers
1 review
Outstanding
Posted on 16 abr 2024
Superb hotel great location if you have a train journey a unique hotel wonderful value for money overall 10/10 experience
Guest User
Large
Stayed in mar 2024
Couples
1 review
Outstanding
Posted on 22 may 2024
It was perfect for us needing a 1 night stay after getting the Eurostar and having a flight to Mauritius the next day, right opposite the station. Staff very friendly and helpful.
Response from Property: Dear Guests,Thank you so much for your kind review ! We are so delighted that you liked our convinient location.We hope to see you again soon !Best,The 25hours Team
Calvin Biu
Large
Stayed in sep 2023
Couples
3 review
Great
Posted on 26 sep 2023
fun hotel, very clean and great services, delicious breakfast, location is very convenient, just right opposite to train station…
Response from Property: Dear Guest,Thank you for choosing 25hours Terminus Nord for your stay in Paris, and for taking the time to share your experience with us.We are delighted to know that you enjoyed the service of our teams. It very important for us to make guests feel welcome.We hope to have the pleasure of welcoming you again.Sincerely,The front desck team
Guest User
Medium Plus
Stayed in sep 2023
Family
1 review
Outstanding
Posted on 19 sep 2023
The hotel location is great, opposite Gare du Nord station. A lot of restaurants & cafes around. The hotel interior is very hip with African look. We got a room facing Gare du Nord station, but it was quiet, we didn’t hear noise from outside. Guest get free mini bars at the first day and there is water tab at the receptionist, just bring your own tumbler. The hotel staff is so friendly and generous, we got a bigger room, Happy Hours Drinks, even candies. We would love to go back to this hotel again.
Response from Property: Dear Guest,Thank you for taking the time to review your stay we us. It is a delight for us to know you had a great time at the 25hours Terminus Nord.Thank you for choosing our property, we hope to see you soon.Best regards. The front desck team
Iuliia Aragort
Medium
Stayed in mar 2024
Family
1 review
Posted on 17 mar 2024
Beware!The hotel is a fake.
We stayed in the hotel for 3 nights, from 14th March.
Although the place marks itself with 4 stars and would cost you good money, they are not able to provide you even with a basic service! We didn't even have a simple bottle of water in the room. Forget about such luxury as a kettle! For 3 days we had only one cleaning service, on top of that a staff in the restaurant ( especially manager ) is extremely rude.
Don’t spoil your holiday staying in this hotel!
Response from Property: Dear Luliia,Thank you for sharing your feedback regarding your recent stay at our hotel. We deeply regret that your experience did not meet your expectations and appreciate the opportunity to address your concerns.Firstly, I would like to apologize for the inconvenience you faced regarding the absence of bottled water in your room. We provide a water fountain at the front office for our guests' convenience, but we understand that having bottled water in the room is an expected amenity, and we will be reviewing this aspect to improve our service.Regarding the kettle, I would like to clarify that kettles are not provided in rooms by default, but they are available upon request. We apologize if this information was not communicated to you effectively, and we will ensure our staff is reminded to inform guests of this service.I am also sorry to hear about the cleaning service issue. Our standard practice is to offer daily housekeeping, and I will investigate why this was not adhered to during your stay to prevent future occurrences.Lastly, it is concerning to hear about your experience with our restaurant staff. Professionalism and courtesy are top priorities for our team, and any deviation from this is unacceptable. We will address this feedback with our staff to ensure it does not happen again.We value your feedback as it helps us improve our services and guest satisfaction.Best regardsThe 25hours team