To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(74)
Positive reviews(41)
Reviews with photos/video(4)
Negative reviews(6)
Guest User
Superior Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 5, 2024
AMAZING experience in Europe. I’d say the best hotel in Paris. The room decorations were also very French, and all staffs were very kind and helpful. I would come back the next time when I am in Paris.
Draghignazzo
Superior Room
Stayed in Jul 2024
Family
130 review
4.0/5
Very Good
Posted on Jul 11, 2024
Good but too expensive
Zheming
Superior Room
Stayed in May 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on May 30, 2024
Very good living experience, everything is satisfactory, no excessive service, there is a free underground swimming pool
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Guest User
Superior Room
Stayed in Apr 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Apr 24, 2024
I have stayed here many times and will continue to choose this hotel.
The service is very good and the breakfast is also great
I booked it on Ctrip for one day and then stayed in the hotel for three days
I stayed there for four consecutive nights. It is very close to the Hermès Fubao store
It is the first choice for buying Hermès
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CaineP
Superior Room
Stayed in Sep 2024
Couples
13 review
4.3/5
Very Good
Posted on Sep 7, 2024
The room size is OK
Environment: The hotel environment is good and the decoration is beautiful
Hygiene: No problem.
Facilities: The fitness room is relatively small and the fitness equipment is not enough. But the hotel has a swimming pool, which is rare in similar hotels.
Service: No problem. 
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Jacky0506
Executive Room
Stayed in Jul 2023
Family
3 review
2.5/5
Posted on Jul 15, 2023
The order is different from my order. I ordered 3 and paid for three. But the hotel order shows a one-person order. Give me back the standard room. Who changed the order drill spread? A bed of 1.5 meters is obviously 1.8 meters. My child is 1.5 meters, does he widen by himself? Open your eyes and talk nonsense. It was agreed to have a sofa bed and it turned out to be a sofa. Who are you cheating on? It is very clear who trip is not acknowledging the problem. Standard rooms are sold as executive rooms. Do not stay in this hotel again. Too deceitful. Marriott is still much better. Big and good breakfast.
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Pedro Miguel
Superior Room
Stayed in Jun 2023
Booked for others
1 review
5.0/5
Outstanding
Posted on Jun 4, 2023
Excellent hotel for a short stay in Paris
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Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 11, 2024
This is a lovely small boutique hotel that is well located in Paris. We stayed for 5 nights during the Olympics and while the cost was very high and would never pay this at any other time, it was a great stay. As this is a small hotel and the rooms are variable, we had some significant issues with 2 of the rooms (location and lock issue and bathroom flooding). The management was quick to rectify and throughout the stay were interested in our satisfaction and very friendly and it felt very homey and welcoming. The location is great for shopping and strolling and lot of options for cafes and restaurants nearby. Breakfast was great and service also lovely. Beds were comfy and aircon fantastic for a hot July holiday.
Guest User
Stayed in Jun 2024
Other
4.0/5
Very Good
Posted on Jun 12, 2024
Beautiful boutique hotel in beautiful paris close to st honore Good - Beautiful room - comfy bed - Ac was cooling well in summer - quite hotel Comments - rooms are ok in size - bathroom door luck privacy - request and follow up from room service not up to the level
Guest User
Stayed in Jun 2024
Other
4.0/5
Very Good
Posted on Jun 1, 2024
I wouldn't say that it is a five star hotel. When you check in , there is noone to take your luggage at the entrance. The rooms are nicely decorated in modern touches. The breakfast is nice. Hotel is located 3 minutes walk to Saint Honore , so it is great location if you are going for a shopping trip
Guest User
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 19, 2024
Very dissappointed by their customer service... It is is 5 star hotel that wouldnt except dollars as a deposit. We live in a 21st century!!! i was a returning customer for years now. Stayed like few days and had to extend a room but they wouldnt accept it. Trust issues? not coming back again... you guys lost a very good client.
Guest User
Stayed in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 7, 2024
It’s a wonderful boutique hotel in the heart of Paris. A jewel where the team is amazing and where the rooms are beautiful. Not pretentious but really elegant. The service is outstanding, the food is great, the room service excellent and fast. The concierge desk is the best. I highly recommend this hotel which I visit five to six time a year.
Guest User
Stayed in Nov 2023
Other
1.0/5
Posted on Nov 13, 2023
I really had worst experience in my life staying this hotel. They haven't refund my deposit. I asked to refund and they had agreed to release my deposit a month ago..... yet still my money hasn't backed. I contacted with them and now they started to say "we don't find any record of charge for deposit" "If you are saying you paid the deposit, show me the receipt." The amount of deposit is not cheap more than 2,500 euro..... Is this how Five Star hotel treats the customer??
Guest User
Stayed in Aug 2023
Travel with friends
5.0/5
Outstanding
Posted on Aug 12, 2023
The hotel is beautiful and the staff is very attentive. The location is very convenient to some of the best luxury brand flagship stores and restaurants. Famous landmarks are within walking distance or a brief taxi/Uber ride. The concierge, Guillaume Collin is wonderful. He is Parisian and will assist with navigating a more “local” feel for your visit and will make sure you allocate your time effectively so you’ll have reasonable expectations and the best experiences. I highly recommend this hotel and spa.
Guest User
Stayed in Feb 2023
Family
5.0/5
Outstanding
Posted on Feb 9, 2023
One of the best hotels in Paris we have ever been, and I would like to thank all the staff the most professional i ever encountered! They went above and beyond to ensure that we enjoyed our stay! Special tbanks to Mrs. Jennifer Boccara and Guillaume Collin..