To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(62)
Positive reviews(52)
Reviews with photos/video(5)
Negative reviews(1)
YOSUKE
Deluxe Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The hot water stopped working in the middle of the night on January 1st, but after looking into it, I found out that this is a common occurrence in Paris, so it doesn't seem like the hotel is at fault.
They clean the room every day, so it's very clean.
Everything you need is provided.
Original TextTranslated by Google
Hehejiaqin
Classic Double Room with Double Bed
Stayed in Sep 2024
Other
48 review
4.3/5
Very Good
Posted on Oct 7, 2024
The front desk staff was very friendly and helped us with our luggage. There is a supermarket and subway downstairs, which is very convenient. This price is quite good for a four-star hotel in Paris. I have recommended it to my friends. Good review!
Original TextTranslated by Google
Guest User
Deluxe Room
Stayed in Jul 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Sep 2, 2024
The room is not big, but it is slightly bigger in the surrounding area. The overall feeling is OK and the cost performance is high. The surrounding environment and transportation are relatively convenient.
Original TextTranslated by Google
TSdasheng
1 King Bed, Deluxe Quality Room, Twin Beds on Request
Stayed in Sep 2023
Business travelers
49 review
5.0/5
Outstanding
Posted on Oct 15, 2023
The hotel is amazing, very nice. The arrangement is great. When you open the window, you can see the road and surroundings very well. The breakfast is also great, delicious and delicious. The hotel grade is quite high. I will stay at this hotel when traveling with my family next week. Cool
Original TextTranslated by Google
6/7
Response from Property: Dear TSdasheng,We are thrilled to hear that you had an incredible and enjoyable experience at our hotel.We're delighted to have earned your loyalty, and we look forward to welcoming you and your family back to our hotel for your upcoming trip next week. We'll make sure your stay continues to be a cool and memorable one. Safe travels, and we can't wait to have you with us again!A bientot Graziana
Guest User
Classic Double Room with Double Bed
Stayed in Nov 2024
Travel with friends
1 review
3.0/5
Posted on Jan 3, 2025
The hotel is good.
Original TextTranslated by Google
Xingzhe_6
Deluxe Room
Stayed in Jul 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Very hygienic, good experience
Original TextTranslated by Google
Guest User
Classic Double Room with Double Bed
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Grandpa is very cute and friendly
Original TextTranslated by Google
Response from Property: Dear GuestWe thank you warmly for your return which makes us very happy we hope to see you again soonA bientot Graziana L.
Qingshan-H
Classic Double Room with Double Bed
Stayed in Sep 2023
Business travelers
32 review
4.5/5
Great
Posted on Oct 18, 2023
Room is mini, breakfast is average
Original TextTranslated by Google
Response from Property: Dear Cheryhj,We appreciate your feedback, and we're sorry to hear that you found the room to be small and the breakfast to be average. We value your input, and we will use your comments to improve our services. If you have any specific suggestions on how we can make your stay more comfortable in the future, please feel free to share. We hope to have the opportunity to better meet your expectations on your next visit. Thank you for staying with usA bientot Graziana
Vincent Stebnicki
Classic Double Room with Double Bed
Stayed in Dec 2022
Business travelers
73 review
5.0/5
Outstanding
Posted on Jan 7, 2023
Perfect, I arrived at 1:30 am, located less than a km from the Arc de Triomphe
Original TextTranslated by Google
Response from Property: Dear Vincent Stebnicki, Thank you for taking the time to share your experience at the Mercedes Hotel and we are delighted that you enjoyed your stay with us. It was a pleasure for us to welcome you and we hope see you again soon See you soon Graziana L.
Guest User
Classic Double Room with Double Bed
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 6, 2023
Good location, quiet neighborhood, pretty good and clean rooms.
Original TextTranslated by Google
Response from Property: Dear Guest We thank you warmly for your return which makes us very happy and we hope to see you again soon See you soon Graziana L.
ellaOriginal
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 4, 2024
We’ve stayed at this hotel twice now (once in 2023 and second 2024) and it is a great base to explore Paris. The hotel is really clean, the rooms are compact but have everything you need - great AC, coffee, hairdryer etc. Beds are big and super comfy and bathroom is spotless. The staff are really friendly and are happy to help you with whatever you need. There is a supermarket right underneath the hotel, a bakery opposite and the tube station is at the end of the block. Would definitely recommend!
Response from Property: Dear EllaOriginal, Thank you so much for choosing to stay with us again! We're delighted to hear that you found our hotel to be a great base for exploring Paris both in 2023 and 2024. It's wonderful to know you appreciated the cleanliness and comfort of our rooms. We look forward to welcoming you back for another stay in the future! Best regards. Vincent
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 5, 2024
We had an excellent time, great staff and great location, would strongly recomend staying at the mercedes
Munthir123
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 29, 2024
Well located hotel in the heart of paris city , close to transportation and most services needed by travelers. Suitable for business and leisure trips.
Response from Property: Dear Munthir123, Thank you for your kind feedback! We're delighted to hear that our central location in the heart of Paris added convenience to your stay. Being close to key transportation links and essential services is something we know makes a difference for our guests, and we’re thrilled it made your visit more enjoyable. We hope to welcome you back soon for another seamless and enjoyable stay in Paris! Best regards. Vincent
Machteld v
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 6, 2024
in a city where hotel rooms cost the earth, the Mercedes offers a very fair rate for a clean, comfortable room. For me the location was great too. I can strongly recommend this hotel and it looks great!
Response from Property: Dear Machteld V, Thank you so much for taking time to write so nice words! We're thrilled to hear that you found our rates fair and enjoyed a clean, comfortable stay in our newly rnovatd hotel. It's wonderful to know the location worked well for you too. We truly appreciate your recommendation and look forward to welcoming you back soon. Best regards. Vincent
robertopicker
Stayed in Jul 2024
Business travelers
4.0/5
Very Good
Posted on Aug 29, 2024
Both front desk and breakfast are managed by professional and firendly persons. Well done ! The building has room restrictions in itself but the bedrooms are nice, clean and very well kept.
Response from Property: Dear Robertopicker, Thank you for your kind words! We’re thrilled to hear that our staff at both the front desk and breakfast made such a positive impression. Our team takes great pride in delivering professional and friendly service, and it's wonderful to know their efforts contributed to your enjoyable stay. We also appreciate your understanding of the unique character of our hotel. As an old and classified building, we embrace its historic charm, even if it comes with certain space restrictions. Despite these limitations, we're glad that you found the rooms to be nice, clean, and well-maintained. Maintaining the integrity and comfort of our facilities while preserving the building’s heritage is something we take seriously, so your feedback is truly appreciated. Thank you again for your thoughtful review, and we look forward to welcoming you back for another delightful stay! Regards. Vincent