Guest User
August 16, 2024
A very bad hotel, the hygiene is terrible, the shower head is disgusting, the room rate is more than 4900 per night, the room given is a side room, the stairs are slippery, you have to carry your luggage by yourself, it is not in the hotel, the room is irregular, the floor is There was a sound of water dripping inside all night, and it rained in the middle of the night. There was always the sound of rainwater dripping on the tin shed from the roof. The next day, I changed rooms and was told that they were not available. Ctrip clearly showed that there were rooms available that day, and Ctrip showed that even if it was a higher-end room, the room rate would be cheaper (it would be more expensive if you book early). Check out, yes, no refund. In the end, I checked out and left without refunding my money. I couldn't live in it, it was dirty and noisy. There is a yellow waiter at the front desk of this hotel. When I checked in, I just handed her the printed Ctrip English order. She didn't even look at it, rolled her eyes and said I don't want to give me the Chinese order. Later, I changed to a hotel 100 meters away. The French front desk had a very good attitude. They upgraded the room for free and helped with luggage. It was a stark contrast. It's a pity that there is no zero score. If there were, 0 points would be too much for this hotel.
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